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Our reviews

  5  
819 reviewsacross 36 different locations, showing 12.
Our qualities as told by our client reviews: reliable, responsive, friendly, supportive, honest, clear communication, local expert.
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Seller review
Agent Did a Great Job
about 1 year ago
Agent Did a Great Job

Callum did a great job and kept in touch with me the entire process.

Callum MacPherson

Callum MacPherson

  4.9   (537 reviews)
Seller review
Agent Easy to Deal With
over 1 year ago
Agent Easy to Deal With

Callum was very easy to deal with and communicated extremely well. Told it how it was with no BS. Set expectations clearly and didn’t promise the impossible.

Callum MacPherson

Callum MacPherson

  4.9   (537 reviews)
Seller review
Unrivalled Local Knowledge & Professionalism
over 1 year ago
Unrivalled Local Knowledge & Professionalism

The patience of a Saint with unrivalled local knowledge and professionalism. Callum went above and beyond to sell our property and to facilitate a deal to suit both seller and buyer. Highly recommend both him and his team.

Callum MacPherson

Callum MacPherson

  4.9   (537 reviews)
Seller review
Highly Recommend Agent
over 1 year ago
Highly Recommend Agent

James was very easy to work with and had an impressive knowledge of the market. His team backed up well and our property was very well marketed with a high number of interested buyers. We received a great sales result and would highly recommend him.

James Merchan

James Merchan

  5   (386 reviews)
Buyer review
Communication and Professionalism Top Notch!
over 1 year ago
Communication and Professionalism Top Notch!

James was terrific to deal with. He was very honest and straightforward throughout the whole process. His communication and professionalism was top notch and we would absolutely recommend friends and family to work with James and the team at Impact.

James Merchan

James Merchan

  5   (386 reviews)
Buyer review
Can't Thank Agent Enough
over 1 year ago
Can't Thank Agent Enough

Both Callum & Irina were friendly, professional and extremely helpful in making my purchase very easy. I was able to view the property easily as my settlement was 30 days and I was organising tradies to quote for work I was having done, as soon as settlement was complete. I highly recommend these agents for either sales or to purchase from. I can't thank them enough. Great work team!

Callum MacPherson

Callum MacPherson

  4.9   (537 reviews)
Buyer review
Seamless Transaction
over 1 year ago
Seamless Transaction

A seamless transaction marked by efficient communication during interactions with a director. The settlement day experienced a delay due to a banking issue; nevertheless, James exhibited remarkable dedication by helping with the movement of heavy furniture. It is noteworthy to reflect on the number of agents who would be inclined to provide such hands-on assistance. Outstanding job, James.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Not a Typical, Pushy Agent
over 1 year ago
Not a Typical, Pushy Agent

Callum was great right from our first meeting. He made suggestions on how to run the campaign, listened to how I wanted to run it, he was never pushy. Callum doesn’t come across as the “typical, pushy agent “, he’s a very calm, quietly spoken person. Irina, Callum’s assistant is also a great person to deal with. I’d highly recommend them both.

Callum MacPherson

Callum MacPherson

  4.9   (537 reviews)
Buyer review
Fantastic from Callum, Irina & the Vendors
over 1 year ago
Fantastic from Callum, Irina & the Vendors

Callum was very collaborative & supportive to complete the sale for us. Our buy intentions were taken seriously & the positiveness from Callum to get the sale for us was so tremendous. Callum was so supportive & kind to collaborate on immediate pre & post sale queries which gave us such confidence. Irina was so supportive, patient & very kind to manage our settlement handover

Callum MacPherson

Callum MacPherson

  4.9   (537 reviews)
Buyer review
Agent Always Available
over 1 year ago
Agent Always Available

Adam was available any time and responded to my many questions.

Adam Hanley

Adam Hanley

  4.9   (130 reviews)
Seller review
We Trusted the Right Person
over 1 year ago
We Trusted the Right Person

To trust in today's world is an enormous step to take; to trust someone, an unknown entity if you like, to come into your life, sell your home...a home that has been a crucial part of your lives, a family home filled with memories, & a home that we needed selling quickly for a variety of reasons...was we felt a huge undertaking. James delivered on all fronts. His team were also supportive, courteous & efficient. We knew that we had trusted the right person. Every success James & Co.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Provided Excellent Advice - Highly Recommended!
over 1 year ago
Provided Excellent Advice - Highly Recommended!

Adam was very calm and professional throughout the process of selling my home. He provided excellent advice on how to prepare my home for sale. Research of the area resulted in the price range being right on the mark and the house sold after one open for inspection. I highly recommend Adam and Impact Realty to anyone thinking of selling their home :)

Adam Hanley

Adam Hanley

  4.9   (130 reviews)
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Impact Realty Group Mount Eliza | Frankston
Contact Impact Realty Group Mount Eliza | Frankston
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