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  5  
604 reviewsacross 34 different locations, showing 12.
Our qualities as told by our client reviews: reliable, responsive, friendly, supportive, honest, clear communication, local expert.
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Seller review
Great agent and great result!
over 5 years ago
Great agent and great result!

James was fantastic to deal with from start to finish. He is down to earth and knows the market inside out. We were concerned about our sale due to covid restrictions but he and John got us a great result above our expectations with a really quick turn around! Thank you for everything!

James Merchan

James Merchan

  4.9   (387 reviews)
Seller review
The best!!!
over 5 years ago
The best!!!

Far exceeded all of our expectations. The entire team were lovely to deal with and we got the best price for our property. We will sell with James and team again. Thank you so much.

James Merchan

James Merchan

  4.9   (387 reviews)
Seller review
Genuine and honest
over 5 years ago
Genuine and honest

I listed my property in Mount Eliza with Impact Realty. James attended to my needs with honesty, integrity and a sincere approach to delivering the best outcome possible. He offered professional advice re the sale. There were constant updates from James for each inspection with full commentary and advice. His team were very attentive and professional. Final sale took place with care and friendliness. Happy with the result and exceptionally happy with the fees and charges. Recommend James and his staff to anyone wanting to sell or buy.

James Merchan

James Merchan

  4.9   (387 reviews)
Seller review
Professional and very knowledgeable
over 5 years ago
Professional and very knowledgeable

Simply the best, better than all the rest. What more can I say? The team at Impact Realty Group. Mt. Eliza James, John, Ronnie and Nichola were amazing . Professional, helpful and supportive as we were dreading downsizing our home. They started immediately and within 10 days had first showing (off the market) and it was sold. We were very happy with our price. John was absolutely fantastic. No question was too big or small. He patiently and politely answered all our concerns and certainly put us at ease. We very happily sing their praises because they are. SIMPLY THE BEST

James Merchan

James Merchan

  4.9   (387 reviews)
Buyer review
Excellent service
over 5 years ago
Excellent service

Friendly, professional and highly recommended.

James Merchan

James Merchan

  4.9   (387 reviews)
Seller review
Easy person to deal with
over 5 years ago
Easy person to deal with

Good communicator and has a wealth of knowledge

Ben Cadd

Ben Cadd

  5   (37 reviews)
Seller review
Excellent agent
over 5 years ago
Excellent agent

We chose Ben Cadd from Impact Reality to be our agent on the recommendation of a friend. Ben handled every aspect of the sale for us which was not an easy task as we had tenants in the unit. He organised the open inspections and made sure the tenants were not inconvenienced during that time. His professionalism and communication dealing with agents, tenants and ourselves was fantastic. We were very pleased with the result of the sale and would have no hesitation in recommending Ben to any prospective buyer or seller.

Ben Cadd

Ben Cadd

  5   (37 reviews)
Seller review
Extremely happy
over 5 years ago
Extremely happy

Adam and Candice showed a high level of enthusiasm and professionalism in the way they presented my home at 43 Parklands Ave Somers. They achieved the best result they could for me and I will certainly call on them again if I ever look to sell my property again. Ric Muir

Adam Hanley

Adam Hanley

  4.9   (134 reviews)
Seller review
Highly Communicative and Down To Earth
almost 6 years ago
Highly Communicative and Down To Earth

Ben’s biggest skills are his abilities to listen to vendors and give realistic expectations and be able to justify this with real facts. He keeps you in the loop all the way through, has excellent advice on preparing your property and let’s you make any big decisions yourself without the normally expected pushy sales jargon. I couldn’t recommend him highly enough, he said what he’d do and did what he said!

Ben Cadd

Ben Cadd

  5   (37 reviews)
Buyer review
Professional and knowledgeable
almost 6 years ago
Professional and knowledgeable

Thank you Adam for finding us our new home. It was refreshing to deal with an agent who was professional, kept us informed about properties that fit our criteria, and shared his vast knowledge of the local market. Adam communicated clearly and followed up on our enquires in a timely manner, which has continued throughout the sale process. The impact team were friendly and helpful, and it was a pleasure to find our family’s new home through them. We can’t wait to move in! I’d be happy to buy or sell through Adam and his team.

Adam Hanley

Adam Hanley

  4.9   (134 reviews)
Seller review
Great experience
almost 6 years ago
Great experience

James and John were always professional and courteous. Their local knowledge and expertise facilitated a quick and hassle free sale! Highly recommend!

James Merchan

James Merchan

  4.9   (387 reviews)
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Impact Realty Group Mount Eliza | Frankston
Contact Impact Realty Group Mount Eliza | Frankston
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