Our profile

Our reviews

  5  
422 reviewsacross 27 different locations, showing 12.
Our qualities as told by our client reviews: well-prepared, supportive, responsive, friendly, honest, clear communication, local expert.
Was this helpful?
Buyer review
Michelle was the ultimate professional!
almost 4 years ago
Michelle was the ultimate professional!

Michelle was the ultimate professional in managing our recent purchase and also Jake for always being available to organize site visits.

Michelle Kerr

Michelle Kerr

  4.9   (231 reviews)
Seller review
Susan James is a delight to deal with.
about 4 years ago
Susan James is a delight to deal with.

Full marks for presentation, punctuality, professionalism and end result. We have no hesitation in recommending her. Our experience was a very positive one.

Susan James

Susan James

  4.9   (392 reviews)
Seller review
Speedy sale with an excellent agent
about 4 years ago
Speedy sale with an excellent agent

Susan was chosen by our family to undertake the sale of my elderly fathers villa. Susan was friendly, professional , and knowledgeable about the fast moving current market. She was an excellent communicator and brought about a speedy , problem free sale for which we were very grateful.

Susan James

Susan James

  4.9   (392 reviews)
Seller review
Exceeds all expectations
about 4 years ago
Exceeds all expectations

I had heard Susan was very good but she far outweighed my expectations. Her knowledge of the market was exceptional. Her contacts/trades to bring my house up to its best standards were a pleasure to deal with and prompt with their service. Susan has meticulous attention to detail, as do her staff at Duet. Susan always kept me informed and worked hard to deliver the best possible outcome for my family. I could not speak too highly of her and Duet. Lisa

Susan James

Susan James

  4.9   (392 reviews)
Seller review
Susan is a brilliant agent - we could not recommend her more highly!
about 4 years ago
Susan is a brilliant agent - we could not recommend her more highly!

Susan did an excellent job in selling our Swanbourne property recently. Her professionalism, her knowledge of the market and her ability to make the sale process seamless was outstanding. This was our 3rd property sale through Susan and once again she helped us achieve a fantastic result in a quick time frame. We could not recommend her more highly.

Susan James

Susan James

  4.9   (392 reviews)
Seller review
Experience with Duet Susan
about 4 years ago
Experience with Duet Susan

Susan impressed us from day 1, with her knowledge of the neighborhood and her understanding of what it takes to sell a house. She presented us with a well-researched house price listing, offering us a realistic expected sale price. As our preferred agent she worked tirelessly with integrity and professionalism. She guided us with sound and pertinent advice on open house presentation. Susan kept us up-to-date on the outcome of all our open houses and also during the negotiations with potential buyers. Absolutely happy with her efficiency and her smooth, well organized, well timed process!

Susan James

Susan James

  4.9   (392 reviews)
Seller review
Bespoke Sale of Our Western Suburbs Home
about 4 years ago
Bespoke Sale of Our Western Suburbs Home

Having interviewed several agents in the area before listing our home, we found Susan to be uniquely knowledgeable and authentic. Susan and her support team were always available, supportive and clearly dedicated to achieving our desired outcomes regarding both price and settlement. Susan’s genuine and honest approach differentiates her in the market.

Susan James

Susan James

  4.9   (392 reviews)
Seller review
Selling with Susan James
about 4 years ago
Selling with Susan James

Selling our property was a breeze thanks to Susan. Her kind friendly manner made us feel at ease during the process. Nothing was ever too much trouble and she was always so accommodating and understanding. A few months prior to listing we brought Susan in to give advice on arears to improve our home in preparation for sale. This preparation advice together with Susan’s professionalism and knowledge of the markets resulted in Susan achieving a sales price that exceeded our expectations. This was a great outcome for our family and we cannot thank her enough. We highly recommend Susan to sell your home.

Susan James

Susan James

  4.9   (392 reviews)
Seller review
Top Sales Executive
about 4 years ago
Top Sales Executive

From our first contact with Susan we were impressed with her confident manner and undoubted great marketing and communication skills. It was an easy decision to appoint Susan to sell our property in Claremont. She didn’t disappoint. Within 2 weeks our property was listed, billboard erected, home open organised and SOLD. Thank you so much Susan for a job well done. Margaret & John Whitelaw

Susan James

Susan James

  4.9   (392 reviews)
Buyer review
Fantastic Experience!!
about 4 years ago
Fantastic Experience!!

Susan was an absolute pleasure to deal with on the purchase of our new home. She guided us through the process effortlessly and has a unique ability to combine her knowledge and experience with an incredibly friendly approach that put us in the perfect frame of mind to make such a significant decision for our family. We would be happy to wholeheartedly recommend her to anyone looking to buy or sell their home.

Susan James

Susan James

  4.9   (392 reviews)
Buyer review
Professional, knowledgeable, honest and considerate.
about 4 years ago
Professional, knowledgeable, honest and considerate.

Susan acted for the seller of a property we purchased in March 2022. Throughout the process we found Susan to be all things we could have hoped for - knowledgeable, honest, polite, professional, considerate and responsive, all making for a very smooth and painless exercise. We wouldn't hesitate to engage Susan ourselves should we ever come to sell, nor to recommend her others who are seeking a highly regarded real estate professional.

Susan James

Susan James

  4.9   (392 reviews)
Seller review
A Consummate Professional
about 4 years ago
A Consummate Professional

I've bought and sold a number of properties over the years and have become somewhat jaded with dealing with realestate agents. I'm sure I am not alone in this sentiment. Hand on my heart: Susan was way different to the multitude of agents I've worked with over the years. Her professionalism, manner and communication style is exemplary. I have bought and sold a house through Susan which was negotiated fairly and without fuss. I would easily choose her services when the next time arises.

Susan James

Susan James

  4.9   (392 reviews)
205 - 216 of 422
© 2026 RateMyAgent