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  5  
604 reviewsacross 34 different locations, showing 12.
Our qualities as told by our client reviews: reliable, responsive, friendly, supportive, honest, clear communication, local expert.
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Seller review
A professional team, focussed on great client service that delivered seamlessly a strong result.
over 4 years ago
A professional team, focussed on great client service that delivered seamlessly a strong result.

James and the whole Impact Team were outstanding, the attention to detail assisting us sell was first class. Everyone in the Impact Team knew there role and ensured we were well informed on every element of the process. James' view of the market and how it was moving gave us clarity and confidence and proved 100% accurate. We sold very quickly knowing that the Impact Team had achieved for us a strong result. I would without hesitation recommend James and the Team to any seller.

James Merchan

James Merchan

  4.9   (387 reviews)
Seller review
Punctual, patient and attentive agent!
over 4 years ago
Punctual, patient and attentive agent!

From the start Adam was punctual and patient in explaining to us the sale process in a language that we could understand. We felt overwhelmed with the task of selling but, with Adam's help and "counselling" it all was less daunting and somewhat easier to tackle, especially because we were able to put in place a strategy and followed it. During the sale, Adam was attentive to our requests and we felt he was always honest and straight forward with us. Thank you for your expertise Adam!

Adam Hanley

Adam Hanley

  4.9   (134 reviews)
Seller review
Incredible salesmanship and professional conduct!
over 4 years ago
Incredible salesmanship and professional conduct!

I have known Adam Hanley for 5 years now. In that time, I have bought a property on which he was the agent and he has also conducted the sales of two of my properties. I have been impressed by Adam's incredible salesmanship and professional conduct on each transaction from start to finish. He is a very likeable, genuine person. Each campaign he has suggested, has worked and he has achieved great results. I feel he communicates extremely well to keep the client in the loop. I highly recommend Adam as a sales agent.

Adam Hanley

Adam Hanley

  4.9   (134 reviews)
Seller review
Happy and successful result
over 4 years ago
Happy and successful result

44 years in Mt Eliza, 5 house sales and I cannot recommend James and his team highly enough. Very down to earth his professionalism and passion for Mt Eliza is very evident. A seamless quick sale to my satisfaction. James, Deb and Ronnie were a pleasure to deal with.

James Merchan

James Merchan

  4.9   (387 reviews)
Seller review
My experience
over 4 years ago
My experience

James was honest, professional and up to date with the market

James Merchan

James Merchan

  4.9   (387 reviews)
Buyer review
James, Nikki and Ronnie - Great Team
over 4 years ago
James, Nikki and Ronnie - Great Team

We are delighted with our purchase, Nikki took us through the propeety on our first viewing. Nikki provided great advice and is very knowlegeable about the local area. The process from viewing the property to our purchase was managed by James, Nikki and Ronnie, geat team, professional every step of the way. We could not be happier, thank you.

James Merchan

James Merchan

  4.9   (387 reviews)
Seller review
James and his5
over 4 years ago
James and his5

James and his team did a wonderful job selling our property in one week - communication was excellent from all concerned.

James Merchan

James Merchan

  4.9   (387 reviews)
Buyer review
Best agent I've ever worked with
over 4 years ago
Best agent I've ever worked with

Knows his stuff, is super talented, and skilled at what he does.

James Merchan

James Merchan

  4.9   (387 reviews)
Seller review
Genuine, solid market knowledge and a lovely person to deal with in the sale of our home
over 4 years ago
Genuine, solid market knowledge and a lovely person to deal with in the sale of our home

It was so refreshing to have an agent represent us that was so friendly, genuine and invested in getting the best price for the sale of our house. His solid market knowledge was evident at our first meeting and we had confidence every step of the way in the 3 weeks our house was on the market. James communicated openly with us and we were well informed after every open and before our auction. Our house sold in 11 minutes at auction and that was testament to the fact James left no stone unturned! We are thrilled with our result and will definitely be recommending his skills to anyone planning to sell.

James Merchan

James Merchan

  4.9   (387 reviews)
Seller review
Solid, educated, friendly professional
over 4 years ago
Solid, educated, friendly professional

James leads a solid, educated, friendly and professional team, selling our property with aplomb while always delivering on forecast best-case expectations for price.

James Merchan

James Merchan

  4.9   (387 reviews)
Seller review
Absolutely above and beyond
almost 5 years ago
Absolutely above and beyond

We knew we were going to get amazing service when we decided to work with James and Impact Realty, but the team still managed to absolutely exceed all expectations. James’ calm and knowledgeable manner ensured a stress-free and very short process that was managed by the team so efficiently. We felt supported at all times and James always took the time to walk us through any questions we had, with patience and understanding. We will be proudly recommending this team to everyone we know, we couldn’t be happier with the service we received.

James Merchan

James Merchan

  4.9   (387 reviews)
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Impact Realty Group Mount Eliza | Frankston
Contact Impact Realty Group Mount Eliza | Frankston
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