Callum was great right from our first meeting. He made suggestions on how to run the campaign, listened to how I wanted to run it, he was never pushy. Callum doesn’t come across as the “typical, pushy agent “, he’s a very calm, quietly spoken person. Irina, Callum’s assistant is also a great person to deal with. I’d highly recommend them both.
Callum MacPherson
Both Callum & Irina were friendly, professional and extremely helpful in making my purchase very easy. I was able to view the property easily as my settlement was 30 days and I was organising tradies to quote for work I was having done, as soon as settlement was complete. I highly recommend these agents for either sales or to purchase from. I can't thank them enough. Great work team!
Callum MacPherson
Callum was very collaborative & supportive to complete the sale for us. Our buy intentions were taken seriously & the positiveness from Callum to get the sale for us was so tremendous. Callum was so supportive & kind to collaborate on immediate pre & post sale queries which gave us such confidence. Irina was so supportive, patient & very kind to manage our settlement handover
Callum MacPherson
Adam was available any time and responded to my many questions.
Adam Hanley
To trust in today's world is an enormous step to take; to trust someone, an unknown entity if you like, to come into your life, sell your home...a home that has been a crucial part of your lives, a family home filled with memories, & a home that we needed selling quickly for a variety of reasons...was we felt a huge undertaking. James delivered on all fronts. His team were also supportive, courteous & efficient. We knew that we had trusted the right person. Every success James & Co.
James Merchan
Adam was very calm and professional throughout the process of selling my home. He provided excellent advice on how to prepare my home for sale. Research of the area resulted in the price range being right on the mark and the house sold after one open for inspection. I highly recommend Adam and Impact Realty to anyone thinking of selling their home :)
Adam Hanley
Callum has a great knowledge of the local market, very easy to deal with and very good communication.
Callum MacPherson
We were delighted to buy our new home from James. Thank you James for making everything so easy and comfortable. Your ‘down to earth’ manner, approachability and integrity shines through. We would highly recommend.
James Merchan
I'd highly recommend James & Impact Realty. After meeting several agents, we chose James for his methodical approach to applying a price range. This approach resonated with us and given it was fact based aligned to our property meant we didn't go to market overpriced. James was professional and responsive during the sales campaign, provided regular feedback and we achieved the target price. James delivered exactly what he said he'd do when we agreed to proceed with him.
James Merchan
We are delighted with the result Callum and his team achieved for the sale of our Home. Callum's professionalism, experience and communication made the process easy and stress free. I wouldn't hesitate in recommending Callum to anyone looking to sell.
Callum MacPherson
James and the whole team kept me informed at all times what was happening with my property and the market overall. Always responded quickly when I asked a question whether it was by email or by phone. Highly recommend.
James Merchan
From the start we asked James to market our property in today’s market and a figure he was confident he could obtain for us. He didn’t disappoint!! We realise that today's market is challenging and somewhat unsteady but James came through with what he said to us so no complaints here. Would I use Impact Realty again or recommend them? Absolutely!! Thanks James, to you and your team for helping us move on to the next chapter of our lives.
James Merchan
