Susan was professional from first contact to sale close-out. She encouraged us to complete small maintenance tasks and de-cluttering activities and provided details for professionals who could assist. Deciding to sell in a market where demand outstripped supply and with an architecturally designed home meant that pinning down an expected sale price was difficult. In the weeks prior to the sale, Susan kept us informed of local market activity so that by the time we had our first (and ONLY) home open we had a much better idea of sale price expectations... The number of groups that came through on the day of our home open was fantastic and the multiple offers we received made the decision to accept the best offer less than 48hrs later an easy one, notwithstanding the appeal of being able to move on with the next chapter of our lives. Susan works with a supportive team, communication lines were always open and nothing was too much trouble.

Susan James

star   4.9   (401 reviews)

I sold my property through Susan when I was stuck overseas. However, the entire experience with Susan and her team members was professional. They went over and beyond to ensure that the process was as pain free to me as possible since I was away on a family emergency. I highly recommend Susan and her team as they put the client first.

Susan James

star   4.9   (401 reviews)

It was an absolute pleasure to work with Michelle on the recent sale of my house in Dalkeith. I had a very short timeframe to sell and I am a busy executive. Michelle and her team did everything for me, from making decisions about practical, cost effective tweaks to house and garden to improve value and implementing these flawlessly. The result was a house that blew me away by its presentation for sale - all prepped within a 3 week timeframe. When the first offer received fell through unexpectedly, Michelle became even more determined to get a great outcome for me - and boy did she deliver! Less than a week later, the price she got for my property exceeded my expectations, it was not subject to finance and had a short settlement period. I am highly impressed by Michelle’s dedication, moral compass, her humility and authenticity and look forward to working with her again in future. She is the Queen of Dalkeith and Nedlands real estate.

Michelle Kerr

star   4.9   (231 reviews)

Michelle and Jake were very easy to deal with and made the entire process of purchasing a house as smooth as could be. Jake was particularly diligent in following up the structural repairs agreed to by the seller. Highly recommend

Michelle Kerr

star   4.9   (231 reviews)

Michelle is easy to approach with a friendly personality that comes across as genuine and trustworthy. We found Michelle very efficient and helpful at the initial stages when we were wanting to palce an offer on the property.The whole company runs so smoothly with the helpful and friendly staff who have all been very easy to work with. Thanks for your help.

Michelle Kerr

star   4.9   (231 reviews)

I have to say Craig has been the best real estate sales person I've ever met in my life. I'm a property investor since 2008. I bought and sold investment properties for 9 times in Brisbane and Perth. Back in August 2020, I bought a spare land with its proposed subdivision plan going ahead with Craig. Unfortunately, the settlement process has been taken prolong mainly caused by the sellers and the sellers have been extremely unreasonable during the whole settlement process. Craig and his team has made enormous effort on negotiating with his client - the sellers to make the settlement in progress. In the end, it took 1 year and 4 months for the land purchase settled lately, and Craig even made his personal contribution to help rectify the clause under special condition in the sales contract that the sellers are required to comply but they didn't, to make the sales settled fairly for the buyer. Craig has incredible integrity and is very fair for both sellers and buyers. You can put your trust on him. If anyone is looking for a very trustable and an excellent sales person to sell your property, I will highly recommend Craig to you.

Craig Gaspar

star   5   (34 reviews)

Susan recently sold my Mum's house and was incredibly understanding towards Mum and the lifestyle change she was making. Susan is friendly and approachable and was always happy to answer calls and respond to our queries. Susan, and her team, communicated with us every step of the way and kept us informed of progress. They made positive suggestions and worked very hard to secure a price and arrangements Mum was quite happy with. It was abundantly clear that Susan was working in Mum's best interests and not just seeking a quick sale. We cannot recommend Susan highly enough - thank you.

Susan James

star   4.9   (401 reviews)

She made a very daunting idea (downsizing from our 25 year home) achievable Helped enormously with house preparation, provided excellent support people and set a clear timeline for sale Her estimated sale price was spot on and she gave great feedback to us which resulted in a quick sale, with minimum stress and home opens She is a great communicator, has enormous integrity, is warm and pleasant to deal with and understands her market in great detail I don’t think it could have been any better for us and would highly recommend Susan

Susan James

star   4.9   (401 reviews)

Great to deal with Michelle, prompt replies and easy to deal with

Michelle Kerr

star   4.9   (231 reviews)

From our first interaction to settlement, Susan James remained very professional. Throughout the process, she was an excellent communicator, well organized, and continuously provided us with relevant market and specific property information. It was very clear that she is an experienced agent with a wealth of knowledge in the Perth market. Also, Susan has a very positive attitude and energy that relieved some of the pressure and stress associated with the transaction. Overall, a pleasure to work with and I would recommend Susan without any hesitation!

Susan James

star   4.9   (401 reviews)

Susan was an absolute delight to work with. She cared deeply and also intuitively knew what I was looking for. Nothing was too much trouble and everything was done quickly, done really well and always with a lovely smile. She always gives you her undivided attention. Susan is clearly a highly experienced, and I would imagine much sought after, real estate agent. Her knowledge was exemplary and I was very comfortable with every step. I am very happy in my new home and I highly recommend her.

Susan James

star   4.9   (401 reviews)

Susan appraised my parents property several years ago, they adored Susan yet decided the time wasn't right to sell. They had complete faith in Susan's knowledge of the area, her clean approach to marketing and her direct yet exceptionally kind manner. When the time came to sell their home once they had passed away I had no hesitation in contacting Susan. Adding the stressful job of managing the selling of a home to an already extremely challenging time seemed like insanity yet Susan and her team literally removed every level of stress from the sale of the home. Quotes were obtained, trades were managed and coordinated and I was given the opportunity to be as involved or removed from the entire process as I chose. Susan was honest and direct in the discussion of pricing and she managed to secure a sale price which far exceeded our expectations. Susan handled absolutely every aspect of the sale of the home with kindness, professionalism and honesty, managing with such care it was like it was her own. I have absolutely no hesitation in recommending Susan and her team to both buyers and sellers.

Susan James

star   4.9   (401 reviews)