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Our reviews

  4.9  
166 reviewsacross 37 different locations, showing 12.
Our qualities as told by our client reviews: pleasant, friendly, well-prepared, local expert, supportive, responsive, clear communication.
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Landlord review
Very helpful and professional
almost 2 years ago
Very helpful and professional

They have been really helpful when it has come to the property management side of things, especially as a first home buyer. They explained things really well and are great with communication.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Landlord review
Very happy with Helen Munro Property
almost 2 years ago
Very happy with Helen Munro Property

Helen Munro Property was managing a property for our son, so when we purchased an investment property in Bushland Beach it was a logical choice to ask them to look after our property. So far, we have had no issues with our tenant or the property, but my son had issues with a tenant and Helen Munro Property managed the challenging situation perfectly. So, for us it wasn’t just about how they can get a tenant, but it is about how well the manage the whole life cycle of property management. Helen Munro Property is our agent of choice.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Landlord review
Competent, professional & friendly
almost 2 years ago
Competent, professional & friendly

I have been very happy with Helen Munro & team since I found them almost 20 years ago.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Tenant review
Professional and helpful
almost 2 years ago
Professional and helpful

Helen Munro is the first real estate to ring and offer assistance to find somewhere to live. They were friendly and helpful. Making it easier to find my rental.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Tenant review
OUTSTANDING!
almost 2 years ago
OUTSTANDING!

Helen Munro and all her staff go beyond the pale, when it comes to delivering excellence! I couldn’t wish for a more friendly team: Property Manager Lily is not only friendly and helpful but will pull out all the stops when it comes to being able to assist. “Thank You” Helen Munro, for all your encouragement and help! Patricia Conaghan Townsville 4810.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Landlord review
End to end amazing
about 2 years ago
End to end amazing

Cannot rate Monroe property enough i moved back to WA and have had nothing but seamless management

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Landlord review
Very freindly, helpful and contactable
about 2 years ago
Very freindly, helpful and contactable

Margaret was lovely, she helped me purchase my first investment property. I was pleasently surprised Margaret was able to answer my calls when needed even though there is strong demand for real estate agents time in the current market. The team at Helen Munro Property are now manageing the property for me as well and doing a fantastic job. Very little involvement needed from myself.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Landlord review
Excellent service, communication and professionalism!!!
about 2 years ago
Excellent service, communication and professionalism!!!

I initially contacted Julianne Delforce as I was seeking to gain an understanding of the real estate market. I had a really good impression with her after our first phone conversation. She was very knowledgable and answered all of my questions with great kindness and patience even though I hadn't signed up with Helen Munro at this point. Julianne and her team also helped me a great deal throughout my property purchase journey. After the property was settled, they managed to have it tenanted within 1 week at a very good price. Overall, my experience with Helen Munro and Julianne specifically has been a very positive one. I'd recommend them to any investors looking to rent out their properties in Townsville.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Tenant review
Very professional, knowledgeable and understanding!
about 2 years ago
Very professional, knowledgeable and understanding!

I’ve found the staff at Helen Munro to be outstanding. Special thanks to Lilly for the help, advice and I appreciate her patience with me as I’m a bit behind on the rental knowledge. Got the property that I needed and has been happy days since. Thank you to all the staff at Helen Munro, your efforts have not gone unnoticed.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Landlord review
Exceptional Property Management
about 2 years ago
Exceptional Property Management

For over 15 years Helen Munro Property have successfully managed our rental property. Staff provide excellent client service and also support for tenants. We recently were impacted by a cyclone as well as a difficult tenant. Staff were assigned to manage all of the insurance negotiations and claims and other staff worked considerably hard to get the house back to good condition for future tenants. Staff have excellent communication, follow up when they say they will and keep us informed of any concerns. They are fantastic to deal with and we know our investment property is in great hands under Helen Munro Property Management.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Tenant review
Excellent service as always.
about 2 years ago
Excellent service as always.

After renting through Helen Munro Property for over 18 years the level of communication and professionalism from Helen, Tracy and all the girls has been nothing short of excellent which is why I had no hesitation in continuing my association when I needed a new place to live. The transition was smooth and I am grateful that even though over the years people come and go but the level of excellence shown by all the staff at HMP has remained second to none. Thankyou Helen, Tracy and all the staff for making my life easier.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Landlord review
helpful and professional
about 2 years ago
helpful and professional

I have been with Helen Munro for almost a year since my previous agent closed down and they have been organised, easy to deal with and made my life as a landlord very easy.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
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