Best relationship I have ever had with a rental agency. They are professional, committed and dedicated to delivering the best service possible for both the owner and the tenant
Harcourts Melbourne City
Dionne and the team was super easy to deal with and were knowledgeable on the information given in terms of market demand vs expectations. From the day we signed the last pieces of paper, they managed to find a tenant in less than a week.
Harcourts Melbourne City
Really easy and very approachable agents and managers. I was able to move-in in less than a week with no issues or problems! Very easy to negotiate and they are open to answer all your concerns or questions!
Harcourts Melbourne City
Michaela and Daniella found me a worthy tenant before my current tenant moved out, that is what I call experience and teamwork who place the right tent with the right property. We done and great effort.
Harcourts Melbourne City
I'm very appreciative of the efforts the team at Harcourts Melbourne have put into managing my property and they have achieved great results (even better than expected). Mikaele and Courtney are wonderful and I highly recommend!
Harcourts Melbourne City
I was searching for a good home for me and my wife, I inspected this property and applied on the portal, within 48 hours I got a call and my home was sorted. All the required paperwork was done by Mikaele and keys are handed over on mentioned day. The whole process was just smooth. If I have any queries, Harcourts respond very fast.
Harcourts Melbourne City
Before I met Harcourts I had used 3 other managing agents for other properties and had only experienced headache and financial loss. Using Harcourts has been a complete refreshing change. While I have only used them now for about 3 months, everything they have done has been utterly professional. They consistently have had my interest in mind. They helped to find tradespeople to upgrade and better present my property, then found me an excellent tennant. Everything with Harcourts has been easy and effortless. Big thanks to Daniella for all her hard work and her get things done attitude.
Harcourts Melbourne City
Harcourts as a firm is good, with proper systems and setup resulting in consistent, clear & timely statements generated to clients. However, after being a client for so many years, I am very disappointed with the low level of your PR and overall poor sense of ownership& accountability amongst your property managers on their duties to their clients. They are also not proactive when comes to advising their clients. Whenever I need to contact the manager in charge of my unit (which by the way, is not often) I'm told to deal with someone else and within a few months, my file is transferred yet again but strangely, the prior people are still in office- maybe they just changed portfolios. There is NO handover/note to the next manager in charge on the outstanding matters requiring their follow up/ feedback. I'll have to establish contact, explain myself all over again so that they understand the current issue at hand, etc. I've also missed opportunity for rental review as a result. I've dealt with numerous good managers in the past, the latest is Darren Krause who is exceptionally good- very detailed, proactive & gives valuable & timely suggestions/ideas/views & he's also fast in response. It's really pleasant and productive to deal with Darren! But as I've also told him, I'm not sure if I'll be lucky to get to deal with him again the next time I communicate with Harcourts on any matters. As a client, I hardly contact and trouble my property manager, but whenever I do reach out, the matter at hand really needs looking into and follow up.
Harcourts Melbourne City
I was very happy with Harcourts' Melbourne. All the staff I dealt with across all stages of renting my property were great. It had been a number of years since I'd had a property in the rental market. I was out of touch with all the changes that had happened. They answered all my questions with patience and made some great suggestions. Additionally, they also realised a great rental outcome for me.
Harcourts Melbourne City
I am new to Melbourne. It’s glad to meet my agent in Harcourts. He responds to my inquiry quickly and provide assistant for me at no time. My move-in is smooth.
Harcourts Melbourne City
Best service and understanding
Harcourts Melbourne City
This is the first time I have worked with property managers to lease my apartment and I couldn’t have felt more looked after. From the initial meeting, Daniella was clear and great at communicating. She filled me with such confidence that Harcourts would do a phenomenal job that I didn’t bother to chat with any competitors. The team went above and beyond to prepare the apartment, paying attention to the smallest details to ensure the highest level of care. They kept me in the loop with constant updates and also made sure to motivate me on what I needed to do to get a tenant in quickly while still ensuring the property was in excellent condition. Considering how much time and care they put into their communications with me before leasing, it felt like they should definitely have compensated them for their services but instead the team did not ask for a fee until they apartment was guaranteed to be leased out. Incredible service. I am very grateful to have found this team and have full confidence leaving my property in their hands. Thank you Harcourts Melbourne City!
Harcourts Melbourne City
