Buying a house can be daunting, time consuming and stressful. But with James and John, it was a walk in the park. Extremely proficient. They were prompt, reliable, knowledgable and most of all genuine. These guys know how to get a deal done right!
James Merchan
We found James to be very knowledgeable on the local market and his approach was very professional, this extended to his team members who we dealt with after signing our contract. We wont be selling any time soon but would definitely trust him to sell our home in the future.
James Merchan
James knowledge is excellent and is confirmed by the fact he sols pur house within 5 days
James Merchan
James helped us secure our dream home! He’s down to earth, friendly & prompt. James made the whole process a breeze.
James Merchan
We bought a house recently in Mount Eliza through Adam. We found Adam to be professional and most of all helpful. Adam has a relaxed style about him whilst being attentive at the same time. There’s a certain directness and honesty we like about Adam. Congratulations Adam and we wish you all the very best in the future. Milan and Patrick
Adam Hanley
We had James and John sell our property and it couldn't have gone smoother. From the outset they were great. Their knowledge of the area, their selling strategy and their efficiency was brilliant. They gave us honest feedback on ever step and made the sale extremely easy and successful. Wont hesitate to use them again.
James Merchan
Adam provided great support and found several potential buyers immediately after Covid 19 Lockdown ended. Entire process was smooth and professionally managed. I have no hesitation in recommending Adam to anyone considering a property transaction.
Adam Hanley
We bought our house from James, and he was a pleasure to deal with. He is true to his word, and when he says "best and final offer by 5pm", that's what he means. No sneaky business.
James Merchan
James and his team made the whole selling process simple and easy. They provided open and honest inputs at the beginning, and flexibility with the go to market strategy that allowed us to make the most of the campaign while keeping a lid on the fees. 5 days on the market and 3 good offers later we were under contract. Couldn’t be happier with our experience with Impact.
James Merchan
James provided supreme service. He was fast, efficient & reliable. Jame's communication skills were first class, consistently providing potential buyer feedback early in the morning until late at night. Within 5 days the house was sold - with the sale price well above our expectation! Thanks James, Fantastic Result & Great Service!!!!!
James Merchan
We decided to use James Merchan of Impact on the basis of excellent sales results he was achieving in our pocket of Mt Eliza. From our first communications over the phone during lockdown, we felt confident that James understood us and our property. His advice helped us to show the property to its best, and helped us achieve an excellent result in only 4 days on the market. We would highly recommend James and his team's service.
James Merchan
My partner and I just purchased our first property and were impressed by both John and James. Dealing mostly with John, we appreciated the quick communication, professionalism, and support. Top class customer service during a stressful process is priceless. We would certainly recommend John, James and the whole Impact Realty Group team.
James Merchan
Impact Realty Group Mount Eliza | Frankston
