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Our reviews

  5  
307 reviewsacross 47 different locations, showing 12.
Our qualities as told by our client reviews: well-prepared, reliable, supportive, friendly, responsive, local expert, clear communication.
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Seller review
Sale of Unit
about 1 year ago
Sale of Unit

We found Michele Adams to be very professional from beginning to end with the sale of our property. She kept us updated at all times with prospective buyers, viewings and offers. Her knowledge of the industry is outstanding. We would highly recommend Michele to our friends and family.

Michele Adams

Michele Adams

  4.9   (104 reviews)
Buyer review
Exceptional communication at all stages of purchase
about 1 year ago
Exceptional communication at all stages of purchase

Donna was highly professional at all times and was able to answer all questions. Donna kept me up to date, not just via email or text, but her first preference was via phone and this was both personable and timely throughout the contract/purchase period. She met me at the property several times, very flexible snd willing to purchase the buyer. Donna was warm, genuine and honest, my experience with Donna was excellent and I highly recommend her business and service.

Donna Glass

Donna Glass

  4.9   (79 reviews)
Seller review
Donna was very easy to deal with, her knowledge and communication was excellent.
about 1 year ago
Donna was very easy to deal with, her knowledge and communication was excellent.

Donna was selected as our agent to sell the unit due to having prior experience dealing with her. We appreciated Donna's knowledge advising on what minor works and repairs that could to be done to enhance the visual appearance of the unit prior to advertising. I would highly recommend Donna to anyone wishing to sell.

Donna Glass

Donna Glass

  4.9   (79 reviews)
Seller review
Excellent knowledge of the current market.
about 1 year ago
Excellent knowledge of the current market.

A recent family loss meant that we had to sell the family home. Right from first meeting Donna was professional and answered all of our questions honestly and with respect. Donna's knowledge of the current market in Townsville helped us to set a realistic price, above our expectations, and sell the property at the first showing. We returned interstate knowing that Donna had it all in hand and her communication kept us informed every step of the way. I would highly recommend Donna to anybody.

Donna Glass

Donna Glass

  4.9   (79 reviews)
Seller review
A successful agent who achieves high for you
about 1 year ago
A successful agent who achieves high for you

Kym Wilson achieved the best result for the sale of our house. She was able to get exactly what we were wanting to walk away with and did all this off market. We thank her for her professionalism and prompt contact during the presale and aftersale period. We are delighted to give her positive praise 👏 for the work she did for us and also would like to add we have been most impressed with the whole Helen Munro Townsville team in sales and rentals. If you want people who know the property game inside out and deliver on promises go no further than this Real Estate company....thanks Kym we appreciate you.

Kym Wilson

Kym Wilson

  5   (54 reviews)
Buyer review
Smooth Process
about 1 year ago
Smooth Process

We recently purchased our home in Wulguru, and we are so grateful for Donna's expertise and guidance. From our initial inquiry to the closing, she was incredibly responsive, always available to answer our questions, and provided us with valuable insights into the local market. Donna's professionalism and attention to detail made the entire process stress-free. We highly recommend her to anyone looking for a reliable and knowledgeable agent in Townsville.

Donna Glass

Donna Glass

  4.9   (79 reviews)
Seller review
Excellent Sales Agent
about 1 year ago
Excellent Sales Agent

Michele is a very experienced and knowledgeable Sales person. She was extremely professional and friendly in all my dealings with her. She made the whole process of selling my home very easy and I felt very comfortable in putting my house in her very capable hands. I have no hesitation in recommending her to anyone who needs a professional and experienced Sales agent.

Michele Adams

Michele Adams

  4.9   (104 reviews)
Buyer review
Was so smooth right through the open house to the finish.
about 1 year ago
Was so smooth right through the open house to the finish.

Donna was a pleasure to work with to purchase my very own Townhouse. Right from the start she made me feel like I was home. She answered any questions, explained what was getting done. Everything went smoothly so much I even got into my place early. Thanks Donna.

Donna Glass

Donna Glass

  4.9   (79 reviews)
Seller review
Dedication, Enthusiasm and Truth - always WINS!
about 1 year ago
Dedication, Enthusiasm and Truth - always WINS!

I’ve worked with Helen Munro Real Estate as a client for something like 20 years. I owned 2 units in Townsville and my son 1 unit. Being an owner over all this time has been a tough time, what with more government restrictions on landlords, tough economic conditions, and above all now in Townsville, youth crime at an all time high. In this climate I made the decision to sell my investments in Townsville. In writing this review, it’s not just Kym, it’s a total team, at HMRE but Kym typifies the whole team work ethic. Leading up to the sale of my two units, I lost 3 different tenants due to 2 other units having tenants that caused a lot of damage to the complex and living conditions were not good. I also lost two sales, directly also attributed to these 2 other unit tenants. Throughout all this Kym kept me in constant updates with such a positive attitude that she would find other buyers once we sorted the building problems out. Once the problems were sorted, Kym again kept her word and found two other buyers. Again, through longer than settlements with delays she kept me fully informed, followed up various documentation that was required to help her buyers, and just had such a positive attitude with these sales. To cap it all off, I called her on a Saturday over a document. She answered her phone promptly and we discussed the issue. Normal you may be thinking - well Kym was on a holiday in Tokyo, Japan on a busy street!! That in itself typifies this lady’s dedication to her client, her determination to ensure I was happy and was kept informed. This lady, as I stated before, typifies the complete team at Helen Munro. Thank you Kym and thank you to all the team for 20 years of professionalism in the real estate industry. Cheers, Tony

Kym Wilson

Kym Wilson

  5   (54 reviews)
Seller review
Easily the best i hsve dealt eith
over 1 year ago
Easily the best i hsve dealt eith

Tell me how a valuation by Herron Todd is $130,000.The top agent in Townsville says it will sell for $165,000 and I ended up with Michelle at the helm getting $217000. Complete professionalism ,patien, ethical marketing it in comparison in price to Qld not lower expectations of T'ville. She even backed with her own money

Michele Adams

Michele Adams

  4.9   (104 reviews)
Seller review
We instantly connected ..
over 1 year ago
We instantly connected ..

Donna did not recommend unrealistic outcomes Donna's knowledge of the market was compressive and very informative Provided us with full disclosure of information to make solid decision regarding all sale offers

Donna Glass

Donna Glass

  4.9   (79 reviews)
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