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Our reviews

  5  
422 reviewsacross 27 different locations, showing 12.
Our qualities as told by our client reviews: well-prepared, supportive, responsive, friendly, honest, clear communication, local expert.
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Buyer review
Incredible excellent sales person who you can put your trust on
over 4 years ago
Incredible excellent sales person who you can put your trust on

I have to say Craig has been the best real estate sales person I've ever met in my life. I'm a property investor since 2008. I bought and sold investment properties for 9 times in Brisbane and Perth. Back in August 2020, I bought a spare land with its proposed subdivision plan going ahead with Craig. Unfortunately, the settlement process has been taken prolong mainly caused by the sellers and the sellers have been extremely unreasonable during the whole settlement process. Craig and his team has made enormous effort on negotiating with his client - the sellers to make the settlement in progress. In the end, it took 1 year and 4 months for the land purchase settled lately, and Craig even made his personal contribution to help rectify the clause under special condition in the sales contract that the sellers are required to comply but they didn't, to make the sales settled fairly for the buyer. Craig has incredible integrity and is very fair for both sellers and buyers. You can put your trust on him. If anyone is looking for a very trustable and an excellent sales person to sell your property, I will highly recommend Craig to you.

Craig Gaspar

Craig Gaspar

  5   (34 reviews)
Seller review
Fantastic communication
over 4 years ago
Fantastic communication

Susan recently sold my Mum's house and was incredibly understanding towards Mum and the lifestyle change she was making. Susan is friendly and approachable and was always happy to answer calls and respond to our queries. Susan, and her team, communicated with us every step of the way and kept us informed of progress. They made positive suggestions and worked very hard to secure a price and arrangements Mum was quite happy with. It was abundantly clear that Susan was working in Mum's best interests and not just seeking a quick sale. We cannot recommend Susan highly enough - thank you.

Susan James

Susan James

  4.9   (392 reviews)
Seller review
Susan gets results!
over 4 years ago
Susan gets results!

She made a very daunting idea (downsizing from our 25 year home) achievable Helped enormously with house preparation, provided excellent support people and set a clear timeline for sale Her estimated sale price was spot on and she gave great feedback to us which resulted in a quick sale, with minimum stress and home opens She is a great communicator, has enormous integrity, is warm and pleasant to deal with and understands her market in great detail I don’t think it could have been any better for us and would highly recommend Susan

Susan James

Susan James

  4.9   (392 reviews)
Buyer review
Great to deal with!
over 4 years ago
Great to deal with!

Great to deal with Michelle, prompt replies and easy to deal with

Michelle Kerr

Michelle Kerr

  4.9   (231 reviews)
Buyer review
Highly Recommend
over 4 years ago
Highly Recommend

From our first interaction to settlement, Susan James remained very professional. Throughout the process, she was an excellent communicator, well organized, and continuously provided us with relevant market and specific property information. It was very clear that she is an experienced agent with a wealth of knowledge in the Perth market. Also, Susan has a very positive attitude and energy that relieved some of the pressure and stress associated with the transaction. Overall, a pleasure to work with and I would recommend Susan without any hesitation!

Susan James

Susan James

  4.9   (392 reviews)
Buyer review
Susan James - Outstanding
over 4 years ago
Susan James - Outstanding

Susan was an absolute delight to work with. She cared deeply and also intuitively knew what I was looking for. Nothing was too much trouble and everything was done quickly, done really well and always with a lovely smile. She always gives you her undivided attention. Susan is clearly a highly experienced, and I would imagine much sought after, real estate agent. Her knowledge was exemplary and I was very comfortable with every step. I am very happy in my new home and I highly recommend her.

Susan James

Susan James

  4.9   (392 reviews)
Seller review
Exceptional professional and personal service
over 4 years ago
Exceptional professional and personal service

Susan appraised my parents property several years ago, they adored Susan yet decided the time wasn't right to sell. They had complete faith in Susan's knowledge of the area, her clean approach to marketing and her direct yet exceptionally kind manner. When the time came to sell their home once they had passed away I had no hesitation in contacting Susan. Adding the stressful job of managing the selling of a home to an already extremely challenging time seemed like insanity yet Susan and her team literally removed every level of stress from the sale of the home. Quotes were obtained, trades were managed and coordinated and I was given the opportunity to be as involved or removed from the entire process as I chose. Susan was honest and direct in the discussion of pricing and she managed to secure a sale price which far exceeded our expectations. Susan handled absolutely every aspect of the sale of the home with kindness, professionalism and honesty, managing with such care it was like it was her own. I have absolutely no hesitation in recommending Susan and her team to both buyers and sellers.

Susan James

Susan James

  4.9   (392 reviews)
Buyer review
Extremely Professional
over 4 years ago
Extremely Professional

Susan had a wealth of knowledge about the area in which we purchased and the surroundings areas. Her professional manner came across in everything she did to make it a smooth and enjoyable process. She has a lovely kind way about her that makes you feel like you are dealing with a friend not an agent, which is rare and something she should be very proud of.

Susan James

Susan James

  4.9   (392 reviews)
Buyer review
No.1 Agent for Good Reason
over 4 years ago
No.1 Agent for Good Reason

There is a reason Craig is the No.1 Agent in the area. He is genuine and takes the time to understand his buyers and match them with the right home. I look forward to buying Craig a beer very soon. Thanks Craig.

Craig Gaspar

Craig Gaspar

  5   (34 reviews)
Buyer review
Buyer of the house
over 4 years ago
Buyer of the house

Susan was a great agent to deal with during the purchasing of our house. Susan is very professional but also personable, accommodating potential buys like ourselves that would not make the public home viewings. Susan and the duet teams communication was fantastic throughout the whole process. I would have Susan sell our house in future.

Susan James

Susan James

  4.9   (392 reviews)
Seller review
Sold in a week!
over 4 years ago
Sold in a week!

Susan did a wonderful job selling our home. She was professional, efficient and always approachable. She made the experience stress free and we wouldn't hesitate to use her again!

Susan James

Susan James

  4.9   (392 reviews)
Seller review
Susan sold my house in Claremont
over 4 years ago
Susan sold my house in Claremont

Susan is the most professional agent I have dealt with in over 25 years of buying and selling houses. She got a great price for my house and then dealt with the complications of a major flood event in the middle of the sale. Her communication skills were great and she kept all parties on track to ensure the sale proceeded even after the flood.

Susan James

Susan James

  4.9   (392 reviews)
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