Professional, courteous and empathetic
Not everyone's reasons for selling their home are happy ones. Michael quickly realised this and was very empathetic to my situation and what my expected outcomes were. He provided me with realistic improvements that I could do to enhance my property. Other agents had given me long lists of things to do which were out of my scope, both in terms of financial and time frame constraints. Michael was always available when nerves got the better of me and guided me through the selling campaign with great and immediate feedback after each open for inspection. On the auction day itself whilst it didn't start of as planned this quickly turned round in the space of 15 minutes (I timed it) and both new buyers and myself were soon grinning whilst signing the Contracts of Sale. I cannot imagine using anyone else to sell my next property as I didn't actually feel like I was dealing with a Real Estate Agent - even my children commented on this.