Awesome agent seamless process thanks to the impact team.

James Merchan

star   4.9   (387 reviews)

Our experience selling our home with James has been outstanding. His professionalism, knowledge of the market and communication is second to none. We were kept informed every step of the way, which we really appreciated. James produced an amazing results for us, with a sale within 4 days of hitting the market. I will be recommending James and the Impact team to everyone!

James Merchan

star   4.9   (387 reviews)

Made the whole process easy and efficient. Great communication skills.

James Merchan

star   4.9   (387 reviews)

The professional performance of James and staff was outstanding. The attention to detail their follow up and their knowledge of the market was superb. I would also like to acknowledge the work of Nikki who was truly brilliant. I would have no hesitation in recommending Impact reality to any prospective vendor.

James Merchan

star   4.9   (387 reviews)

Off market sale made the process quick & easy with not too many inspections with only genuinely interested parties. We achieved a great result on our sale. Thanks James & the team.

James Merchan

star   4.9   (387 reviews)

Very professional , responded in a timely manner, new the area well.

John Merchan

star   4.7   (30 reviews)

Overall, this was a positive experience, thank you to James and his team. Handled smoothly from the beginning, in spite of the market having taken a slight downward turn. THANK YOU.

James Merchan

star   4.9   (387 reviews)

Having signed up with James and John we were notified of an off market opportunity which suited us perfectly! John went out of his way to schedule private viewings and made the whole buying process very simple and easy. The follow up staff were very friendly and informative about everything and took the stress out of it! Very happy with Impact Realty for looking out for properties to suit us, keeping us updated and being genuine, nice agents!

James Merchan

star   4.9   (387 reviews)

We actually went through John with this property purchase, and it has been a pleasant experience working with him. John’s knowledge and helpfulness throughout the process has be wonderful, and his calming persona has help us through the purchase. We would highly recommend John.

John Merchan

star   4.7   (30 reviews)

It happened quickly! We originally considered the property on-line, liked the location and the floorplan but it was a bit overpriced. when it reappeared with a price reduction my wife and I were interested in inspecting along with a couple of other houses in Mt Eliza. After arranging a time we met John who was enthusiastic, had good knowledge of the area and was able to point out the quality features of the house to us. My wife and I were quite impressed with what the house had to offer and visited John in their offices to make an offer. Predictably initial offer was rejected and after increasing it marginally and including a longer settlement John did some negotiating with owners and came back to us the same day with advice we were successful. I am sure that John had to work hard with owners to convince them of the merit of the offer but he came through!

John Merchan

star   4.7   (30 reviews)

It was refreshing chatting to James about the selling/listing of my property. He was transparent with the whole process. Great to find such a humble honest team in this industry, I would highly recommend James and the Impact team to anyone! Great work guys!

James Merchan

star   4.9   (387 reviews)

Adam has been great to deal with. Great knowledge of the local market, made the process very simple and kept in continual communication during the whole campaign. Adam made the sale as easy as possible for both us, as sellers and our tenant, and dealt with any issues swiftly and efficiently. Adam is easy to work with, and made everything less intimidating from the outset.

Adam Hanley

star   4.9   (134 reviews)