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Our reviews

  5  
439 reviewsacross 28 different locations, showing 12.
Our qualities as told by our client reviews: well-prepared, supportive, responsive, friendly, honest, clear communication, local expert.
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Seller review
Selling with Susan James
over 4 years ago
Selling with Susan James

Selling our property was a breeze thanks to Susan. Her kind friendly manner made us feel at ease during the process. Nothing was ever too much trouble and she was always so accommodating and understanding. A few months prior to listing we brought Susan in to give advice on arears to improve our home in preparation for sale. This preparation advice together with Susan’s professionalism and knowledge of the markets resulted in Susan achieving a sales price that exceeded our expectations. This was a great outcome for our family and we cannot thank her enough. We highly recommend Susan to sell your home.

Susan James

Susan James

  4.9   (401 reviews)
Seller review
Top Sales Executive
over 4 years ago
Top Sales Executive

From our first contact with Susan we were impressed with her confident manner and undoubted great marketing and communication skills. It was an easy decision to appoint Susan to sell our property in Claremont. She didn’t disappoint. Within 2 weeks our property was listed, billboard erected, home open organised and SOLD. Thank you so much Susan for a job well done. Margaret & John Whitelaw

Susan James

Susan James

  4.9   (401 reviews)
Buyer review
Fantastic Experience!!
over 4 years ago
Fantastic Experience!!

Susan was an absolute pleasure to deal with on the purchase of our new home. She guided us through the process effortlessly and has a unique ability to combine her knowledge and experience with an incredibly friendly approach that put us in the perfect frame of mind to make such a significant decision for our family. We would be happy to wholeheartedly recommend her to anyone looking to buy or sell their home.

Susan James

Susan James

  4.9   (401 reviews)
Buyer review
Professional, knowledgeable, honest and considerate.
over 4 years ago
Professional, knowledgeable, honest and considerate.

Susan acted for the seller of a property we purchased in March 2022. Throughout the process we found Susan to be all things we could have hoped for - knowledgeable, honest, polite, professional, considerate and responsive, all making for a very smooth and painless exercise. We wouldn't hesitate to engage Susan ourselves should we ever come to sell, nor to recommend her others who are seeking a highly regarded real estate professional.

Susan James

Susan James

  4.9   (401 reviews)
Seller review
A Consummate Professional
over 4 years ago
A Consummate Professional

I've bought and sold a number of properties over the years and have become somewhat jaded with dealing with realestate agents. I'm sure I am not alone in this sentiment. Hand on my heart: Susan was way different to the multitude of agents I've worked with over the years. Her professionalism, manner and communication style is exemplary. I have bought and sold a house through Susan which was negotiated fairly and without fuss. I would easily choose her services when the next time arises.

Susan James

Susan James

  4.9   (401 reviews)
Buyer review
Refreshing
over 4 years ago
Refreshing

We are extremely grateful to Suzan and her team with the purchase of our home in Nedlands. After nearly 20yrs of being out of the market, I must admit we were a bit cautious, however after meeting Susan and her team we felt so relieved and this was no longer a concern (it was family like). Susan’s understanding of our specific requirements and genuine interest in helping us achieving them, made the whole engagement so pleasant and one we will always remember. We found Susan and her team to be honest, straight shooters and genuine without the marketing hype. Thank you again Ray & Trudy Budge

Susan James

Susan James

  4.9   (401 reviews)
Seller review
Help in a tough situation
over 4 years ago
Help in a tough situation

Susan helped me tremendously, the circumstances were during the purchase of a new property and I literally had a three day window to sell my property with the upmost discretion Susan manage to do it off market within 12 hours for full asking price and cash, I was over the moon as this help me with my subject sale for the property I’ve now purchased I would and will gladly use Susan again after using her twice now already.

Susan James

Susan James

  4.9   (401 reviews)
Seller review
Susan made selling our house stress free
over 4 years ago
Susan made selling our house stress free

Susan was friendly, professional and knowledgeable. She made the entire experience easy, not just guiding us on how to present the house, but assisting in finding tradies and enabling access to the house while we were at work. She has an excellent understanding of the market, and her estimated value of our house was spot on. I highly recommend engaging Susan to sell your home.

Susan James

Susan James

  4.9   (401 reviews)
Seller review
Susan made all the difference!
over 4 years ago
Susan made all the difference!

It was a stressful time selling the family home, under logistically difficult and emotional circumstances. Susan James was 4 steps ahead at every turn, managing us and the sale of the home, with honesty, great care, and good humour. She is kind and calm under fire. I would not hesitate to recommend her to handle the sale of your home.

Susan James

Susan James

  4.9   (401 reviews)
Buyer review
Susan was amazing! Kind, Considerate and Professional
over 4 years ago
Susan was amazing! Kind, Considerate and Professional

We had a great experience buying off Susan and her team. Everything was really simple and smooth. They made us feel very warm and appreciated the whole way through and we’re now very happy home owners

Susan James

Susan James

  4.9   (401 reviews)
Seller review
Fantastic service the whole way through
over 4 years ago
Fantastic service the whole way through

We can't thank Susan enough for her 5 star service while we sold our family home. Even prior to contacting her to list our property Susan has always been willing to offer advice and assistance over the years with no promise of a sale. When we did decide to sell we didn't give her a very long time frame but along with her fantastic team and photographer they all pulled it together in record time. We were very happy with the marketing campaign, feedback and suggestions along the way and of course the end result. We can't thank them all enough and would highly recommend her to anybody looking to sell. Thanks Susan

Susan James

Susan James

  4.9   (401 reviews)
Seller review
Painless Sale
over 4 years ago
Painless Sale

Selling through Susan was an absolute pleasure. She is highly driven and very knowledgeable when it comes to the local housing market. Her tireless attitude meant very quick, efficient and effective resolution to any issues which came up during the preparation and sale of our home. I would definitely use Susan for any future sales.

Susan James

Susan James

  4.9   (401 reviews)
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