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Our reviews

  5  
813 reviewsacross 36 different locations, showing 12.
Our qualities as told by our client reviews: reliable, responsive, friendly, supportive, honest, clear communication, local expert.
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Buyer review
James, Nikki and Ronnie - Great Team
about 4 years ago
James, Nikki and Ronnie - Great Team

We are delighted with our purchase, Nikki took us through the propeety on our first viewing. Nikki provided great advice and is very knowlegeable about the local area. The process from viewing the property to our purchase was managed by James, Nikki and Ronnie, geat team, professional every step of the way. We could not be happier, thank you.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
James and his5
about 4 years ago
James and his5

James and his team did a wonderful job selling our property in one week - communication was excellent from all concerned.

James Merchan

James Merchan

  5   (386 reviews)
Buyer review
Best agent I've ever worked with
about 4 years ago
Best agent I've ever worked with

Knows his stuff, is super talented, and skilled at what he does.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Genuine, solid market knowledge and a lovely person to deal with in the sale of our home
about 4 years ago
Genuine, solid market knowledge and a lovely person to deal with in the sale of our home

It was so refreshing to have an agent represent us that was so friendly, genuine and invested in getting the best price for the sale of our house. His solid market knowledge was evident at our first meeting and we had confidence every step of the way in the 3 weeks our house was on the market. James communicated openly with us and we were well informed after every open and before our auction. Our house sold in 11 minutes at auction and that was testament to the fact James left no stone unturned! We are thrilled with our result and will definitely be recommending his skills to anyone planning to sell.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Solid, educated, friendly professional
over 4 years ago
Solid, educated, friendly professional

James leads a solid, educated, friendly and professional team, selling our property with aplomb while always delivering on forecast best-case expectations for price.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Great Team Work!
over 4 years ago
Great Team Work!

Callum’s extensive knowledge of the area and current market trends made the sale of our property such an easy experience. He has a reassuring nature and is surrounded a team who worked with us and guided us through each phase of the process. We were very happy with our experience with Impact and would not hesitate to use them again. Thanks again Callum and best wishes to you and your team .

Callum MacPherson

Callum MacPherson

  4.9   (532 reviews)
Seller review
Absolutely above and beyond
over 4 years ago
Absolutely above and beyond

We knew we were going to get amazing service when we decided to work with James and Impact Realty, but the team still managed to absolutely exceed all expectations. James’ calm and knowledgeable manner ensured a stress-free and very short process that was managed by the team so efficiently. We felt supported at all times and James always took the time to walk us through any questions we had, with patience and understanding. We will be proudly recommending this team to everyone we know, we couldn’t be happier with the service we received.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Professional, knowledgable and attention to detail.
over 4 years ago
Professional, knowledgable and attention to detail.

From the moment we met James at our first meeting, it was clear that he had an inimate knowledge of our area and the type of client that we attract. His assessment of the possible sale price was well considered and as it turned out, very accurate as well. Throughout our sales campaign, James ensured he communicated with us on a regular basis, giving us a detailed analyses of client opinions following each inspection. He knowledge and attention to detail ensured that we presented our house in the most favourable way to impress prospective buyers. We cannot recommend James highly enough to buyers in this area.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Very Efficient Team
over 4 years ago
Very Efficient Team

Callum's knowledge and experience was clearly a major factor in achieving a fantastic result. Very responsive, he also has a very efficient team working with him. Huge thanks to Callum, Briely and Irina for making the process easy, getting an awesome result and supporting me along the way. Much appreciated and I am already recommending your services to everyone.

Callum MacPherson

Callum MacPherson

  4.9   (532 reviews)
Seller review
Very Professional and Hard Working
over 4 years ago
Very Professional and Hard Working

Callum is a very professional and hard working real estate agent. He is always there when needing to ask questions. Callum was able to get the best price possible for our home and is always keeping in touch in helping us look for our next house. I would definitely recommend Callum to our family and friends to sell their homes.

Callum MacPherson

Callum MacPherson

  4.9   (532 reviews)
Seller review
unhappy client
over 4 years ago
unhappy client

my experience is simple I was over quoted by least 10 percent and this mislead me to sell my property

James Merchan

James Merchan

  5   (386 reviews)
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Impact Realty Group Mount Eliza | Frankston
Contact Impact Realty Group Mount Eliza | Frankston
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