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Our reviews

  5  
437 reviewsacross 28 different locations, showing 12.
Our qualities as told by our client reviews: well-prepared, supportive, responsive, friendly, honest, clear communication, local expert.
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Buyer review
Above and beyond
about 3 years ago
Above and beyond

We recently had the pleasure of working with Susan as the listing agent for a house my husband and I were purchasing. Susan went above and beyond to ensure our concerns were addressed and that we felt supported throughout the entire process. Susan's efficiency and dedication were apparent from the start. Even though she wasn't representing us directly, she took the time to answer any concerns we had about the property and provided us with all the necessary information. Her prompt and thorough responses made us feel valued and informed, which greatly contributed to our confidence in moving forward with the purchase. What truly impressed us about Susan was her genuine care for both the seller and the buyer. It was evident that she wanted to facilitate a smooth and successful transaction for all parties involved. Despite her primary responsibility being the seller's representation, she extended her support to us as buyers, ensuring we had the necessary guidance and assistance throughout the process. Susan's dedication and knowledge were invaluable, and we felt fortunate to have her expertise guiding us. I highly recommend Susan to anyone looking for a listing agent who prioritizes the needs of all parties involved and strives for a successful transaction.

Susan James

Susan James

  4.9   (401 reviews)
Seller review
Professional with Integrity
about 3 years ago
Professional with Integrity

Made the process of buying and selling stress free. Kept us fully informed all the way to settlement and beyond. Knew the area extremely week and was spot on with her insights and pricing. Would highly recommend Susan to any prospective sellers a buyers.

Susan James

Susan James

  4.9   (401 reviews)
Seller review
No worries
about 3 years ago
No worries

Selling the family home and downsizing was daunting. Susan was very understanding and guided me through the process. She and her team were always available to connect me with the tradesmen I needed and general questions. My house sold quickly for more than I expected. I’d recommend Susan to sell or buy a home.

Susan James

Susan James

  4.9   (401 reviews)
Seller review
Wonderful Real Estate Agent
about 3 years ago
Wonderful Real Estate Agent

We had a fantastic experience selling with Susan. Her professional, caring and personable nature helped us feel at ease and well-informed throughout the entire process. Excellent communication and guidance along the way. Thank you Susan! 🙏

Susan James

Susan James

  4.9   (401 reviews)
Seller review
League of her own ...
about 3 years ago
League of her own ...

An exceptional operator, complimenting her overriding integrity with commerciality and class, it is easy to understand why she is at the top of her chosen markets We’d be loath not to have Susan on any future transactions and would emphatically recommend her to others

Susan James

Susan James

  4.9   (401 reviews)
Seller review
Sale after one home open!!
about 3 years ago
Sale after one home open!!

Susan and Sharon form a formidable team, combining to provide an excellent service resulting in a quick and seamless sale. The sale strategy and impressive communication process resulted in a very satisfactory outcome.

Susan James

Susan James

  4.9   (401 reviews)
Seller review
Cannot recommend highly enough.
about 3 years ago
Cannot recommend highly enough.

We had a great experience both selling our property and buying our new property with Susan. The main thing being we trusted her, which made decision making based on her advice much easier. And it paid off, her hard and fast approach got us a sale price that far exceeded our sale price... with minimal disruption to our daily life.

Susan James

Susan James

  4.9   (401 reviews)
Buyer review
Exceptional professionalism and efficiency
about 3 years ago
Exceptional professionalism and efficiency

Susan was absolutely exceptional through the buying process and made a stressful situation completely stress free! She has got to be the most efficient, ethical and hardworking agent around. We can’t thank her enough for making the buying process so easy!

Susan James

Susan James

  4.9   (401 reviews)
Seller review
Delightful, professional negotiator with unrivalled local market knowledge and understanding.
about 3 years ago
Delightful, professional negotiator with unrivalled local market knowledge and understanding.

From the outset Susan and her team moved quickly and seamlessly to put our property to market. Its marketing was efficiently managed, without expensive marketing 'add-ons' that add little value. Our property, like the area itself, is unique. We didn't need to point out the features of our property, she identified and promoted its benefits and location with an appreciation that only a life-long local could. Her market intelligence was second to none and utilised throughout the process and negotiations. Her and her team's communication was excellent throughout. Susan's education, understanding of contracts and high standard of ethics were very reassuring, and advice was freely given, for both the sale of our home and the purchase of another. We're glad to have the opportunity to put in writing our appreciation of Susan's great work.

Susan James

Susan James

  4.9   (401 reviews)
Seller review
Thank you Michelle!
about 3 years ago
Thank you Michelle!

There is a reason why Michelle is trusted to sell so many houses in the Western Suburbs, she is quite simply the best. In addition to her extensive knowledge of the area, she truly advocates for her clients ensuring that they feel supported and reassured throughout the sale process. Her sharp sense of humour and friendly and honest persona ensure that the process is as stress-free as can be. We would not have trusted the sale of our beloved family home in any other hands. Thank you Michelle!

Michelle Kerr

Michelle Kerr

  4.9   (231 reviews)
Seller review
Michelle’s superb!
about 3 years ago
Michelle’s superb!

Duet has a well deserved reputation as the best real estate agency in Perth’s western suburbs. Our decision to give our business to them however was based mainly on our meeting with the principal, Michelle Kerr. Michelle presents as would a close friend but with the bonus of a great reputation. Our home of 25 years was sold at the first house open for a good price, due to the excellent presentation and market expertise of Duet and Michelle’s superb staff and particularly to young Kate!

Michelle Kerr

Michelle Kerr

  4.9   (231 reviews)
Seller review
Thank you for your effort and great service!
about 3 years ago
Thank you for your effort and great service!

Professional, passionate and confident backed by a great team. Thank you for your effort and great service.

Michelle Kerr

Michelle Kerr

  4.9   (231 reviews)
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