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Our reviews

  5  
604 reviewsacross 34 different locations, showing 12.
Our qualities as told by our client reviews: reliable, responsive, friendly, supportive, honest, clear communication, local expert.
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Buyer review
Brilliant Agent to Deal With
over 2 years ago
Brilliant Agent to Deal With

James was an absolutely brilliant agent to deal with. I’ve never bought a place with less stress. From the time we met James to the time we bought, everything was a perfect 10/10. Explained the whole process thoroughly, returned queries promptly, kept us updated and in the loop of any progress. It’s an absolute pleasure to deal with an experienced professional person. I’d be very happy to refer James to any of our friends or anyone else, who is looking for a good trustworthy agent.

James Merchan

James Merchan

  4.9   (387 reviews)
Seller review
Agent Is Expert In His Field
over 2 years ago
Agent Is Expert In His Field

James is a subject matter expert in his field. He undertakes detailed research, openly shares his knowledge, expertise and professionalism being everything you want and need in a real estate agent. James went over and beyond to ensure we maintained top value of our property and we are extremely happy with the outcome. If I was selling/buying again in the future, I would only consider James for these services.

James Merchan

James Merchan

  4.9   (387 reviews)
Seller review
Very Happy with the Service
over 2 years ago
Very Happy with the Service

James managed to sell our home after only a couple of weeks on the market despite very challenging circumstances. We were very happy with the service and would highly recommended him to anyone looking to sell their property.

James Merchan

James Merchan

  4.9   (387 reviews)
Seller review
Up Front and Honest Agent
over 2 years ago
Up Front and Honest Agent

Adam was bang on in the price guide to be expected from the sale. He was up front and honest and full of great suggestions. He communicated so well with myself and my sister. Highly recommend

Adam Hanley

Adam Hanley

  4.9   (134 reviews)
Seller review
Agent was Great!
over 2 years ago
Agent was Great!

Adam was great - from the outset he was easy to talk to, reactive, reachable, and happy to assist until the house gets sold. Would recommend Adam to any other sellers looking to get a good result.

Adam Hanley

Adam Hanley

  4.9   (134 reviews)
Buyer review
Professional and Down-to-Earth Agent
over 2 years ago
Professional and Down-to-Earth Agent

Adam was a great help throughout the buying process for our first property. Professional and a great down-to-earth attitude; Adam worked quickly and efficiently to get a deal done between buyer and vendor that suited both parties.

Adam Hanley

Adam Hanley

  4.9   (134 reviews)
Buyer review
Agent Easy to Work With
over 2 years ago
Agent Easy to Work With

Adam was extremely easy to work with, he was responsive and ensured all parties were communicated with in a timely manner.

Adam Hanley

Adam Hanley

  4.9   (134 reviews)
Buyer review
Friendly, Responsive and Clear Communication
over 2 years ago
Friendly, Responsive and Clear Communication

I recently worked with John when I purchased a property. John was lovely to work with, he is friendly, responsive and clearly communicated with me throughout the process.

John Merchan

John Merchan

  4.7   (30 reviews)
Seller review
Highest Recommendation
over 2 years ago
Highest Recommendation

John Merchan and his colleagues have delivered a very professional service to me in the process of sale of my property. John’s advice regarding current valuation, marketing and costs have been spot on. That my property has sold “off market” is a bonus for me and testament to John’s knowledge of the area and his down-to-earth interaction with all concerned. I’ve no hesitation in giving my highest recommendation.

John Merchan

John Merchan

  4.7   (30 reviews)
Seller review
Would absolutely use Adam again!
over 2 years ago
Would absolutely use Adam again!

Adam was great throughout the whole process, walking us through each step as first time sellers. He was honest about realistic price of the property and potential timelines. Would absolutely use Adam again!

Adam Hanley

Adam Hanley

  4.9   (134 reviews)
Buyer review
Agent Was a Pleasure to Deal With From Start to Finish
over 2 years ago
Agent Was a Pleasure to Deal With From Start to Finish

Adam was an absolute pleasure to deal with from start to finish of our home buying journey. Being first home buyers, we didn't really know what we were doing. Adam made the whole process easy and smooth for us. He was always honest and upfront about everything, happily offered guidance and advice when we needed it, and always followed through on his promises. We couldn't have asked for a better sales agent for our first purchase, thanks Adam & the team at Impact Realty!

Adam Hanley

Adam Hanley

  4.9   (134 reviews)
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Impact Realty Group Mount Eliza | Frankston
Contact Impact Realty Group Mount Eliza | Frankston
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