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Our reviews

  5  
819 reviewsacross 36 different locations, showing 12.
Our qualities as told by our client reviews: reliable, responsive, friendly, supportive, honest, clear communication, local expert.
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Buyer review
Extremely Professional
over 3 years ago
Extremely Professional

Adam is extremely professional, accommodating and worked hard to be available for questions whenever we requested. He was always prompt with his responses and went above and beyond to ensure we had all the information and inspections we required. Adam was honest and open from the beginning and we found comfort in his approach during negotiations!

Adam Hanley

Adam Hanley

  4.9   (130 reviews)
Seller review
Friendly, Professional and Prompt
over 3 years ago
Friendly, Professional and Prompt

Friendly, Professional and Prompt An excellent, pain free experience. I felt he had my best interests in mind. Happy to recommend him you anyone selling in the area.

Adam Hanley

Adam Hanley

  4.9   (130 reviews)
Seller review
Not your average agent
over 3 years ago
Not your average agent

Selling a home is such a daunting and overwhelming task, especially when it comes to selling the home of a loved one. My family and I are so thankful that we found Ben. Ben is caring, honest and down to earth, attributes that are so infrequently associated with Real Estate Agents. From our initial consultation all the way to settlement and beyond, Ben made the whole process stress free and dare I say simple. Not once did I feel like any of the decisions we made along the way were unnecessary or forced. Ben also assisted in arranging a local company to stage the home, and like him, reflected the same values and did an amazing job. He even went out of his way to return the keyring we had left on a set of keys after he handed the home over to the new owners, a very touching gesture. I would not hesitate to recommend Ben to any prospective seller, and when the time comes to downsize from our family home I know there is only one person that I will be calling.

Ben Cadd

Ben Cadd

  5   (37 reviews)
Seller review
Professional, Approachable, Calm and Friendly Agent
over 3 years ago
Professional, Approachable, Calm and Friendly Agent

Callum is a very professional, approachable, calm and friendly person with excellent communication skills and broad knowledge of the area. He is honest and forthright about expectations. After multiple offers on our property in a very short time, Callum secured a very smooth sale and excellent price for us exceeding our expectations in every way. Congratulations Callum on a job well done! We can’t recommend Callum and his lovely assistant Irina highly enough!

Callum MacPherson

Callum MacPherson

  4.9   (537 reviews)
Seller review
Highly Recommended
over 3 years ago
Highly Recommended

I first met Callum and Irina when they were selling the rental I was in. Callum and Irina were nothing short of amazing in making sure we were kept in the loop about what was going on. Once the property was sold we received the relevant information we needed. Callum and Irina approached me in regards to a property I had, as they had a buyer who may have been interested. Another successful sale. I have and would highly recommend team Impact to anyone who wants to sell their property.

Callum MacPherson

Callum MacPherson

  4.9   (537 reviews)
Seller review
Cannot Recommend Agent Highly Enough!
over 3 years ago
Cannot Recommend Agent Highly Enough!

Callum's calm & professional manner impressed us from the very first meeting. He was excellent at communicating & keeping us updated on his well considered sale campaign. Callum was always willing to answer any questions we had & provide suggestions on the best way to present our home. His knowledge & insight of the current sales market was extensive & he has great negotiating skills. We cannot recommend Callum highly enough & are extremely grateful for the work and support he provided.

Callum MacPherson

Callum MacPherson

  4.9   (537 reviews)
Seller review
Respectful & Honest Agent
over 3 years ago
Respectful & Honest Agent

Callum is respectful and honest to both buyer and seller. He does not promise things that he cannot deliver whilst at the same time works to get you the very best price. ( I was very impressed with the result) This is the second property that I have had Callum sell for me, I would never use anybody else. He is diligent, passionate as are his team. I could not recommend more highly.

Callum MacPherson

Callum MacPherson

  4.9   (537 reviews)
Seller review
Agent Nothing Short of Amazing
over 3 years ago
Agent Nothing Short of Amazing

Callum MacPherson was nothing short of amazing, put all our fears to rest about selling. Kept us updated at every move, we were never left wondering what’s next. Guided us every step of the way along with his amazing assistant, Irina Levit. They have even helped us looking for a new home in the area as they know it so well. Callum and Irina have been nothing but professional, reliable, polite and completely trustworthy. We would not hesitate to use Callum again or recommend Callum to anyone.

Callum MacPherson

Callum MacPherson

  4.9   (537 reviews)
Buyer review
Good communication and old fashioned service
over 3 years ago
Good communication and old fashioned service

Having recently purchased a home with Impact I can say that so far (settlement is yet to happen) the experience has been first class from start to now, including John, James and Ronnie’s customer service. The description was spot on, the price was fair and the service has continued on since then. Dealing with locals has been a pleasure. Thank you.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Very happy customers
over 3 years ago
Very happy customers

Couldn't of been more happy with Ben his professional approach to our needs in selling my mum's home after her passing. Keeping me updated all the way after open for inspections viewing .Ben is a true professional in his field .

Ben Cadd

Ben Cadd

  5   (37 reviews)
Seller review
Fast, easy and effortless
over 3 years ago
Fast, easy and effortless

The Impact team did a great job selling our house, sold in 2 weeks!

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Agent Kept Us Up To Date
over 3 years ago
Agent Kept Us Up To Date

Callum made sure we were kept up to date with any changes in people wishing to view our home and we were happy to allow him to bring buyers into our home at short notice. Callum is very professional in all respects and it was a pleasure to work with him.

Callum MacPherson

Callum MacPherson

  4.9   (537 reviews)
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Impact Realty Group Mount Eliza | Frankston
Contact Impact Realty Group Mount Eliza | Frankston
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