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Our reviews

  5  
422 reviewsacross 27 different locations, showing 12.
Our qualities as told by our client reviews: well-prepared, supportive, responsive, friendly, honest, clear communication, local expert.
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Seller review
Wonderful Real Estate Agent
almost 3 years ago
Wonderful Real Estate Agent

We had a fantastic experience selling with Susan. Her professional, caring and personable nature helped us feel at ease and well-informed throughout the entire process. Excellent communication and guidance along the way. Thank you Susan! 🙏

Susan James

Susan James

  4.9   (392 reviews)
Seller review
League of her own ...
almost 3 years ago
League of her own ...

An exceptional operator, complimenting her overriding integrity with commerciality and class, it is easy to understand why she is at the top of her chosen markets We’d be loath not to have Susan on any future transactions and would emphatically recommend her to others

Susan James

Susan James

  4.9   (392 reviews)
Seller review
Sale after one home open!!
almost 3 years ago
Sale after one home open!!

Susan and Sharon form a formidable team, combining to provide an excellent service resulting in a quick and seamless sale. The sale strategy and impressive communication process resulted in a very satisfactory outcome.

Susan James

Susan James

  4.9   (392 reviews)
Seller review
Cannot recommend highly enough.
almost 3 years ago
Cannot recommend highly enough.

We had a great experience both selling our property and buying our new property with Susan. The main thing being we trusted her, which made decision making based on her advice much easier. And it paid off, her hard and fast approach got us a sale price that far exceeded our sale price... with minimal disruption to our daily life.

Susan James

Susan James

  4.9   (392 reviews)
Buyer review
Exceptional professionalism and efficiency
almost 3 years ago
Exceptional professionalism and efficiency

Susan was absolutely exceptional through the buying process and made a stressful situation completely stress free! She has got to be the most efficient, ethical and hardworking agent around. We can’t thank her enough for making the buying process so easy!

Susan James

Susan James

  4.9   (392 reviews)
Seller review
Delightful, professional negotiator with unrivalled local market knowledge and understanding.
almost 3 years ago
Delightful, professional negotiator with unrivalled local market knowledge and understanding.

From the outset Susan and her team moved quickly and seamlessly to put our property to market. Its marketing was efficiently managed, without expensive marketing 'add-ons' that add little value. Our property, like the area itself, is unique. We didn't need to point out the features of our property, she identified and promoted its benefits and location with an appreciation that only a life-long local could. Her market intelligence was second to none and utilised throughout the process and negotiations. Her and her team's communication was excellent throughout. Susan's education, understanding of contracts and high standard of ethics were very reassuring, and advice was freely given, for both the sale of our home and the purchase of another. We're glad to have the opportunity to put in writing our appreciation of Susan's great work.

Susan James

Susan James

  4.9   (392 reviews)
Seller review
Thank you Michelle!
almost 3 years ago
Thank you Michelle!

There is a reason why Michelle is trusted to sell so many houses in the Western Suburbs, she is quite simply the best. In addition to her extensive knowledge of the area, she truly advocates for her clients ensuring that they feel supported and reassured throughout the sale process. Her sharp sense of humour and friendly and honest persona ensure that the process is as stress-free as can be. We would not have trusted the sale of our beloved family home in any other hands. Thank you Michelle!

Michelle Kerr

Michelle Kerr

  4.9   (231 reviews)
Seller review
Michelle’s superb!
almost 3 years ago
Michelle’s superb!

Duet has a well deserved reputation as the best real estate agency in Perth’s western suburbs. Our decision to give our business to them however was based mainly on our meeting with the principal, Michelle Kerr. Michelle presents as would a close friend but with the bonus of a great reputation. Our home of 25 years was sold at the first house open for a good price, due to the excellent presentation and market expertise of Duet and Michelle’s superb staff and particularly to young Kate!

Michelle Kerr

Michelle Kerr

  4.9   (231 reviews)
Seller review
Thank you for your effort and great service!
almost 3 years ago
Thank you for your effort and great service!

Professional, passionate and confident backed by a great team. Thank you for your effort and great service.

Michelle Kerr

Michelle Kerr

  4.9   (231 reviews)
Buyer review
Great outcome
about 3 years ago
Great outcome

I bought a property listed by Susan. Susan helped negotiate a price that worked for all, and did so in a professional, stress-free manner.

Susan James

Susan James

  4.9   (392 reviews)
Seller review
Reliable and a pleasure to work with
about 3 years ago
Reliable and a pleasure to work with

I found Susan always professional, calm and I could rely on her informed market advice. Both Susan and Sharon were very prompt and efficient, which resulted in a smooth sale transaction of our much loved home.

Susan James

Susan James

  4.9   (392 reviews)
Seller review
Highly Recommended
about 3 years ago
Highly Recommended

My husband and I were absolutely delighted with the service provided by Susan James. Not only is she professional and very knowledgeable in all areas of real estate, but also she is an extremely nice person so all interactions were pleasant and positive. Susan responded very quickly to any queries we had and she successfully sold our home of 43 years at the first home open. We would definitely recommend Susan to anyone needing an honest, professional and highly successful real estate agent.

Susan James

Susan James

  4.9   (392 reviews)
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