When I first interacted with the team at Helen Munro it was a well rounded professional experience. They were helpful and communicated well. As soon as I signed a lease and needed a mature, helpful response to a problem that was because of their inefficiency ...it went very sour. The women assigned to assist in the rental department obviously had a personal issue both with me, the tenant and her job and she absolutely refused to be reasonable in any way shape or form. Helen Munro has the foundation of being a great agency, you can tell with some of their systems and communications ...but this woman, working on the inside, so to speak, is bringing them down. I am starting a report with the RTA as I speak.

Helen Munro Property

star   4.9   (256 reviews)

We rented with Helen Munro after owning a home for 15 years. They're property management team were supportive and provided prompt action on repairs to property. Due to sale of the rental we had to go to another realestate. We then were given notice to leave at end of lease. After endless property applications I reached out to Jess from Helen Munro who advised of available properties. On inspection of the home the staff were beyond helpful and pleasant. We were approved for the rental and beyond thankful to be renting through the Helen Munro Team again! Next step is to buy with them.

Helen Munro Property

star   4.9   (256 reviews)

We recently purchased our first rental property and have appoint Helen Munro as our agent. We have found them professional with an attention to detail and very easy to deal with.

Helen Munro Property

star   4.9   (256 reviews)

Prompt, supportive and excellent communication. Best real estate in Townsville.

Helen Munro Property

star   4.9   (256 reviews)

Interstate investor. Julie and the team were very responsive and quick with helping me find my property and finalise my settlement. Also very quick to list the property and find a good tenant!!

Helen Munro Property

star   4.9   (256 reviews)

After being impacted by recent weather events, the staff of Helen Munroe went out of their way to find me a new home. I truely appreciate the care shown to me during this stressful time. The girls kept me informed of new listing's and knew exactly what I wanted. Thank you Helen Munroe.

Helen Munro Property

star   4.9   (256 reviews)

Helen Munroe helped me through the process of securing my second rental with them after my previous landlord decided to sell. The whole team are lovely ladies. Thanks

Helen Munro Property

star   4.9   (256 reviews)

The Townsville rental market is quite tough, especially for new entrants arriving from out of Australia. Helen Munro, and in particular Jess and Sally were extremely helpful in finding and securing a place for us. The team as a whole made our experience much easier than it had been previously. The process was easy and very efficient once our application had been approved. Will definitely go to Helen Munro Townsville first in future if needed, great people and great team.

Helen Munro Property

star   4.9   (256 reviews)

My experience with the team at Helen Munro Property has been nothing but positive! They have made my new journey as a landlord as smooth as possible even with 2000km between us. The communication from the entire team is clear & prompt, their knowledge is far greater than expected & nothing is too hard.

Helen Munro Property

star   4.9   (256 reviews)

I thoroughly enjoyed my experience working with Helen Munro Property to find a rental property. From the start, McKinley, who was showing me the properties, made a real impression with his excellent communication. He kept me informed at every step and went above and beyond to ensure I was aware of any properties that might suit my needs. With the rental market being so competitive and having pets, I was starting to feel disheartened about finding a suitable place. However, McKinley’s dedication to helping me find the right home was a success. What really stood out about Helen Munro Property was the personalized, more human experience McKinley brought to the process. Not making prospective tenants feel like just a number. In a time where everything was becoming increasingly stressful and impersonal, it was refreshing to have someone who genuinely cared. It’s not every day that you encounter such a genuine and caring level of service, and I’m so grateful for the way McKinley and the team at Helen Munro Property handled everything. I couldn’t be happier with the experience and the wonderful support I received while finding my new rental.

Helen Munro Property

star   4.9   (256 reviews)

Being fairly new to the rental market. I didn't realise how stressful it could be. The Helen Munro team were so helpful and went out of their way to assist me. Even as I wait till I can get into my new home. They gave me contacts to make my wait time easier

Helen Munro Property

star   4.9   (256 reviews)

After being a longterm homeowner for years, and not having to acquire a rental through a real estate before, I was quite stressed about the whole process and how hard and time consuming it was going to be. However the ladies at Helen Munro Property have made the process quick and easy for me by securing me a fantastic rental property in my budget, painlessly and quickly. Their support and communication throughout has been amazing! Thank you Jess and the rest of the team at Helen Munro for helping me find a beautiful home for me and my girls!

Helen Munro Property

star   4.9   (256 reviews)