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Our reviews

  5  
311 reviewsacross 47 different locations, showing 12.
Our qualities as told by our client reviews: well-prepared, reliable, supportive, friendly, responsive, local expert, clear communication.
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Seller review
Very helpful in preparing /marketing our house for sale and helping us dispose of unwanted items.
6 months ago
Very helpful in preparing /marketing our house for sale and helping us dispose of unwanted items.

We connected with Michelle when we first purchased the house 5 years ago. We re-engaged for our sale and she didn't disappoint. Helpful to obtain local tradesmen to repair issues and also assist us with disposal of furnishings the tenants had left behind. Nothing was too much trouble and saved us flying 2000km to action the sale. Always responsive and accommodating. Very pleased

Michele Adams

Michele Adams

  4.9   (104 reviews)
Buyer review
Couldn’t Have Asked for a Better First Home Experience
6 months ago
Couldn’t Have Asked for a Better First Home Experience

I recently purchased my first home in West End, and I couldn’t have asked for a better real estate agent than Patrice Dunne. Patrice was absolutely amazing throughout the entire process. To make things even more challenging, I was overseas on holidays in Fiji while the purchase was happening — but she made everything feel seamless and stress-free. Her communication style was outstanding. She kept me informed at every stage, explained things clearly, and was always available to answer questions. Even from overseas, I felt confident and completely across what was happening. Her market knowledge of West End was exceptional. She provided great insight into the area, pricing, and the buying process, which really helped me make informed decisions as a first-home buyer. Patrice also demonstrated strong negotiation skills, ensuring I secured the property at a fair price and on favourable terms. I genuinely felt she was advocating for me the entire time. Above all, her professionalism stood out. She was organised, proactive, and supportive from start to finish. Buying your first home can be overwhelming, but Patrice made it an exciting and positive experience. I can’t recommend Patrice highly enough to anyone looking to buy or sell in West End. Thank you for helping me secure my first home!

Patrice Dunne

Patrice Dunne

  5   (9 reviews)
Seller review
Streamlined process
6 months ago
Streamlined process

Donna was very helpful with the sale of my property. Took all the guesswork out of the process and kept me informed every step of the way. Highly recommend Donna.

Donna Glass

Donna Glass

  4.9   (81 reviews)
Seller review
Outstanding Service & Result
7 months ago
Outstanding Service & Result

The process was made easy and handled seamlessly from Donna. I was well-informed the entire time, and the final sale price exceeded my expectations. A smooth experience with a great outcome, and her market knowledge is very strong. If you're looking to sell, I couldn't recommend Donna enough and I look forward to working with her again.

Donna Glass

Donna Glass

  4.9   (81 reviews)
Buyer review
Professional at all times with great knowledge of the market
7 months ago
Professional at all times with great knowledge of the market

Patrice is very professional and communicated with us throughout the whole process. Buying a house is always stressful but with Patrice we found the whole process was very smooth, her knowledge of the market was amazing, she worked to find a house that was exactly what we were looking for, plus her skills were evident when negotiating on a fair price for both parties. Patrice went above and beyond for us, making sure the lawns were mowed and house cleaned professionally before we took ownership. I would not hesitate to recommend Patrice to anyone who is looking at selling or buying - she was amazing and the bottle of champagne was greatly appreciated - thumbs up.

Patrice Dunne

Patrice Dunne

  5   (9 reviews)
Seller review
Friendly Professional
7 months ago
Friendly Professional

Patrice was just amazing. She was friendly and professional and her guidance and communication was definitely beyond expectation. Would have no hesitation in recommending Patrice.

Patrice Dunne

Patrice Dunne

  5   (9 reviews)
Buyer review
Amazing experience, top notch treatment
7 months ago
Amazing experience, top notch treatment

Prompt responses to our queries even after hours of her work, so patient and easy to deal with unlike other agents who don’t reply for a long period of time. Negotiation was fair, she didn’t leave us hanging like other agents. Great market knowledge, professional and sincere, always there to assist, offered suggestions, guidance and reassurance in the whole process from buying to signing up the property for rent. She was so helpful, easy to talk to, always made time for us. Overall, it was a very pleasant and smooth experience. Highly recommended!

Patrice Dunne

Patrice Dunne

  5   (9 reviews)
Buyer review
	Grateful for Outstanding Service and Holiday Timing
8 months ago
Grateful for Outstanding Service and Holiday Timing

We had a wonderful experience with Donna. They went above and beyond to make it possible for us to be in the property before Christmas, which meant so much to our family. Her communication, professionalism, and genuine care throughout the process made everything smooth and stress-free. We would highly recommend them to anyone looking for a dedicated and trustworthy agent.

Donna Glass

Donna Glass

  4.9   (81 reviews)
Seller review
Absolutely amazing to deal with💕
8 months ago
Absolutely amazing to deal with💕

Donna is so honest and so helpful made selling my house so hassle free from all the support she gave me. Thank you so much Donna for everything you are amazing 💕

Donna Glass

Donna Glass

  4.9   (81 reviews)
Seller review
A true professional
9 months ago
A true professional

Donna just can't do enough for you, nothing's a problem. Thankyou Donna for making our sale an easy procedure, your knowledge and expertise made us feel very confident that we had chosen the right agent. Your prompt replies to any queries and advice was greatly appreciated, you are a very easy lady to work with.

Donna Glass

Donna Glass

  4.9   (81 reviews)
Buyer review
Donna Glass Sets the Gold Standard in Real Estate – Fast, Communicative, and Truly Exceptional!
9 months ago
Donna Glass Sets the Gold Standard in Real Estate – Fast, Communicative, and Truly Exceptional!

Donna was the seller’s agent for the property we purchased, and she couldn’t have been kinder throughout the entire process. From start to finish, Donna demonstrated exceptional professionalism while maintaining clear boundaries and working in the best interest of the seller. At the same time, she showed genuine empathy and understanding toward us as buyers, which made what can often be a stressful experience feel so much easier. One of Donna’s standout qualities is her responsiveness—she is incredibly fast and proactive. Every question we had was answered promptly, and she kept us informed at every stage of the process. Her communication was clear, consistent, and reassuring, which gave us confidence and peace of mind. On multiple occasions, Donna went above and beyond to ensure everything progressed smoothly. These qualities—kindness, empathy, speed, and outstanding communication—are hard enough to find in a seller’s agent, let alone someone dealing with buyers. Her warmth, efficiency, and genuine care are qualities that are sadly rare in real estate. Donna is an absolute superstar, and Helen Munro Real Estate is incredibly fortunate to have her on their team. If you see Donna’s name on a property, you can be confident you’re in excellent hands.

Donna Glass

Donna Glass

  4.9   (81 reviews)
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