Susan was brilliant; quick to respond and provide updates, friendly and knowledgeable. Susan and her team made the entire process smooth and pleasant from start to finish.

Susan James

star   4.9   (392 reviews)

Susan gives total commitment to the sales process in a discrete, no fuss and thoroughly professional manner. Her communication and feedback turn around was excellent and I felt very confident in her process and delivery.

Susan James

star   4.9   (392 reviews)

We have built up an excellent relationship with Susan who sold our home during some very tricky times (rezoning, covid 19) and she was extremely professional, honest and diligent through the whole process. She gave us good advice and always worked hard to make sure we got the best deal possible. Susan communicated clearly and promptly so we were always confident we knew what was going on. We have no hesitation in recommending Susan and we would use her services again.

Susan James

star   4.9   (392 reviews)

I related immediately to Susan because I found her her to be both empathetic and professional. Susan gave me excellent advice on how to “stage” my home for sale and worked immensely hard to obtain suitable, offers. I am extremely grateful to Susan, not only for her stellar efforts in obtaining a good price for my house, but also for her help in finding me a new place once the sale had come through. She phoned me as soon as she saw the house come on the internet and within the week my offer had been accepted. The house is everything I wanted but, as I was not actively looking at that particular time, I would have missed it completely. I feel forever in Susan’s debt!

Susan James

star   4.9   (392 reviews)

Craig was very real and authentic to deal with, and always helpful throughout the process. Duet as a whole was a very professional group and we wouldn't hesitate to recommend them.

Craig Gaspar

star   5   (34 reviews)

We are pleased that we selected Susan to sell our family home of 50 years. She was sensitive to the feelings of my elderly father who was moving into care and provided sound advice as to the manner of selling the property and the way in which it should be prepared for sale. This limited the upheaval for Dad and achieved the best results in a difficult market. She was very good at communicating the progress of the sale and the options available to us as the offers came in. I would not hesitate to recommend Susan to anyone looking to sell in this area as she has a very good understanding of the local market and brings enthusiasm and professionalism to the task.

Susan James

star   4.9   (392 reviews)

We feel lucky to have chosen Susan to act on our behalf to sell our aunt's unit. She was a delight to deal with, charming while remaining frank and honest in her advice and suggestions. We would have no hesitation in recommending her to anyone. She's a gem. Tony Chapman, Jane Lawrence and Judy Butterly

Susan James

star   4.9   (392 reviews)

Our experience with Susan really stood apart from our dealings with other agents in the past. She was tireless in her efforts to get us the best possible sales result, and was unfailingly professional in her approach to our sales process. More than anything, though, her integrity really shone through in all of our dealings and we would have no hesitation whatsoever in recommending her to other sellers.

Susan James

star   4.9   (392 reviews)

Susan successfully sold my home and was utterly honest and professional throughout. She has an engaging manner, a thorough knowledge of the market, and sets realistic goals. It was such a pleasure to have her represent me in the sale of my home.

Susan James

star   4.9   (392 reviews)

Susan has sold two houses for us, achieving above what we expected to get for both. She is a very nice and professional agent and buyers love her honesty and that she is not pushy or aggressive. You should choose her as your agent!

Susan James

star   4.9   (392 reviews)

We were very happy to have Susan as our agent. After a thorough and detailed inspection of our property she suggested a realistic price that we were likely to achieve. She had a comprehensive knowledge of our area and the value of the properties on the market at the time. Once our property was listed she worked tirelessly to ensure a maximum exposure. A detailed account of people viewing the property was provided after each home open. We felt confident at all times she was acting in our best interests and dismissed offers that were clearly unacceptable. Once the sale was completed she guided us through the process with care and attention to detail. Her assistant Kim was also a great help and a sense of teamwork was palpable. Selling a house can be stressful and Susan ensured that this was kept to an absolute minimum. Hard working, thorough, knowledgeable, personable, a wicked sense of humour, honest, and realistic are all terms that come to mind. In short thoroughly professional.

Susan James

star   4.9   (392 reviews)

Buying your forever home is an exciting but extremely daunting experience. Weeks after weeks of home opens to finally find “the one”, and we sure did find a beauty! Not only was the house in the location we dreamt of living in (one of these days), but the agent was also a dream to work with. No messy back and forth drama, just honest guidance which enabled us to buy our dream home with minimal sleepless nights! We highly recommend Michelle and the Duet team and thank them for their professionalism and personable nature.

Michelle Kerr

star   4.9   (231 reviews)