Our profile

Our reviews

  4.9  
475 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: well-prepared, reliable, supportive, friendly, responsive, local expert, clear communication.
Was this helpful?
Buyer review
Smooth Process
about 1 year ago
Smooth Process

We recently purchased our home in Wulguru, and we are so grateful for Donna's expertise and guidance. From our initial inquiry to the closing, she was incredibly responsive, always available to answer our questions, and provided us with valuable insights into the local market. Donna's professionalism and attention to detail made the entire process stress-free. We highly recommend her to anyone looking for a reliable and knowledgeable agent in Townsville.

Donna Glass

Donna Glass

  4.9   (78 reviews)
Seller review
Excellent Sales Agent
about 1 year ago
Excellent Sales Agent

Michele is a very experienced and knowledgeable Sales person. She was extremely professional and friendly in all my dealings with her. She made the whole process of selling my home very easy and I felt very comfortable in putting my house in her very capable hands. I have no hesitation in recommending her to anyone who needs a professional and experienced Sales agent.

Michele Adams

Michele Adams

  4.9   (103 reviews)
Seller review
Excellent service and sales support
about 1 year ago
Excellent service and sales support

Margaret has been a fabulous representative for sales in Townsville. Diligent, highly communicative, engaged and courteous. Stilrongly recommend to anyone considering selling in the region.

Margaret Hill

Margaret Hill

  4.9   (171 reviews)
Buyer review
Was so smooth right through the open house to the finish.
about 1 year ago
Was so smooth right through the open house to the finish.

Donna was a pleasure to work with to purchase my very own Townhouse. Right from the start she made me feel like I was home. She answered any questions, explained what was getting done. Everything went smoothly so much I even got into my place early. Thanks Donna.

Donna Glass

Donna Glass

  4.9   (78 reviews)
Seller review
Dedication, Enthusiasm and Truth - always WINS!
about 1 year ago
Dedication, Enthusiasm and Truth - always WINS!

I’ve worked with Helen Munro Real Estate as a client for something like 20 years. I owned 2 units in Townsville and my son 1 unit. Being an owner over all this time has been a tough time, what with more government restrictions on landlords, tough economic conditions, and above all now in Townsville, youth crime at an all time high. In this climate I made the decision to sell my investments in Townsville. In writing this review, it’s not just Kym, it’s a total team, at HMRE but Kym typifies the whole team work ethic. Leading up to the sale of my two units, I lost 3 different tenants due to 2 other units having tenants that caused a lot of damage to the complex and living conditions were not good. I also lost two sales, directly also attributed to these 2 other unit tenants. Throughout all this Kym kept me in constant updates with such a positive attitude that she would find other buyers once we sorted the building problems out. Once the problems were sorted, Kym again kept her word and found two other buyers. Again, through longer than settlements with delays she kept me fully informed, followed up various documentation that was required to help her buyers, and just had such a positive attitude with these sales. To cap it all off, I called her on a Saturday over a document. She answered her phone promptly and we discussed the issue. Normal you may be thinking - well Kym was on a holiday in Tokyo, Japan on a busy street!! That in itself typifies this lady’s dedication to her client, her determination to ensure I was happy and was kept informed. This lady, as I stated before, typifies the complete team at Helen Munro. Thank you Kym and thank you to all the team for 20 years of professionalism in the real estate industry. Cheers, Tony

Kym Wilson

Kym Wilson

  5   (54 reviews)
Seller review
Easily the best i hsve dealt eith
about 1 year ago
Easily the best i hsve dealt eith

Tell me how a valuation by Herron Todd is $130,000.The top agent in Townsville says it will sell for $165,000 and I ended up with Michelle at the helm getting $217000. Complete professionalism ,patien, ethical marketing it in comparison in price to Qld not lower expectations of T'ville. She even backed with her own money

Michele Adams

Michele Adams

  4.9   (103 reviews)
Buyer review
The best realtor in Townsville
about 1 year ago
The best realtor in Townsville

Margaret is the best real estate agent in Townsville. She made the whole process so seamless and was incredibly attentive, supportive, and always one step ahead. She truly went above and beyond to make it happen for us—we called her the our fairy real estate agent for a reason! Couldn’t recommend her more.

Margaret Hill

Margaret Hill

  4.9   (171 reviews)
Seller review
We instantly connected ..
about 1 year ago
We instantly connected ..

Donna did not recommend unrealistic outcomes Donna's knowledge of the market was compressive and very informative Provided us with full disclosure of information to make solid decision regarding all sale offers

Donna Glass

Donna Glass

  4.9   (78 reviews)
Buyer review
Amazing, competent, friendly and supportive
over 1 year ago
Amazing, competent, friendly and supportive

Margaret is by far the best real estate agent I have worked with when purchasing a property. She was always incredibly responsive, supportive and had our back every step of the way. Can not thank her enough.

Margaret Hill

Margaret Hill

  4.9   (171 reviews)
Buyer review
Purchase of house
over 1 year ago
Purchase of house

Kym was extremely professional and very informative with the purchase of the house

Kym Wilson

Kym Wilson

  5   (54 reviews)
Buyer review
Would definitely recommend Kym as your next real estate agent
over 1 year ago
Would definitely recommend Kym as your next real estate agent

Kym made buying our first home a very easy and enjoyable experience. She was efficient with her communication and helped step us through the process of purchasing a house. Kym was welcoming, friendly and very personable and was happy to accommodate our needs.

Kym Wilson

Kym Wilson

  5   (54 reviews)
85 - 96 of 475
© 2026 RateMyAgent