Working with Spring was an absolute pleasure. This is the third time we've worked with her. Her warm smile and genuine demeanor made the home-buying process enjoyable. She was not only professional but also incredibly helpful and friendly, always accommodating our needs and providing valuable insights. Spring listened attentively, adjusted her approach, and went above and beyond to ensure we found the perfect home. Thanks to her dedication, we highly recommend Spring to anyone.

Spring Chen

star   4.9   (477 reviews)

Mark has been incredibly supportive and helpful with selling our property. Mark is very kind, patient and genuine. We would recommend him to our friends and family.

Mark Fletcher

star   4.9   (188 reviews)

Spring came with Jeremy to discuss the current market's potential buyers. Spring was very helpful in addressing my queries, making me feel comfortable and answering any questions. I was so happy Spring attended the Auction. Thank you again to Jeremy, Spring, and the whole team. A job well done.

Spring Chen

star   4.9   (477 reviews)

Throughout our negotiations Spring was generous in explaining Fletchets’ services, highlighting her ability with all potential purchasers, including Asian buyers who have a high preference for our locale. Spring was readily available via phone whenever I needed to discuss the campaign. I very much appreciated that she didn’t require styling but suggested using our furniture, including leaving some art work and photos to ensure the family atmosphere was retained. Repositioning furniture also proved helpful as was removing non essential furniture. Spring’s pleasant personality immediately put me at ease as it would have any potential buyers. Her advice re pricing the property and arriving at a reserve after some discussion at the auction, with no pressure on her part, was greatly appreciated. We had a clear idea of potential buyers before auction day with settlement terms were known in advance. I would highly recommend Spring as a considerate, warm, skilful and exceptional real estate agent.

Spring Chen

star   4.9   (477 reviews)

Jeremy is a real professional when it came to selling at the auction. We were very delighted with the outcome. I sold the house on behalf of an elderly dear friend of mine. Throughout the entire campaign he kept in touch with myself and even visited my friend in his nursing home. He made sure we both understood every step of the process. Jeremy, I appreciate that you went above and beyond and I would not only like to thank you but also Spring as well as the whole team.

Jeremy Desmier

star   4.9   (372 reviews)

Spring Chen is an amazing agent , very honest and has a great knowledge of the area, Her communication and professionalism throughout the campaign was astounding . We would recommend her to anyone wanting to sell in the area.

Spring Chen

star   4.9   (477 reviews)

Always communicate correctly between seller and buyer. Talk friendly.

Lily Zhang

star   4.9   (32 reviews)

We had the pleasure of working with Lily from Fletcher's when purchasing a property off the market, and the experience was exceptional. From start to finish, Lily demonstrated a high level of professionalism, knowledge, and dedication. Her ability to navigate the off-market landscape and secure a great property for us was impressive. She was always available to answer our questions, provide valuable insights, and guide us through each step of the process. Her attention to detail and commitment to our satisfaction made the entire experience smooth and stress-free. We are incredibly grateful for Lily’s excellent service and highly recommend her to anyone looking for a top-notch real estate agent. Thank you, Lily, for helping us find our dream home!

Lily Zhang

star   4.9   (32 reviews)

Jeremy Desmier did a wonderful job at all stages in the process of selling my house.

Jeremy Desmier

star   4.9   (372 reviews)

Good. Professional. Friendly

Jeremy Desmier

star   4.9   (372 reviews)

We were impressed with Mark and his team from the start. We did interview other agents, but Mark was the most responsive and positive. He delivered on his promises and got us an outstanding result, a record for our type of property for the area. We were not in Melbourne, so we relied on Mark for his advice and guidance on both the process and the local market. We would definitely recommend Mark to anyone else thinking of selling in Melbourne.

Mark Fletcher

star   4.9   (188 reviews)