Our profile

Our reviews

  4.9  
166 reviewsacross 37 different locations, showing 12.
Our qualities as told by our client reviews: pleasant, friendly, well-prepared, local expert, supportive, responsive, clear communication.
Was this helpful?
Landlord review
Great Management
11 months ago
Great Management

We had previously had our investment managed by another company and there seemed to be non stop issues. Helen Munro were recommended to us so we swapped property management. We couldn't be happier to date and fondly enough a lot of the previous issues have been rectified due to HM Pro Active management.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Tenant review
Easy to deal with.
11 months ago
Easy to deal with.

Helen Munroe and her team i found in Townsville are very easy to deal with and where happy to guide me through the whole process of Applying for the rental I’m now in. I would have no hesitation in recommending her team to anyone. )

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Landlord review
Highly recommend
11 months ago
Highly recommend

Helen Munro Property has been so knowledgeable in guiding us through our first landlord experience. They’ve been excellent in prompt communication and helped us to get our property ready for tenants with maintenance jobs.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Tenant review
Excellent old school agent.
11 months ago
Excellent old school agent.

Amazing agency, old school agent, who offers personal touches when sourcing the right home with the right tenants. You're not just a tick flick at the door when conducting an inspection.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Landlord review
Excellent service
11 months ago
Excellent service

We are a new investor in the area and couldn't be happier with their service and help.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Landlord review
High standard in attention to detail
11 months ago
High standard in attention to detail

The Helen Munro team have been switched on from day 1. We have been guided in getting our IP ready for lease every step of the way.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Tenant review
Genuine care and so supportive.
11 months ago
Genuine care and so supportive.

Trina, Margaret and the team helped me and my family so much. Our first rental property with Helen Munro wanted to sell the property so we had to look for another rental. Before and during this process we were kept in the loop and were given notice while a head! From the day we were told our landlord was potentially wanting to sell Trina and Margaret kept us updated with any changes. As soon as they found a buyer Trina and Margaret helped us each step of the way, with a lot of hiccups from other real estates Trina stuck by me and kept helping eventually we were happy with this property! We are so grateful we were still able to stay with Helen Munro. Cannot recommend them enough, everything ran so smoothly and they were always a call or an email away.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Tenant review
Amazing Team.
12 months ago
Amazing Team.

This is the second time of renting through Helen Munro.. The team are nothing short of amazing and have made the rental process so easy. Would highly recommend the team to anyone ☺️🤗🤗

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Tenant review
Prompt, friendly and understanding
about 1 year ago
Prompt, friendly and understanding

Prompt, friendly and understanding

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Tenant review
Very positive experience.
about 1 year ago
Very positive experience.

We had a very good journey with the property manager. She was knowledgeable and easy to talk to. She made every step easy to negotiate.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Tenant review
Excellent Service and Smooth Experience
about 1 year ago
Excellent Service and Smooth Experience

Helen Munro Property was very professional and helpful throughout the entire process. Communication was clear and prompt, making everything smooth and stress-free. They truly cared about our needs and went above and beyond to find the right property.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Tenant review
Great experience, smooth transition
about 1 year ago
Great experience, smooth transition

All agents I had contact with were very friendly and willing to help in any way they could. Great communication throughout entire process with quick responses to emails and returning phone calls if it wasn't answered straight away. Highly recommend

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
25 - 36 of 166
© 2026 RateMyAgent