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Our reviews

  5  
819 reviewsacross 36 different locations, showing 12.
Our qualities as told by our client reviews: reliable, responsive, friendly, supportive, honest, clear communication, local expert.
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Seller review
The whole sales was managed very well
almost 4 years ago
The whole sales was managed very well

Very good knowledge and resides in the area, kept us well informed of all developments and progress of sale.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Professional, Reliable and Honest.
almost 4 years ago
Professional, Reliable and Honest.

Adam was the definition of professional from the very beginning. He was fantastic to work with, reliable, honest and helpful at every turn. After some unforeseen difficulties with the sale of our house he worked efficiently to make sure we got the best value for our house. We would highly recommend Adam and impact realty group to anyone looking to sell or purchase a home. We would happily use them again for any future sales.

Adam Hanley

Adam Hanley

  4.9   (130 reviews)
Seller review
Truly Professional Agency
almost 4 years ago
Truly Professional Agency

Callum and his team have a great understanding of the area, and what we expected from a true professional real estate agency. They communicated well with us and showed interest, not in just the sale of the property but also in the needs of both their clients and the purchaser. I would not hesitate to recommend Impact to those who are selling or buying a property.

Callum MacPherson

Callum MacPherson

  4.9   (537 reviews)
Seller review
Professional and Friendly
almost 4 years ago
Professional and Friendly

Professional and friendly

Callum MacPherson

Callum MacPherson

  4.9   (537 reviews)
Seller review
Selling in a Challenging Time
almost 4 years ago
Selling in a Challenging Time

The timing of selling was very challenging for me given the sudden turn regarding interests rates & media focus on the cost of living etc,. It was new territory for sellers & buyers & perhaps real estate agents too! The morale of buyers fluctuated daily & I was worried about how it would influence the sale but Callum & his team were available for some tough Q&A phone calls & together we problem solved various scenarios (very reassuring). My house was looked after beautifully at each open house!

Callum MacPherson

Callum MacPherson

  4.9   (537 reviews)
Buyer review
Great experience
almost 4 years ago
Great experience

James and his team have been so helpful throughout the whole process. Their communication is fantastic, clear and precise. We felt very comfortable with the whole team. Would definitely use James and Impact reality , and would look to use them if we were to sell in the future.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Knowledgeable, Professional and Friendly Agent
almost 4 years ago
Knowledgeable, Professional and Friendly Agent

Callum was so knowledgeable, professional and friendly throughout the whole process. Couldn’t recommend enough!

Callum MacPherson

Callum MacPherson

  4.9   (537 reviews)
Seller review
Callum and Team Are Great!
almost 4 years ago
Callum and Team Are Great!

Callum and his team are great! Super professional and helpful throughout the whole process. They genuinely care about you and getting the best outcome . Highly recommend to anyone looking to sell.

Callum MacPherson

Callum MacPherson

  4.9   (537 reviews)
Seller review
Allison rd sale
almost 4 years ago
Allison rd sale

James and Deb, have both been so very professional, reliable, honest and hard working for our Mount Eliza sale, and an absolute pleasure to work with in a challenging market! I'd highly recommend putting your house and faith in Impact to achieve great results!

James Merchan

James Merchan

  5   (386 reviews)
Buyer review
James' team were fantastic!
about 4 years ago
James' team were fantastic!

Genuine people, easy to speak with and lovely to work with throughout the whole process. We initially spoke with Ronnie over the phone, then met her at the first open, then John at the second inspection and throughout the purchasing process. Throughout the whole process your team have been fantastic. We really appreciated your non-pressured approach, your transparency and honest conversations and letting us go at our own pace when soaking in the property and deciding whether it felt right. We are thrilled to have found our new home! Thanks again so much!

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Great Result. Great Experience. Great Agent
about 4 years ago
Great Result. Great Experience. Great Agent

James, John and the team did an outstanding job with the sale of our property. Communication and follow up was spot on, keeping us abreast of any progress all the way through the campaign. Their hard work and diligence led to a great result in a very challenging market. Special shout out to John Merchan who went the extra mile to help achieve the result. If you are looking to sell, I would highly recommend engaging James, John and the team at Impact.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Great Result, Genuine and Professional.
about 4 years ago
Great Result, Genuine and Professional.

Adam was a fantastic negotiator and achieved a great result on the sale of our home. He was genuine, professional and just really easy to work with - which was so refreshing. I would highly recommend him to anyone looking for an honest and expert opinion (and of course - a great price)!

Adam Hanley

Adam Hanley

  4.9   (130 reviews)
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Impact Realty Group Mount Eliza | Frankston
Contact Impact Realty Group Mount Eliza | Frankston
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