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Our reviews

  5  
422 reviewsacross 27 different locations, showing 12.
Our qualities as told by our client reviews: well-prepared, supportive, responsive, friendly, honest, clear communication, local expert.
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Seller review
Warm, empathetic and totally professional
over 5 years ago
Warm, empathetic and totally professional

This is the second time I have worked with Susan to sell a property and she, and the team at Duet come with my highest recommendation. Susan is an outstanding communicator who keeps you informed at all times. I really value her integrity as well as her knowledge of the market. I trust her judgement as I felt she had my best interests at heart. She doesn't make you feel rushed or pressured and all details of the process are attended to promptly and with professionalism. She is an outstanding agent well supported by an outstanding team.

Susan James

Susan James

  4.9   (392 reviews)
Buyer review
Going the extra mile
over 5 years ago
Going the extra mile

We very much appreciated all that Craig and his team did for us when buying our home. Highly professional and willing to help us, they went the extra mile. Friendly and approachable too. Thanks Craig!

Craig Gaspar

Craig Gaspar

  5   (34 reviews)
Seller review
Exceptional!
over 5 years ago
Exceptional!

Michelle and Jake - we can not fault them. Exceptional service. Professional and a great pleasure to work with. They made the entire process so smooth and went beyond what other agents would. Duet definitely knows what they are doing and they do it very well. We can not recommend them enough. Thank you both so much!

Michelle Kerr

Michelle Kerr

  4.9   (231 reviews)
Seller review
Professional, experienced and efficient
over 5 years ago
Professional, experienced and efficient

My property was an ex rental. Michelle was knowledgable about the market and the best way to present a property. Her team took over and within a week the property was cleaned, garden spruced up, small handyman jobs seen to, furnished and presented in the best possible way. Sold within 48 hours before the advertised open inspection. She new everything about the person making the offer and gave us good advice at all times. Extremely happy wth the outcome and achieved a good price.

Michelle Kerr

Michelle Kerr

  4.9   (231 reviews)
Seller review
Simply brilliant with a unique style
over 5 years ago
Simply brilliant with a unique style

We went with Craig as we wanted the area expert and that’s exactly what we got! Dozens of groups through the property over 9 days and a very fair sale price Craig and his team have a unique sales style favouring sneak peak openings & no early price/address reveals over giant signs out front! We truly recommend Craig and his ever friendly team to anyone looking for a stress free sales experience(particularly in Wembley & West Leederville)

Craig Gaspar

Craig Gaspar

  5   (34 reviews)
Seller review
Authentic, respectful, thoughtful
over 5 years ago
Authentic, respectful, thoughtful

Through an extremely difficult process that many people face - selling the family home without a loved one by one’s side - Susan advised, supported and considered all our ongoing needs. Susan has an excellent understanding of the ebbs and flows of the real estate market and a wise and practical understanding of the challenges a seller may face. Susan was able to provide and recommend support to enable to ready the family home, and the family, for sale. We are so grateful for her input and effort.

Susan James

Susan James

  4.9   (392 reviews)
Seller review
Professional and great negotiator .
over 5 years ago
Professional and great negotiator .

Susan James has sold a couple of properties for me. She is efficient, clear, reliable and passionate about her job.. Susan is a great negotiator and communicator with excellent skills to create the opportunity to close the deal. There is no page unturned. You know exactly what’s happening and she has a high work ethic. Being a warm personality and highly motivated I would certainly recommend Susan for future sellers. Thank you so much. You made it happen.!

Susan James

Susan James

  4.9   (392 reviews)
Buyer review
Refreshingly professional and friendly
over 5 years ago
Refreshingly professional and friendly

I'll be honest. I haven't had a fantastic experience with other agents in the past. However I was extremely impressed with Susan. She was professional and friendly from the outset, and was incredibly helpful even after the sale had gone through. I would absolutely recommend her to friends and family, and in the unlikely event of us having to move again, Susan will be the first agent on our list.

Susan James

Susan James

  4.9   (392 reviews)
Seller review
Susan has sold for us before so I knew she would be highly professional. She did not disappoint.
over 5 years ago
Susan has sold for us before so I knew she would be highly professional. She did not disappoint.

Susan's market knowledge is profound and I appreciated her weekly feedback on the numbers of people who viewed the home and their thoughts. Her friendly manner belies her determination to do the absolute best for her client as well as ensuring that the prospective buyer is getting a home in top condition and a very good deal. Though my home took a while to sell, Susan was positive and encouraging throughout.

Susan James

Susan James

  4.9   (392 reviews)
Seller review
Great agent who goes above and beyond
over 5 years ago
Great agent who goes above and beyond

I can highly recommend choosing Michelle as an agent, particularly for the western suburbs. My house was on the market during the early stages of COVID - with a lot of uncertainty around the market and home opens. Michelle was incredibly flexible, understanding and put the safety of her clients first. I’m sure she was under a lot of stress at the time but she always remained professional and committed to achieving the best outcome for me. Which she did! I was very pleased with my offer and everything she did to make it happen.

Michelle Kerr

Michelle Kerr

  4.9   (231 reviews)
Buyer review
Efficient and friendly
over 5 years ago
Efficient and friendly

As the buyer we found Susan to be responsive, friendly and efficient from our first enquiry through to the final purchase of the property.

Susan James

Susan James

  4.9   (392 reviews)
Buyer review
Over and above - selling and buying
over 5 years ago
Over and above - selling and buying

This is our 10th move in 50 years and can say it's probably been the most complex, but brilliantly and professionally handled by Michelle and the DUET team. DUET really care about their clients and have a knack of making it look easy. Nothing's too much trouble – even the small things like free/loan packing boxes. And it's the small things that add up to make the big difference. We recommend DUET without hesitation. With special thanks to Jake, Drew, Steve and Michelle.

Michelle Kerr

Michelle Kerr

  4.9   (231 reviews)
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