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Our reviews

  4.9  
475 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: well-prepared, reliable, supportive, friendly, responsive, local expert, clear communication.
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Seller review
A true professional
5 months ago
A true professional

Donna just can't do enough for you, nothing's a problem. Thankyou Donna for making our sale an easy procedure, your knowledge and expertise made us feel very confident that we had chosen the right agent. Your prompt replies to any queries and advice was greatly appreciated, you are a very easy lady to work with.

Donna Glass

Donna Glass

  4.9   (78 reviews)
Buyer review
Donna Glass Sets the Gold Standard in Real Estate – Fast, Communicative, and Truly Exceptional!
5 months ago
Donna Glass Sets the Gold Standard in Real Estate – Fast, Communicative, and Truly Exceptional!

Donna was the seller’s agent for the property we purchased, and she couldn’t have been kinder throughout the entire process. From start to finish, Donna demonstrated exceptional professionalism while maintaining clear boundaries and working in the best interest of the seller. At the same time, she showed genuine empathy and understanding toward us as buyers, which made what can often be a stressful experience feel so much easier. One of Donna’s standout qualities is her responsiveness—she is incredibly fast and proactive. Every question we had was answered promptly, and she kept us informed at every stage of the process. Her communication was clear, consistent, and reassuring, which gave us confidence and peace of mind. On multiple occasions, Donna went above and beyond to ensure everything progressed smoothly. These qualities—kindness, empathy, speed, and outstanding communication—are hard enough to find in a seller’s agent, let alone someone dealing with buyers. Her warmth, efficiency, and genuine care are qualities that are sadly rare in real estate. Donna is an absolute superstar, and Helen Munro Real Estate is incredibly fortunate to have her on their team. If you see Donna’s name on a property, you can be confident you’re in excellent hands.

Donna Glass

Donna Glass

  4.9   (78 reviews)
Seller review
Took care over everything
5 months ago
Took care over everything

Made life easy. Sorted everything from the renovations to the sale.

Michele Adams

Michele Adams

  4.9   (103 reviews)
Seller review
Highly recommend!
5 months ago
Highly recommend!

Michelle recently worked with me to sell my parent's home. She was very knowledgeable about the market and other sales in the area of a similar nature providing documentation of her research for me to peruse. She kept me informed at all times of scheduled open house times, attendees and their feedback, market trends, all sorts of things. She was most professional in every way and we had a very successful outcome. I can highly recommend Michelle and if I were to purchase or sell another property, I would definitely contact Michelle to take care of it for me.

Michele Adams

Michele Adams

  4.9   (103 reviews)
Buyer review
Outstanding Agent You Can Truly Rely On.
5 months ago
Outstanding Agent You Can Truly Rely On.

I can’t recommend Margaret Hill highly enough. Over the past few years, Margaret has provided exceptional support across multiple properties, always acting with professionalism, honesty, and genuine care. She is incredibly responsive, knowledgeable, and proactive, consistently providing clear and considered advice. Her experience, attention to detail, and strong communication skills have been invaluable, particularly when guiding me through some significant decisions over the years. I’m very grateful for all the support and guidance Margaret has provided, and I would not hesitate to recommend her to anyone looking for a trustworthy and highly capable real estate agent.

Margaret Hill

Margaret Hill

  4.9   (171 reviews)
Seller review
 Very knowledgeable
5 months ago
Very knowledgeable

Michele’s wealth of knowledge of the local area and long term experience in the industry was the main reason I chose her to sell my house. Nothing was ever a problem and she was always available to assist and answer any questions thank you Michele.

Michele Adams

Michele Adams

  4.9   (103 reviews)
Buyer review
Great Agent
5 months ago
Great Agent

Donna was amazing help throughout the whole process and was very kind.

Donna Glass

Donna Glass

  4.9   (78 reviews)
Seller review
Very professional and kept us informed at every stage of the sale
5 months ago
Very professional and kept us informed at every stage of the sale

The sale was a little complicated in as much as the seller was a family trust and the trustees worked shift work and were located in different towns. However we were kept informed at every single stage, with clear, timely communication that made a potentially stressful process quite easy. In addition the sales price that was achieved was in excess of our expectations.

Donna Glass

Donna Glass

  4.9   (78 reviews)
Buyer review
Above and beyond
6 months ago
Above and beyond

We couldn’t have had a more positive experience buying through Kym. She went above and beyond, communicating every step of the way and being so generous with her time. She made the whole process really easy and offered support whenever we needed it.

Kym Wilson

Kym Wilson

  5   (54 reviews)
Seller review
Great advice on presentation led to great price and quick sale. And so responsive.
6 months ago
Great advice on presentation led to great price and quick sale. And so responsive.

Kym was simply fantastic. She rode me hard on presentation and attention to detail to achieve a great outcome. She returned calls at night and on weekends; she is the most attentive hardworking agent I've ever dealt with. I understand this was her first sale on Magnetic Island and as she lives there, she was always available for buyer inspections. I suspect that this will be the first of many sales for Kym on the island.

Kym Wilson

Kym Wilson

  5   (54 reviews)
Buyer review
Great Customer Service
6 months ago
Great Customer Service

Kim was fantastic to deal with from the moment we walked through the open home to the moment we were handed our keys. Constant clear communication throughout the process made it a great hassle free experience!

Kym Wilson

Kym Wilson

  5   (54 reviews)
Seller review
Michele displayed exceptional professionalism, communication and very good market knowledge.
6 months ago
Michele displayed exceptional professionalism, communication and very good market knowledge.

We were incredibly impressed by Michele’s exceptional market knowledge throughout the home-buying process. Her deep understanding of market trends and the real estate industry helped us make informed decisions at every stage. During the process we truly felt we had the best realtor guiding us through. Michele was incredibly communicative. She promptly answered calls and emails, keeping us informed about every development. Her ability to clearly explain complex contract details was invaluable. Michele took the time to understand our needs and preferences, making us feel like more than just prospective buyers. Her personalised approach and commitment to our best interests ensured we found the perfect home. We couldn’t have asked for a better experience! Michele truly cared about our situation. Her agent’s customer service was unmatched. If you’re looking for a good realtor, look no further—this is the agent for you! The entire team at Helen Munro property worked diligently to ensure a quick and effective buying experience. From handling paperwork, everything was streamlined. Michele's professionalism was consistent. She was always on time for appointments and provided reliable advice. Her reliability was crucial during the closing stages, ensuring a smooth final transaction. Michele demonstrated excellent problem-solving skills when an issue arose with our home inspection. She quickly negotiated with the sellers to have the necessary repairs made before purchase.

Michele Adams

Michele Adams

  4.9   (103 reviews)
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