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Our reviews

  5  
819 reviewsacross 36 different locations, showing 12.
Our qualities as told by our client reviews: reliable, responsive, friendly, supportive, honest, clear communication, local expert.
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Seller review
Excellent experience
about 4 years ago
Excellent experience

Ben made my experience in selling my home so positive during what is normally quite a stressful process. His guidance and communication was fantastic, and I was able to achieve a great sale result within a short timeframe. Ben was so approachable and informative throughout the whole process, and I wouldn’t hesitate to recommend him to any other potential sellers!’

Ben Cadd

Ben Cadd

  5   (37 reviews)
Seller review
House sale
about 4 years ago
House sale

James presented in a no-nonsense, accurate, and vendor focused way. High levels of professionalism, with an incredible network that delivered results within 24 hours! I highly recommend James and his team.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Professional, Friendly and Stress-Free
about 4 years ago
Professional, Friendly and Stress-Free

I originally enquired with Callum regarding a property that he had previously sold. He was completely honest and open in our discussion. That prompted us to discuss selling our property and we are so pleased to have had him as our agent. He was spot on with market knowledge and complete with his professional team made the sale of our property a seamless process. Professional, friendly and stress free - that's what Callum and Impact Realty have to offer!

Callum MacPherson

Callum MacPherson

  4.9   (537 reviews)
Buyer review
Great Agent
about 4 years ago
Great Agent

Callum and his Team are very well expertised in the property market. Callum made the process of both selling our proprety and bying a new home a seamless experience and made us feel very welcome and comfortable. He has thoroughly supported us during the journey, despite the complications caused by lockdowns. We have achieved the desired result while selling our property and purchased our Dream Home. I strongly recommend to look no further when choosing an Agent.

Callum MacPherson

Callum MacPherson

  4.9   (537 reviews)
Buyer review
Agent's Impeccable Communication, Knowledge, Transparency and Genuine Care
about 4 years ago
Agent's Impeccable Communication, Knowledge, Transparency and Genuine Care

Callum and his team at Impact Realty made the buying process for my new home seamless, and with as little stress as possible. Callum's impeccable communication, knowledge, transparency and genuine care for clients really shone through every step of the way. From experiences with other agents, I cannot recommend Callum and Impact Realty more highly. Their level of professionalism is way above expectation, and their passion and excitement was appreciated beyond measure.

Callum MacPherson

Callum MacPherson

  4.9   (537 reviews)
Seller review
Extremely Reliable and Professional
about 4 years ago
Extremely Reliable and Professional

Callum and his team were extremely reliable and professional. They kept me in the loop at all times and made sure everything was on track and on time. We had some tricky circumstances but Callum's experience shone through and he was able to bring it all together with a result that we were very pleased with. Thanks again Callum and team!

Callum MacPherson

Callum MacPherson

  4.9   (537 reviews)
Buyer review
James was reliable, responsive and personable.
about 4 years ago
James was reliable, responsive and personable.

He has extensive knowledge of Mount Eliza and was able to add us to his data base and match our requirements with an off market home he was selling. He was very professional throughout and made the sales process very comprehensive and easy to navigate.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Communication was the key
about 4 years ago
Communication was the key

From the initial meeting through to the whole sale campaign James, Deb, Ronnie & the whole team, particularly John who was a pleasure to deal with, nothing was too much trouble & ultimately we achieved a successful result. Would highly recommend Impact Realty Realty Group.

James Merchan

James Merchan

  5   (386 reviews)
Buyer review
Knowledgeable, Informative and Communicative Agent
about 4 years ago
Knowledgeable, Informative and Communicative Agent

Callum was a pleasure to deal with. He had an excellent knowledge of the local market, kept me informed of the property's sale progress throughout, and was clear and concise with his communication. I felt comfortable in the process. I wouldn't hesitate to recommend Callum to help you buy or sell a property. He is a very genuine person who is passionate about what he does.

Callum MacPherson

Callum MacPherson

  4.9   (537 reviews)
Buyer review
Informative
about 4 years ago
Informative

Professional yet friendly and guiding. We were informed of market trends and were given confidence with the property.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Honest Approach, Local Knowledge & Genuine Care
about 4 years ago
Honest Approach, Local Knowledge & Genuine Care

Callum and his team provided a service that exceeded all my expectations. Callum clearly communicated every step of the way with regular updates, but didn't burden us with the small stuff. He listened to our needs and gave us impeccable advice and we felt supported throughout the journey. His honest approach, local knowledge and genuine care for all the parties involved is a credit to him and his team. I would recommend Callum MacPherson to anyone who is looking at buying or selling a property.

Callum MacPherson

Callum MacPherson

  4.9   (537 reviews)
Seller review
James is the only Agent I considered and would go with again
about 4 years ago
James is the only Agent I considered and would go with again

We were very impressed with James knowledge of the area but we knew that when we got him and Deb in to view the property. We were hoping for a figure but he was confident to get more and we almost got there, came in just under but it was a lot more than we expected. We would and already have recommended him to our neighbours

James Merchan

James Merchan

  5   (386 reviews)
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Impact Realty Group Mount Eliza | Frankston
Contact Impact Realty Group Mount Eliza | Frankston
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