First National Byron

35 Fletcher Street, (PO Box 610), Byron Bay NSW 2481
  •   4.9   (1251 reviews)

Meet the team

Get to know the 15 agents at First National Byron.

Su Reynolds
Su Reynolds

Director / Sales Agent

  4.9   (371 reviews)
About Su
If you’ve ever looked for, or sold property in our Byron Shire, there is every chance you’ve met Su. She is known for her professionalism, honesty and integrity and her knowledge in North Coast real estate is second to none. Growing up in Wardell on her family’s sugar cane farms, Su made the leap into the traditionally male-oriented real estate industry straight from school with steadfast determination. Over 30 years later, she is one of Australia’s top performing agents with multiple state and national awards for her results. Most recently these include 2025 #1 Agent in NSW, #2 Agent in Australia in the First National Network and 2021, 2022, 2024 & 2025 “Rate My Agent” Agent of the year for Byron Bay. As a Director of Byron Bay First National, she has been instrumental in positioning the company as the leading agency in Byron Shire. Known for her outstanding care and service to her clients, incredible attention to detail, her work ethic and with this much experience she is a highly skilled negotiator. Whilst Su has a team working alongside her she is hands on with every step of the campaign and oversees every detail. Su can’t imagine holding a nine-to-five office job. While her hours are long, they’re also flexible, meaning she can be on call any day of the week to those who need her most; sellers, buyers, husband or two kids! As for her biggest professional achievement, Su secures over 90 percent of her property listings from past clients and recommendations. When she’s not running to the office, new property, phone, auction or open inspection, Su can be spotted walking the lighthouse, on the beach with her dog, catching up with friends or heading away for a family camping trip and equally loves travelling overseas. She gets the value of hard work and is loved by colleagues, clients and friends for her honesty, integrity and love of community. You can trust her to call it as it is and do what it takes to get the best result for your property. Discover why Su’s clients are her biggest advocates.
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Tara Torkkola
Tara Torkkola

Sales Agent / Sales Manager

  4.9   (297 reviews)
About Tara
As one of the Byron Shire area’s most respected sales representatives, Tara has been a trusted part of the First National Byron sales team for over ten years. Tara is extremely well connected, confident and savvy with an impeccable reputation. A born negotiator she prides herself on achieving over and above for her clients. Her extensive database, solid contacts and modern marketing techniques including the use of social media ensure consistent results.
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Helen Huntly-Barratt
Helen Huntly-Barratt

Director / Sales Agent

  4.8   (138 reviews)
About Helen
Born and raised in rural NSW, Helen has resided in the area for more than a decade and has spent most of that time working alongside her ‘family’ at First National Byron Bay. In 2013, she was appointed a Director of the company. Though living on the coast, her country roots run deep and she loves nothing more than weekend escapes to the hinterland. She can also be spotted admiring some of the country’s best art in regional galleries around the shire. Helen has consistently scooped Gold Sales Awards from an Australia-wide field of First National real estate agents, and recorded her best ever sales in 2012-13 despite tough market conditions. Renowned and respected for her work ethic, knowledge of the local market and exceptional negotiation skills, she’s the agent of choice for sellers from as far afield as Lennox Head, Brunswick Heads, Bangalow, Mullumbimby and, of course, Byron Bay and the hinterland. Inspired by her life partner and her colleagues, Helen rates honesty, integrity, hard work and play as keys to a happy and successful life. As well as being a lover of beach walks, dining out, photography, art, golf and living life to the full with her partner, Helen is also a keen road cyclist. And like many of us living in Byron Shire, she’s grateful to be surrounded by a magical natural environment and colourful people who support freedom of speech and lifestyle.
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Paul Banister
Paul Banister

Sales Agent

  4.7   (93 reviews)
About Paul
After more than 30 years selling real estate in Byron Shire, there's not much that Paul Banister doesn't know about the local property market. But there are a few things you may not know about him. 'Bano' is a lover of the outdoors. He's often spotted casting a line from Broken Head, surfing Tallow or swimming laps across the Bay. The former NSW triathlon champion and past President of the Byron Bay Junior Surf Lifesaving Club is also an avid bird watcher, mountain bike rider and trekker. He counts a recent trek through the northern Shan State, Myanmar, as one of the most memorable moments of his life. As well as discovering traditional Shan fishing, Bano spent time with the Palaung and Intha people, learning first-hand about the plight of Burmese revolutionary Aung San and his daughter Aung San Suu Kyi, who has become an international symbol of peaceful resistance. Bano's passion extends to his professional life. A multi-award winning real estate agent, he has spent more than half his career with First National Byron Bay, selling hundreds of properties across Byron Bay, Bangalow, the hinterland, Mullumbimby and Ocean Shores. Married with two adult children, who were educated at local public schools, Bano is proud to call himself an 'almost-local' and share his incredible knowledge of the area with all new buyers and sellers.
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Luke Elwin
Luke Elwin

Sales Agent

  4.8   (87 reviews)
About Luke
Sky-high determination balanced with a down-to-earth disposition is what you get with Luke. Underneath his calm exterior, you’ll find over 15 years of experience in professional sales and an agent that constantly has you and your asset front of mind. Flexible to his surrounds, everything he does underpins his focus to get the best possible outcome for you with minimal fuss. It’s an old-school work ethic that is born from running a successful mechanic business in Sydney and openly communicating on the workshop floor. Luke joined forces with Su Reynolds in 2015 and has been an integral part of the team, pushing to achieve number one agent for Su Reynolds across First National Australia and number one agency for First National Byron. He is across everything: from listing, to negotiating and closing, to overseeing the operation. Every detail is considered to ensure the highest level of efficiency. He brings a level head to the office, always. Luke set the tools down in 2011 and along with his wife Nikki, made the decision to leave the hustle and bustle of city life and return to our beautiful shire that they call home. Luke can be found in the surf with his 2 beloved (and very spoilt) dogs Milo and Seamus, cross country running through the hinterland or dirt biking across Australia.
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Sharon McInnes
Sharon McInnes

Sales Agent

  4.8   (87 reviews)
About Sharon
A true local, Sharon has lived in Byron Bay for 38 years and began her real estate journey in 1998. First National Byron is extremely fortunate to welcome this award-winning agent back to the team. Sharon’s wealth of experience combined with invaluable local knowledge, excellent communication, and the latest technologies, promise to deliver the best possible outcomes to buyers and sellers alike. With close ties throughout the community, Sharon wholeheartedly loves sharing in the real estate journey with her clients. “It’s a privilege to represent families in the sale of their family home and to provide them the great treatment that can sometimes get lost in this modern world.” A mum, a wife, and a grandmother (a Shazma), Sharon’s life is centred around her family and family values. Her greatest attributes are love and loyalty. She passes these qualities onto her clients which allow them to have full faith that when they choose to work with her, they are working with more than just your average agent. She genuinely cares. Her love of this region runs deep, as does her appreciation of its stunning landscapes, world class beaches, dreamy hinterlands, and native wildlife. Outside the office, you might run in to Sharon walking on the beach or rushing past you to the lighthouse, at one of her husband’s gigs, or even running a marathon! Inspired by strong women who can lead and educate others to be their best and truest selves, Sharon is not like anyone else – she runs her own race with endless vitality, experience, loyalty, and kindness.
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About us

First National first opened its doors in Byron Bay over 30 years ago. Since then we’ve established our position as the number one agency in Byron Shire. We list more properties for sale and rent more homes and businesses than any other local real estate company, and we thrive on word-of-mouth referrals. What’s our secret? Knowledge, negotiation, teamwork, trust and integrity. We also work around the clock to give the best possible service to sellers, buyers, landlords and tenants. Our team is made up of exceptionally talented award-winning agents, property managers, marketing and administration staff who live, work and play in the area. We employ professionals who were born and bred in the area, as well as those who enjoyed successful careers in major cities around the world. If you’re thinking of buying, selling, leasing or renting in Byron Shire or Lennox Head, come and see us, pick up the phone or drop us a line. We know our patch better than anyone and we look forward to sharing our knowledge with you.

Our reviews

  4.9  
1259 reviewsacross 50 different locations, showing 6.
Buyer review
Couldn't recommend her more!
4 days ago
Couldn't recommend her more!

There is genuinely no one I would trust more when buying a home than Su Reynolds. Buying a house is such a huge financial and emotional investment, and having someone kind, honest and genuinely supportive makes all the difference. Su was incredibly fair to both us as buyers and the sellers, always making sure everyone felt informed and cared for. She brought so much warmth and integrity to what can be a stressful process. We're grateful to have had her by our side. Couldn't recommend her more!

Su Reynolds

Su Reynolds

  4.9   (371 reviews)
Buyer review
Very personable
6 days ago
Very personable

Very personable, fair in the negotiation and helpful throughout the process.

Su Reynolds

Su Reynolds

  4.9   (371 reviews)
Seller review
I would certainly recommend Su and her Team.
6 days ago
I would certainly recommend Su and her Team.

Su Reynolds was awesome in her knowledge of the market and recent shift in values. Her attention to our needs was thoughtful and timely as my sister and I were selling as POA's and live interstate. Nothing was too much trouble for Su and her entire team. I would certainly recommend Su and her Team.

Su Reynolds

Su Reynolds

  4.9   (371 reviews)
Buyer review
Highly recommended
10 days ago
Highly recommended

Su made buying a house in Byron Bay as smooth as could be. Having served the local market for 36 years (and with myself having 7 years of local knowledge) it was a pleasure not to have to put up with any hard sell tactics. Su was especially helpful in managing the negotiations with the seller in as transparent a way as possible enabling me to lock in a deal within 2 days of viewing the house with a "win-win" result for the buyer and seller. Highly recommended.

Su Reynolds

Su Reynolds

  4.9   (371 reviews)
Seller review
Su is committed ,and shows her passion to her work
10 days ago
Su is committed ,and shows her passion to her work

We had the pleasure of Su assisting us with the selling of our property. Su always showed integrity and respect for us as the clientele. Su is very professional and extremely trustworthy within her role.Always going above and beyond . Su is committed ,and shows her passion to her work during this transition. We were very satisfied with what Su done and provided for us in selling our home.

Su Reynolds

Su Reynolds

  4.9   (371 reviews)
Seller review
She has a great team that ensures that everything is taken care of
10 days ago
She has a great team that ensures that everything is taken care of

Su is a local who has worked in this industry for as long as we have lived in the area. It made perfect sense to call her to assist us with the sale of our property in Suffolk Park. Su knows the market well and has the experience and skill to negotiate a favourable outcome. She has a great team that ensures that everything is taken care of. Her communication exceeded my expectations as I was kept informed every step of the way. She is a specialist who is true to her word. I highly recommend her.

Su Reynolds

Su Reynolds

  4.9   (371 reviews)
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Our properties

First National Byron has 83 properties for sale and sold 143 properties in the last 12 months, showing 4, sorted by most recent activity

For Sale
$780,000 - $820,000
4/16 Balemo Drive
Ocean Shores NSW 2483
3
2
2
House
For Sale
For Sale
Contact Agent
711 Federal Dr
Federal NSW 2480
6
5
6
House
For Sale
$1.1M - $1.2M
8 Elizabeth Ave
South Golden Beach NSW 2483
3
2
2
House
Show all 226 properties
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