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  4.9  
638 reviewsacross 35 different locations, showing 12.
Our qualities as told by our client reviews: detail-oriented, friendly, supportive, local expert, well-prepared, responsive, clear communication.
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Landlord review
Consummate professional!
over 4 years ago
Consummate professional!

Mikaele Horsnell from Harcourts Melbourne City did such a great job with managing our first property we had no issues entrusting her to look after our second poperty. She is thorough, personable, great to work with and above all honest and forthright. Mikaele only needed one round of viewings to get our property leased to the right tenant and at the highest price point she had initially indicated - the property was literally listed and rented out within a week. Consummate professional and highly recommended!

Harcourts Melbourne City

Harcourts Melbourne City

  4.9   (242 reviews)
Landlord review
Positive Feedback
over 4 years ago
Positive Feedback

Mikaele has been outstanding. She keeps me up to date with what is happening with my rental properties. Sensible and very well informed in what the market is doing in Melbourne.

Harcourts Melbourne City

Harcourts Melbourne City

  4.9   (242 reviews)
Landlord review
Highly Professional
over 4 years ago
Highly Professional

I have received outstanding service from Harcourts Melbourne City. With the rental market subdued during the pandemic, Harcourts still managed to secure quality tenants. I cannot speak highly enough about the staff, in particular Mikaele Horsnell who really knows the market and does her job to the highest possible standard. Mikaele is very highly regarded by other landlords I have spoke to, as well as tenants who receive quality service and respect.

Harcourts Melbourne City

Harcourts Melbourne City

  4.9   (242 reviews)
Tenant review
Fast and efficient
over 4 years ago
Fast and efficient

No time wasting in the process of renting the property. Mikaele has been helpful and quick to respond even when she was on her annual leave. Hopefully will keep leasing the unit from her.

Harcourts Melbourne City

Harcourts Melbourne City

  4.9   (242 reviews)
Landlord review
What's needed for a remote landlord
over 4 years ago
What's needed for a remote landlord

Being in the most isolated place on Earth, it is good to know that our landlord needs are being managed on our behalf in Melbourne by the professional and proactive team at Harcourts Melbourne City. Their local knowledge has meant we had had little non-rental in the 3 years we have been dealing with them. They have been able to set appropriate expectations on rental ranges and quality of tenants. I'd like to single out Mikaele Horsnell for her particular attention to detail and high standards to ensure that our city apartment remains a desirable location for prospective tenants.

Harcourts Melbourne City

Harcourts Melbourne City

  4.9   (242 reviews)
Tenant review
Great Agency
over 4 years ago
Great Agency

The agent who helped me, Mikaele Horsnell was fantastic, and I had a very smooth experience. Definitely recommend

Harcourts Melbourne City

Harcourts Melbourne City

  4.9   (242 reviews)
Landlord review
Great Agency
over 4 years ago
Great Agency

I would like to thank Harcourts in particular the 2 girls who have looked after me in the rental dept Daniella & Mikaele. Your work has been outstanding and always very professional and knowledgeable. You have made my Investment easier to manage especially being in Sydney. I have nothing to worry about with you looking after it . Thank You Maggie

Harcourts Melbourne City

Harcourts Melbourne City

  4.9   (242 reviews)
Landlord review
Positive experience
over 4 years ago
Positive experience

Very happy with our ongoing service from Harcourts melbourne city property mangement team. Mikaele has great attention to detail and has been a pleasure to deal with.

Harcourts Melbourne City

Harcourts Melbourne City

  4.9   (242 reviews)
Landlord review
Very professional service
over 4 years ago
Very professional service

The agents at Harcourts Melbourne City have been excellent. Diligent, client-focussed, professional and knowledgeable about the market - both with respect to renting and selling in the Melbourne CBD. I have highly valued their advice and service.

Harcourts Melbourne City

Harcourts Melbourne City

  4.9   (242 reviews)
Tenant review
Agent Review
over 4 years ago
Agent Review

Mikaele Horsnell at Harcourts has been an excellent support for me from the first contact. This was my first time finding an apartment to rent and I started by sourcing on the internet and then sending my expression of interest to the various agents. Mikaele was the only agent that took the time to actually ring me to discuss the property and then patiently led me all the way to the finalisation of renting this apartment. There is no doubt that Mikaele is the prime reason I made my final decision.

Harcourts Melbourne City

Harcourts Melbourne City

  4.9   (242 reviews)
Landlord review
Happy to recommend Harcourts Melbourne City
over 4 years ago
Happy to recommend Harcourts Melbourne City

Our city properties are managed by Mikaele Horsnell. She is professional and knowledgeable. She responds to enquiries promptly and I am happy to trust her to manage our properties. I would happily recommend Harcourts Melbourne City to care for your investment property.

Harcourts Melbourne City

Harcourts Melbourne City

  4.9   (242 reviews)
Landlord review
Excellent experience during Melbourne lockdown
over 4 years ago
Excellent experience during Melbourne lockdown

I’ve had a great experience with Harcourts Melbourne City in renting my inner city apartment, during the difficult Melbourne lockdown period. I’ve found the agents I’ve dealt with to be solution oriented, responsive and proactive. I’m currently dealing with Mikaele who has been professional and effective throughout the process.

Harcourts Melbourne City

Harcourts Melbourne City

  4.9   (242 reviews)
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