We could not speak more highly of our dealings with Adam ,he worked with us every step of the way to ensure we had a successful out come with the sale of our property. Adam went above and beyond to ensure we achieved the price we wanted his professionalism in accommodating us with open house times due to running a business from home . I would highly recommend Adam to achieve a positive sale for your Property.
Adam Hanley
From the very first day we met James he followed through on everything he promised he would. He time and time again went above and beyond to reassure us each step of the way through the selling process. Every time there was a challenge James was straight on the front foot to fix the issue and keep us well informed. He did everything he said he would and achieved a fantastic result for us. I Would not hesitate to use his services or recommend him to anyone looking for a great estate agent. Thanks James for the wonderful result.
James Merchan
We were beyond happy with the successful sale of our second property with James and his wife Deb. At all times we were kept informed and through challenging times with Covid, we felt at ease in their hands. Thank you!
James Merchan
James and Adam conduct their business with transparency and integrity. All agents should act in a similarly professional manner.
James Merchan
James is nothing but professional, knowledgeable and down to earth. My husband and myself chose to deal with James for these very reasons. The whole process of selling our first home from start to finish with James has been seamless and we would use him again for this very reason.
James Merchan
James Merchant James was extremely timely with his follow up and efficient in the sales and negotiation process. His professionalism really assisted in us being able to happily and successfully secure our preferred property. His market knowledge is exemplary.
James Merchan
James was professional and he was able to build strong rapport. Strong market knowledge of the area
James Merchan
James and Deb are very professional and excellent at what they do! I found them both great communicators and honest and that’s what you want when you trust them with your family home! So much so that we have bought another property from Impact and will continue to trust them with our future purchases.
James Merchan
Our experience with James and his team at Impact was overwhelming positive. From the beginning of the process when he sat down with us and went through the market overview we felt confident that this was an agent that used data analysis and an extensive knowledge of the area's trends to inform his decisions. We were very impressed with the marketing, in particular the digital marketing campaign, that we felt really reached the potential buyers that we needed to attract. James himself is approachable, professional and most importantly trustworthy and authentic. The only agent we would recommend from the area.
James Merchan
We very highly recommend James and his team to anyone buying or selling in the area. We especially appreciate the fact that the team does not put unnecessary pressure in selling/buying. The team's professionalism is exceptional.
James Merchan
Extremely happy with James professionalism & sales experience. He saw the value in our home, being on an acre with many sustainable attributes that other agents just didn’t get. He spent the time with each buyer showing them the attributes of our property. He was never negative but did provide buyer feedback. We could tell by his enthusiasm & easy going nature that he would provide a positive experience of our property with each buyer. To his credit he sold our property in the range he quoted & within a couple of weeks. I wouldn’t hesitate recommending him. He is an agent with the knowledge of the market, with an exceptional work ethic and a personality which endears him to everyone he meets whether it be vendor or purchasers. Do you research & look at the houses he has sold & prices & you will see that he is the best agent in our area. If you don’t want your property to be under sold & you want a fantastic agent then James Merchan & his team are the agents to use. I did stage the house myself & spent a lot of lock down painting & preparing the property for sale. I would recommend any seller to take the time to present their house in the best possible way, then leave it up to James & his team to showcase & sell what is one of your most important assets. We have enjoyed 12 lovely years growing our orchard, fruiting vines & gardens & are happy a new family will continue to enjoy the fruits of our labour & a bumper kiwi fruit crop.
James Merchan
James knows the area better than anyone, his knowledge of past and upcoming sales is second to none. Knowing the market and the area as well as James made selling our home with him a pleasure. His knowledge is one thing; but he is also extremely professional to work with, is concise in the information he provides; we couldn’t recommend him enough and wouldn’t go anywhere else!!! Thank you James
James Merchan
Impact Realty Group Mount Eliza | Frankston
