Our profile

Our reviews

  5  
819 reviewsacross 36 different locations, showing 12.
Our qualities as told by our client reviews: reliable, responsive, friendly, supportive, honest, clear communication, local expert.
Was this helpful?
Seller review
Agent Delivered
over 1 year ago
Agent Delivered

I'd highly recommend James & Impact Realty. After meeting several agents, we chose James for his methodical approach to applying a price range. This approach resonated with us and given it was fact based aligned to our property meant we didn't go to market overpriced. James was professional and responsive during the sales campaign, provided regular feedback and we achieved the target price. James delivered exactly what he said he'd do when we agreed to proceed with him.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Delighted with the Result
over 1 year ago
Delighted with the Result

We are delighted with the result Callum and his team achieved for the sale of our Home. Callum's professionalism, experience and communication made the process easy and stress free. I wouldn't hesitate in recommending Callum to anyone looking to sell.

Callum MacPherson

Callum MacPherson

  4.9   (537 reviews)
Buyer review
Agent Made Everything Easy & Comfortable
over 1 year ago
Agent Made Everything Easy & Comfortable

We were delighted to buy our new home from James. Thank you James for making everything so easy and comfortable. Your ‘down to earth’ manner, approachability and integrity shines through. We would highly recommend.

James Merchan

James Merchan

  5   (386 reviews)
Buyer review
Great Knowledge & Easy to Deal With
over 1 year ago
Great Knowledge & Easy to Deal With

Callum has a great knowledge of the local market, very easy to deal with and very good communication.

Callum MacPherson

Callum MacPherson

  4.9   (537 reviews)
Seller review
Agent Didn't Disappoint!
over 1 year ago
Agent Didn't Disappoint!

From the start we asked James to market our property in today’s market and a figure he was confident he could obtain for us. He didn’t disappoint!! We realise that today's market is challenging and somewhat unsteady but James came through with what he said to us so no complaints here. Would I use Impact Realty again or recommend them? Absolutely!! Thanks James, to you and your team for helping us move on to the next chapter of our lives.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Highly Recommended!
over 1 year ago
Highly Recommended!

James and the whole team kept me informed at all times what was happening with my property and the market overall. Always responded quickly when I asked a question whether it was by email or by phone. Highly recommend.

James Merchan

James Merchan

  5   (386 reviews)
Buyer review
Great team of professionals
over 1 year ago
Great team of professionals

The team at Impact made the negotiation process smooth and easy. The property description was succinct and accurate. The team at Impact and especially Alexi have been very helpful and efficient post contract signing.

James Merchan

James Merchan

  5   (386 reviews)
Buyer review
Great Experience
over 1 year ago
Great Experience

We’ve had a great experience with Callum and the team at Impact Realty. We’ve visited a few properties via Callum and he always stood out in terms of welcoming us and answering all sorts of questions. The team guided us step by step through the settlement process which made us feel supported.

Callum MacPherson

Callum MacPherson

  4.9   (537 reviews)
Seller review
Very Professional & Knowledgeable
over 1 year ago
Very Professional & Knowledgeable

Very professional and knowledgeable. Would highly recommend Callum!

Callum MacPherson

Callum MacPherson

  4.9   (537 reviews)
Seller review
Highly Recommended & Professional Agent
over 1 year ago
Highly Recommended & Professional Agent

James is the total professional, he understood our house, the area and the suburb we were in. He is backed by an attentive team (special mention to Alexi) and is well supported by John. We were very impressed right from the start when a team of people arrived to photograph, draw and describe our house which ultimately led to its sale. James was confident of a sale without going overboard, he kept us informed at each step which led us to trust him with the conduct of the sale. Highly recommended.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Fantastic Agent!
over 1 year ago
Fantastic Agent!

Fantastic agent, easy to deal with and great knowledge of the market.

Callum MacPherson

Callum MacPherson

  4.9   (537 reviews)
Buyer review
Great Negotiator!
over 1 year ago
Great Negotiator!

Callum was a great negotiator and listened and acted upon our instructions

Callum MacPherson

Callum MacPherson

  4.9   (537 reviews)
121 - 132 of 819
Impact Realty Group Mount Eliza | Frankston
Contact Impact Realty Group Mount Eliza | Frankston
What information would you like?
© 2026 RateMyAgent