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Our reviews

  4.9  
631 reviewsacross 35 different locations, showing 12.
Our qualities as told by our client reviews: detail-oriented, friendly, supportive, local expert, well-prepared, responsive, clear communication.
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Landlord review
Truly amazing
about 4 years ago
Truly amazing

I’ve been using Harcourts for about 18 months now and they’re amazing! Mikaele is the best property manager I could ask for. She keeps me up to date with everything happening with the property and securing tenants. She makes having a rental property so easy and it’s one less thing to think about.

Harcourts Melbourne City

Harcourts Melbourne City

  4.9   (240 reviews)
Landlord review
Great consistent service
about 4 years ago
Great consistent service

Mikaele has always been easy to deal with and proactively manages any potential issues, it’s always been a pleasure dealing with her.

Harcourts Melbourne City

Harcourts Melbourne City

  4.9   (240 reviews)
Landlord review
Great Agency
about 4 years ago
Great Agency

Very helpful, offer instant assistance, polite, efficient, good problem solving ability

Harcourts Melbourne City

Harcourts Melbourne City

  4.9   (240 reviews)
Tenant review
Exceptional service
about 4 years ago
Exceptional service

I have recently started renting an apartment in Melbourne through Mikaele Honsnell. Throughout the rental process Mikaele has been very supportive and gone out of her way to help ensure all our concerns were addressed in a prompt manner. She has been professional and transparent in her communications and welcoming in her dealings with my daughter who is a first time renter. The apartment was in an excellent condition when we moved in and Mikaele has since helped to facilitate the resolution of a number of small, initial requests which has helped make the move and rental process seamless. The Hartcourts rental systems are easy to use. I would readily recommend Mikaele and Harcourts to people I know based on our exceptional service experience.

Harcourts Melbourne City

Harcourts Melbourne City

  4.9   (240 reviews)
Landlord review
Rest assured with Harcourts Melbourne City
about 4 years ago
Rest assured with Harcourts Melbourne City

Just overall great service from Mikaele and the team at Harcourts Melbourne City. Great communication (calls/emails). Diligent inspections and reports of your property. Good advice on market movement/pricing/regulations. Manages all issues on your behave. In short, she just makes it super easy for the landlord.

Harcourts Melbourne City

Harcourts Melbourne City

  4.9   (240 reviews)
Landlord review
Consummate professional!
about 4 years ago
Consummate professional!

Mikaele Horsnell from Harcourts Melbourne City did such a great job with managing our first property we had no issues entrusting her to look after our second poperty. She is thorough, personable, great to work with and above all honest and forthright. Mikaele only needed one round of viewings to get our property leased to the right tenant and at the highest price point she had initially indicated - the property was literally listed and rented out within a week. Consummate professional and highly recommended!

Harcourts Melbourne City

Harcourts Melbourne City

  4.9   (240 reviews)
Landlord review
Positive Feedback
about 4 years ago
Positive Feedback

Mikaele has been outstanding. She keeps me up to date with what is happening with my rental properties. Sensible and very well informed in what the market is doing in Melbourne.

Harcourts Melbourne City

Harcourts Melbourne City

  4.9   (240 reviews)
Landlord review
Highly Professional
over 4 years ago
Highly Professional

I have received outstanding service from Harcourts Melbourne City. With the rental market subdued during the pandemic, Harcourts still managed to secure quality tenants. I cannot speak highly enough about the staff, in particular Mikaele Horsnell who really knows the market and does her job to the highest possible standard. Mikaele is very highly regarded by other landlords I have spoke to, as well as tenants who receive quality service and respect.

Harcourts Melbourne City

Harcourts Melbourne City

  4.9   (240 reviews)
Tenant review
Fast and efficient
over 4 years ago
Fast and efficient

No time wasting in the process of renting the property. Mikaele has been helpful and quick to respond even when she was on her annual leave. Hopefully will keep leasing the unit from her.

Harcourts Melbourne City

Harcourts Melbourne City

  4.9   (240 reviews)
Landlord review
What's needed for a remote landlord
over 4 years ago
What's needed for a remote landlord

Being in the most isolated place on Earth, it is good to know that our landlord needs are being managed on our behalf in Melbourne by the professional and proactive team at Harcourts Melbourne City. Their local knowledge has meant we had had little non-rental in the 3 years we have been dealing with them. They have been able to set appropriate expectations on rental ranges and quality of tenants. I'd like to single out Mikaele Horsnell for her particular attention to detail and high standards to ensure that our city apartment remains a desirable location for prospective tenants.

Harcourts Melbourne City

Harcourts Melbourne City

  4.9   (240 reviews)
Tenant review
Great Agency
over 4 years ago
Great Agency

The agent who helped me, Mikaele Horsnell was fantastic, and I had a very smooth experience. Definitely recommend

Harcourts Melbourne City

Harcourts Melbourne City

  4.9   (240 reviews)
Landlord review
Great Agency
over 4 years ago
Great Agency

I would like to thank Harcourts in particular the 2 girls who have looked after me in the rental dept Daniella & Mikaele. Your work has been outstanding and always very professional and knowledgeable. You have made my Investment easier to manage especially being in Sydney. I have nothing to worry about with you looking after it . Thank You Maggie

Harcourts Melbourne City

Harcourts Melbourne City

  4.9   (240 reviews)
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