Professional, personable and tenacious. All dealings with Susan were excellent in every way. She negotiated a difficult deal with diplomacy and perseverance. Her communication skills are outstanding.
Susan James
Susan was an amazing negotiator and also very professional and fun to deal with. Attention to details was spot on. Deal with no one else!!!! Therese Donovan
Susan James
Selling the family home after living there for 37 years was not only emotional but daunting. Susan demonstrated a sound understanding of the current market which was important as I knew I was selling during a period of change. My federation house of 1916 had been lovingly restored maintaining all the decorative features of the era with a unique extension which also incorporated features of the early 20th century. I needed a real estate agent that valued how the house had been restored and Susan fit the bill. Throughout the whole process Susan managed all procedures well, communicating honestly and openly again something I valued. She is highly professional bringing a joy to selling giving the vendor confidence in both herself and the Duet real estate agency.
Susan James
Duet provided quality service from appointment through to settlement. A clear strategy was advised and a calendar of tasks was set. The deadlines were tight but the team of professionals at Duet completed the staging, marketing materials & maintenance on time and to a high standard. The house looked amazing & the first home open drew strong interest. Michelle was effective in negotiating a strong offer & providing advice. This allowed me to remain calm & make good decisions.
Michelle Kerr
Susan has an incredible knowledge of the current and past history of Claremont. Her advise on preparing our home for sale was great. We found Susan to be extremely frank and honest in all matters and at all times offered us sage advice. If you are considering selling your home we would have no hesitation in recommending Susan.
Susan James
Susan was a delightful person to deal with in every respect of the sale of my mother's home. She responded incredibly promptly to all phone calls and emails and texts and communicated clearly at each point throughout the process.
Susan James
Very professional and knowledgeable. Enjoyed the process of selling our house with Michelle. She was reassuring and confident.
Michelle Kerr
We first got in touch with Susan some time ago when we became interested in the property market in our area. Susan kept updating us as often as we asked and also offered her honest personal view never pressuring to list the property. Once we arrived at our decision we very comfortably chose Susan to be our selling agent. Susan promptly organized her team and within an impressive period of time we were well set for the first home open, and only one we had to have. Her assessment and prediction were spot on.
Susan James
Susan James recently sold my property in Claremont. I highly recommend Susan to anyone looking to sell their home. She was a delight to work with, charming whilst remaining frank, honest and professional with her advice and suggestions. It really was a joy to work with Susan and her team. Thank you Susan
Susan James
This was our first time buying a house and there were many uncertainties around it. Susan however made the housebuying process so effortless. Very professional, approachable at all times and hardworking! Be it morning or night, she answered our queries without any delays!
Susan James
We were very happy with Susan, she looked after us professionally,ethically and successfully. We would absolutely recommend as an agent.
Susan James
From the outset I knew Susan was going to be the best agent for the sale of my mother's house in Claremont. When I mentioned to friends that I had met with her, everyone knew her or of her reputation and highly recommended her and Duet. She knows the market and the area like no other, has insight and deep knowledge. She is a polished professional but also a great person. She and her team were a delight and the whole experience was so much better than I could have hoped for. The house was well received and sold quickly after only a week or so on the market and we were very happy with the great result.
Susan James
