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Our reviews

  5  
422 reviewsacross 27 different locations, showing 12.
Our qualities as told by our client reviews: well-prepared, supportive, responsive, friendly, honest, clear communication, local expert.
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Buyer review
Refreshing
about 4 years ago
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We are extremely grateful to Suzan and her team with the purchase of our home in Nedlands. After nearly 20yrs of being out of the market, I must admit we were a bit cautious, however after meeting Susan and her team we felt so relieved and this was no longer a concern (it was family like). Susan’s understanding of our specific requirements and genuine interest in helping us achieving them, made the whole engagement so pleasant and one we will always remember. We found Susan and her team to be honest, straight shooters and genuine without the marketing hype. Thank you again Ray & Trudy Budge

Susan James

Susan James

  4.9   (392 reviews)
Seller review
Help in a tough situation
about 4 years ago
Help in a tough situation

Susan helped me tremendously, the circumstances were during the purchase of a new property and I literally had a three day window to sell my property with the upmost discretion Susan manage to do it off market within 12 hours for full asking price and cash, I was over the moon as this help me with my subject sale for the property I’ve now purchased I would and will gladly use Susan again after using her twice now already.

Susan James

Susan James

  4.9   (392 reviews)
Seller review
Susan made selling our house stress free
about 4 years ago
Susan made selling our house stress free

Susan was friendly, professional and knowledgeable. She made the entire experience easy, not just guiding us on how to present the house, but assisting in finding tradies and enabling access to the house while we were at work. She has an excellent understanding of the market, and her estimated value of our house was spot on. I highly recommend engaging Susan to sell your home.

Susan James

Susan James

  4.9   (392 reviews)
Seller review
Susan made all the difference!
about 4 years ago
Susan made all the difference!

It was a stressful time selling the family home, under logistically difficult and emotional circumstances. Susan James was 4 steps ahead at every turn, managing us and the sale of the home, with honesty, great care, and good humour. She is kind and calm under fire. I would not hesitate to recommend her to handle the sale of your home.

Susan James

Susan James

  4.9   (392 reviews)
Buyer review
Susan was amazing! Kind, Considerate and Professional
about 4 years ago
Susan was amazing! Kind, Considerate and Professional

We had a great experience buying off Susan and her team. Everything was really simple and smooth. They made us feel very warm and appreciated the whole way through and we’re now very happy home owners

Susan James

Susan James

  4.9   (392 reviews)
Seller review
Fantastic service the whole way through
about 4 years ago
Fantastic service the whole way through

We can't thank Susan enough for her 5 star service while we sold our family home. Even prior to contacting her to list our property Susan has always been willing to offer advice and assistance over the years with no promise of a sale. When we did decide to sell we didn't give her a very long time frame but along with her fantastic team and photographer they all pulled it together in record time. We were very happy with the marketing campaign, feedback and suggestions along the way and of course the end result. We can't thank them all enough and would highly recommend her to anybody looking to sell. Thanks Susan

Susan James

Susan James

  4.9   (392 reviews)
Seller review
Painless Sale
about 4 years ago
Painless Sale

Selling through Susan was an absolute pleasure. She is highly driven and very knowledgeable when it comes to the local housing market. Her tireless attitude meant very quick, efficient and effective resolution to any issues which came up during the preparation and sale of our home. I would definitely use Susan for any future sales.

Susan James

Susan James

  4.9   (392 reviews)
Seller review
Professional with in-depth Claremont knowledge
about 4 years ago
Professional with in-depth Claremont knowledge

Susan was professional from first contact to sale close-out. She encouraged us to complete small maintenance tasks and de-cluttering activities and provided details for professionals who could assist. Deciding to sell in a market where demand outstripped supply and with an architecturally designed home meant that pinning down an expected sale price was difficult. In the weeks prior to the sale, Susan kept us informed of local market activity so that by the time we had our first (and ONLY) home open we had a much better idea of sale price expectations... The number of groups that came through on the day of our home open was fantastic and the multiple offers we received made the decision to accept the best offer less than 48hrs later an easy one, notwithstanding the appeal of being able to move on with the next chapter of our lives. Susan works with a supportive team, communication lines were always open and nothing was too much trouble.

Susan James

Susan James

  4.9   (392 reviews)
Seller review
Professional and Went Over and Beyond
about 4 years ago
Professional and Went Over and Beyond

I sold my property through Susan when I was stuck overseas. However, the entire experience with Susan and her team members was professional. They went over and beyond to ensure that the process was as pain free to me as possible since I was away on a family emergency. I highly recommend Susan and her team as they put the client first.

Susan James

Susan James

  4.9   (392 reviews)
Seller review
The best real estate agent in Dalkeith
about 4 years ago
The best real estate agent in Dalkeith

It was an absolute pleasure to work with Michelle on the recent sale of my house in Dalkeith. I had a very short timeframe to sell and I am a busy executive. Michelle and her team did everything for me, from making decisions about practical, cost effective tweaks to house and garden to improve value and implementing these flawlessly. The result was a house that blew me away by its presentation for sale - all prepped within a 3 week timeframe. When the first offer received fell through unexpectedly, Michelle became even more determined to get a great outcome for me - and boy did she deliver! Less than a week later, the price she got for my property exceeded my expectations, it was not subject to finance and had a short settlement period. I am highly impressed by Michelle’s dedication, moral compass, her humility and authenticity and look forward to working with her again in future. She is the Queen of Dalkeith and Nedlands real estate.

Michelle Kerr

Michelle Kerr

  4.9   (231 reviews)
Buyer review
Michelle and Jake were very easy to deal with!
about 4 years ago
Michelle and Jake were very easy to deal with!

Michelle and Jake were very easy to deal with and made the entire process of purchasing a house as smooth as could be. Jake was particularly diligent in following up the structural repairs agreed to by the seller. Highly recommend

Michelle Kerr

Michelle Kerr

  4.9   (231 reviews)
Buyer review
Michelle is easy to approach!
over 4 years ago
Michelle is easy to approach!

Michelle is easy to approach with a friendly personality that comes across as genuine and trustworthy. We found Michelle very efficient and helpful at the initial stages when we were wanting to palce an offer on the property.The whole company runs so smoothly with the helpful and friendly staff who have all been very easy to work with. Thanks for your help.

Michelle Kerr

Michelle Kerr

  4.9   (231 reviews)
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