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Our reviews

  5  
422 reviewsacross 27 different locations, showing 12.
Our qualities as told by our client reviews: well-prepared, supportive, responsive, friendly, honest, clear communication, local expert.
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Seller review
Outstanding!
about 3 years ago
Outstanding!

If you ever wondered if an agent was worth the fees, then you haven't met Susan. Apart from being a wonderful person with extremely high integrity and excellent people skills, she is incredibly well organised, thoroughly prepared and has a fantastic team of people at Duet. I was initially criticised by my neighbours for using Susan out of her area. But after seeing the incredibly quick, high price sale that she achieved in only one weekend, two other neighbours have sold their house through her with equal success. It has been a really wonderful experience selling my house through Susan and I cannot recommend her highly enough.

Susan James

Susan James

  4.9   (392 reviews)
Seller review
Honest and hard working
about 3 years ago
Honest and hard working

Originally we were unsure if going with an out of area agent was a good idea but after sitting down with Susan it was an easy decision. The communication we received from Susan and her hard working team throughout the whole process was incredible. We knew where we stood the whole time and never had to chase Duet for information. As far as the sale the price we received far exceeded our expectations we still can’t believe it, it has put us in a great position moving forward. We highly recommend Susan if you are looking to sell.

Susan James

Susan James

  4.9   (392 reviews)
Seller review
Outstanding professionalism and expertise
about 3 years ago
Outstanding professionalism and expertise

Thank you to Susan and her team at Duet for their recent outstanding professionalism and expertise to help us sell our property in a challenging market. Susan’s high attention to detail ensured everything ran flawlessly from start to finish, and gave us confidence throughout. She was always available to answer questions and provided valuable advice and guidance. Her excellent communication and feedback made the process much easier than expected. I would not hesitate to recommend Susan to anyone.

Susan James

Susan James

  4.9   (392 reviews)
Seller review
I would highly recommend Susan to anyone about to put their property on the market.
about 3 years ago
I would highly recommend Susan to anyone about to put their property on the market.

Throughout my dealings with Susan I remained very confident of her industry skills and knowledge. She was always professional, highly intuitive, always there, extremely supportive and worked very hard to secure a great price in a market which at the time of sale was beginning to show some signs of slowing down. She was punctual, reliable, caring and remonstrated amazing negotiation skills. She was also backed by a great team who were also professional , very helpful and supportive. Thanks Susan . You did your very best.

Susan James

Susan James

  4.9   (392 reviews)
Seller review
Impressive Market Knowledge
about 3 years ago
Impressive Market Knowledge

Susan James lives and breathes Claremont and surrounds; her impressive knowledge of the market is underpinned by her genuine passion for community. We highly recommend Susan to future sellers in the area!

Susan James

Susan James

  4.9   (392 reviews)
Seller review
Seamless sale
about 3 years ago
Seamless sale

Selling our home of 45 years was not easy. Susan calmly guided us through the process and into the next phase of our lives. I am very grateful.

Susan James

Susan James

  4.9   (392 reviews)
Seller review
A true professional
about 3 years ago
A true professional

Susan sold 2 properties in Claremont for us while we were staying in NSW and her management of the entire process was flawless. All unexpected matters that can occur when selling tenanted properties were handled perfectly. She is an an excellent communicator who gets to the point. When issues arise as they did in our circumstance, she quickly finds a solution and executes. We will definitely use her service and agency next time.

Susan James

Susan James

  4.9   (392 reviews)
Buyer review
Great to deal with
about 3 years ago
Great to deal with

We purchased a property in Claremont and Susan was the seller's real estate agent. Susan was great to deal with. She was friendly, responsive, helpful and authentic. Dealing with her made the transaction run simply and smoothly. I would highly recommend Susan to others.

Susan James

Susan James

  4.9   (392 reviews)
Seller review
Excellent, super efficient service.
about 3 years ago
Excellent, super efficient service.

Excellent, super efficient service. Everything was easy and the above and beyond extra services such as design consultation during the pre-sale phase and the packing boxes package, were all lovely unexpected extras. I can see why DUET are acing the real estate selling scene.

Michelle Kerr

Michelle Kerr

  4.9   (231 reviews)
Seller review
Knows the market well
over 3 years ago
Knows the market well

Michelle and the Duet team were friendly throughout the entire sales process. Michelle knows the market very well and looked after us throughout the sale.

Michelle Kerr

Michelle Kerr

  4.9   (231 reviews)
Seller review
a pleasure to deal with
over 3 years ago
a pleasure to deal with

an excellent agent. Made the transaction seem easy.

Susan James

Susan James

  4.9   (392 reviews)
Seller review
Sensational!!!
over 3 years ago
Sensational!!!

Susan and her team were amazing to work with. Everything from the first meeting through to settlement was so easy. Her expert local knowledge meant she set realistic sales expectations and provided great advice to ensure we got top dollar.

Susan James

Susan James

  4.9   (392 reviews)
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