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Our reviews

  4.9  
166 reviewsacross 37 different locations, showing 12.
Our qualities as told by our client reviews: pleasant, friendly, well-prepared, local expert, supportive, responsive, clear communication.
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Landlord review
Professional, Responsive and Reliable: Highly Recommend Helen Monro
4 days ago
Professional, Responsive and Reliable: Highly Recommend Helen Monro

I highly recommend Helen Monro Property to any landlord looking for a capable, trustworthy property agents. They leased the property and the whole process was handled well from start to finish. Communication: Team was clear, prompt and consistent. They answered calls and messages quickly, kept us updated at each stage, and explained the process in plain language. We were never left chasing for information. Market knowledge: They have a strong understanding of the local rental market. their advice on rental pricing, presentation and demand was realistic and well supported. This helped the property attract quality applicants and avoided it sitting vacant. Negotiation skills: They negotiated confidently and fairly. They balanced the owner’s interests with those of prospective tenants and secured good terms without creating friction. Their approach protected the owner’s position while keeping the process smooth. Professionalism: Team was organised, ethical and thorough. Applications were screened carefully, paperwork was accurate and on time, and they were open about every step. If you want an agent who communicates well, knows the market and delivers a professional result, I would not hesitate to recommend Helen Monro Property.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Tenant review
Best ive dealt with
6 days ago
Best ive dealt with

Ive been with these guys before, i went with a different real estate for 12months and that was a decision I regret. These guys have looked after me and my wife from day 1 with finding a suitable property from interstate then finding us another one without any issues what so ever. Easy to deal with and very understanding of people's situations. Highly recommend!

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Landlord review
Great customer service
26 days ago
Great customer service

Great people with realistic conversations.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Landlord review
Fast action for problems
about 2 months ago
Fast action for problems

Excellent communication regarding tenants

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Tenant review
5 Star Agency
about 2 months ago
5 Star Agency

Great communication and amazingly helpful. Very thorough entry condition report.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Landlord review
Helen Munro Property is amazing
6 months ago
Helen Munro Property is amazing

All the team at HMP were excellent to deal with. After purchasing my investment property, they coordinated with the selling agent to arrange open homes, helping minimise the vacancy period and securing a tenant quickly. I would happily recommend HMP to anyone.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Tenant review
Excellent service
6 months ago
Excellent service

Good communication and quick response!

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Tenant review
Quick response times to any messages and enquiries - always down to help to their best ability
6 months ago
Quick response times to any messages and enquiries - always down to help to their best ability

Almost 2 months into my rental with Helen Munro So far all of the staff have been amazing with quick responses and help to any questions we had Even with the change of how payment is taken the staff have made it so easy to swap over and provided any needed guidance and assistance required

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Tenant review
All staff connected very well.
7 months ago
All staff connected very well.

Once staff involved with rental new what was going on quickly updated me straight away. Very polite and informative.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
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