We recently bought a house in Dalkeith through Susan, it involved a long settlement period and some additional complexity and as such wasn't straightforward. Susan was at all times responsive to calls, quick to get back to us and helped get the deal over the line which we appreciated. We found Susan to be very professional and easy to deal with. While we bought a house through Susan on this occasion, we sold another house through her previously and happy to recommend her services.

Susan James

star   4.9   (401 reviews)

I have purchased thirteen homes in my lifetime, so I have had some experiences dealing with Estate Agents. Dealing with Susan in purchasing my new home was pleasure. My only regret is I did not use her to sell my home in Cottesloe. She is most personable, thorough, efficient and professional. I can highly recommend Susan.

Susan James

star   4.9   (401 reviews)

We have bought from Susan (her client) in the past, with our recent experience being the first time she sold for us. We wanted Susan to sell for us because of how comfortable and personal she makes the whole process. I’m sure she was extremely busy at the time of our sales campaign, yet she made us feel like her #1 priority every time we queried something, and I feel she did everything she could to assist us. Will definitely seek out Susan again to sell property.

Susan James

star   4.9   (401 reviews)

We chose Susan as our agent of choice after meeting a total of three, which included one very high profile person, but she was head and shoulders above the others by a long shot. Rather than talk too much, as the others did, she listened and then pounced on opportunities as they arose. We found working with Susan a breeze as she was punctual and made sure we were abreast of each step of the way. What I also appreciated was the extras that she suggested really did have an effect. At the end of the process, both my wife and I were very happy with the outcomes of the sale and the approach and methods that Susan employed to get us there. It was sold less than 48 hours after the home open and settled less than 45 days later, all in all we very happy with the end result and the timing, so I am absolutely certain that Susan's approach will net her more business. P.s. I should add one other little thing that helped Susan with our decision to make her our agent of choice, was that two years previously we received in the mailbox a cookie cutter and a recipe for shortbread (at Christmas time) that we used and I responded back to her at the time with positive feedback. Its all about going the extra distance if you want to plant the seed in people's minds early and to win from it.

Susan James

star   4.9   (401 reviews)

Having Susan James as our agent is like welcoming an old friend into our home. Susan is honest, caring, bursting with energy and super organised. Selling our home within seven days was almost effortless thanks to her endless knowledge and hard work. I couldn't recommend her more highly!

Susan James

star   4.9   (401 reviews)

Michelle delivered exactly what she promised, and she promised a lot!

Michelle Kerr

star   4.9   (231 reviews)

Timeline was spot on . Knowledge of the market, better than mine.

Michelle Kerr

star   4.9   (231 reviews)

Selling the family home is a very emotional time and I felt Michelle understood how we were feeling. She is extremely professional and was very communicative, if we had any concerns she would address the issues promptly. We felt she knew how to present our house to make it most appealing to her customers. She worked very hard to get us the right price. We would highly recommend her as an agent.

Michelle Kerr

star   4.9   (231 reviews)

Once again a very professional service with excellent marketing and great attention to detail.

Michelle Kerr

star   4.9   (231 reviews)

We appreciated the professional and personal services Graig provided. Nothing was too hard and we were over the moon when he had a great offer after being listed for only 6 days. His support team were first class.

Craig Gaspar

star   5   (34 reviews)

Craig provided transparent communication through our purchase process. Having recently sold a number of properties on the same street in Wembley, Craig demonstrated a strong understanding of where pricing was likely to land, and was very helpful from the initial offer process through to settlement. Craig was sensitive to our personal circumstances, and clearly strives to manage an efficient sale process while putting relationships first.

Craig Gaspar

star   5   (34 reviews)

We reached out to Craig due to his sales successes in the Wembley area and were no less pleased when he sold our house (off market) after only one weekend of home opens. We were unable to sell our home in July 2020 after 6 weeks of home opens and were amazed at his success this year, both in terms of a speedy sale but getting well above the price we were asking. He and his team were impressive and professional to work with and we would highly recommend his team.

Craig Gaspar

star   5   (34 reviews)