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  5  
813 reviewsacross 36 different locations, showing 12.
Our qualities as told by our client reviews: reliable, responsive, friendly, supportive, honest, clear communication, local expert.
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Seller review
Respectful & Honest Agent
over 3 years ago
Respectful & Honest Agent

Callum is respectful and honest to both buyer and seller. He does not promise things that he cannot deliver whilst at the same time works to get you the very best price. ( I was very impressed with the result) This is the second property that I have had Callum sell for me, I would never use anybody else. He is diligent, passionate as are his team. I could not recommend more highly.

Callum MacPherson

Callum MacPherson

  4.9   (532 reviews)
Seller review
Agent Nothing Short of Amazing
over 3 years ago
Agent Nothing Short of Amazing

Callum MacPherson was nothing short of amazing, put all our fears to rest about selling. Kept us updated at every move, we were never left wondering what’s next. Guided us every step of the way along with his amazing assistant, Irina Levit. They have even helped us looking for a new home in the area as they know it so well. Callum and Irina have been nothing but professional, reliable, polite and completely trustworthy. We would not hesitate to use Callum again or recommend Callum to anyone.

Callum MacPherson

Callum MacPherson

  4.9   (532 reviews)
Buyer review
Good communication and old fashioned service
over 3 years ago
Good communication and old fashioned service

Having recently purchased a home with Impact I can say that so far (settlement is yet to happen) the experience has been first class from start to now, including John, James and Ronnie’s customer service. The description was spot on, the price was fair and the service has continued on since then. Dealing with locals has been a pleasure. Thank you.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Very happy customers
over 3 years ago
Very happy customers

Couldn't of been more happy with Ben his professional approach to our needs in selling my mum's home after her passing. Keeping me updated all the way after open for inspections viewing .Ben is a true professional in his field .

Ben Cadd

Ben Cadd

  5   (37 reviews)
Seller review
Fast, easy and effortless
over 3 years ago
Fast, easy and effortless

The Impact team did a great job selling our house, sold in 2 weeks!

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Agent Kept Us Up To Date
over 3 years ago
Agent Kept Us Up To Date

Callum made sure we were kept up to date with any changes in people wishing to view our home and we were happy to allow him to bring buyers into our home at short notice. Callum is very professional in all respects and it was a pleasure to work with him.

Callum MacPherson

Callum MacPherson

  4.9   (532 reviews)
Seller review
Excellent professionalism
over 3 years ago
Excellent professionalism

Fantastic job in tough times

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Smooth process, friendly and professional service
over 3 years ago
Smooth process, friendly and professional service

James team is a well oiled machine of professionals that know the local market and provide excellent advice and service.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Couldn’t be happier
over 3 years ago
Couldn’t be happier

Couldn’t be happier with our choice of agent, James and his team were hugely impressive from start to finish. From styling advice and assistance to ensure our home looked at its best, through the many Opens and to the ultimate moment we sold, James’ level of communication and availability was always first rate. We would recommend James without hesitation.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
The sale of 352 Canadian Bay Road, Mount Eliza 3930
over 3 years ago
The sale of 352 Canadian Bay Road, Mount Eliza 3930

We had observed that James Merchan sold the majority of the properties in our neighborhood. We were soon impressed by James and his team's honesty and frankness in their discussions, assessment of our home and fulfilling our expectations. They were always available to answer our questions and offer help. We could not have asked for more.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Highly recommend!!
over 3 years ago
Highly recommend!!

James and his team were a pleasure to deal right from the beginning to end. They always maintained regular communication and honest feedback and made the selling process as easy as possible. I would not hesitate in recommending James to anyone who is looking for a reliable & knowledgeable agent who can get the job done.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
We sold our house in Mount Eliza with James Merchan of Impact Realty
over 3 years ago
We sold our house in Mount Eliza with James Merchan of Impact Realty

James Merchan is an agent of utmost professionalism with a thorough and extensive knowledge of the real estate market. We smoothly sold our home with James and he and the rest of the team at Impact made the process easy and as stress free as it could be. Would definitely choose James again.

James Merchan

James Merchan

  5   (386 reviews)
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Impact Realty Group Mount Eliza | Frankston
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