John was excellent to deal with from start to finish; he was very transparent and kept us updated the whole way through. He also offered a lot of knowledge and advice during the purchase of our next home. Thanks, John we look forward to doing business in the future.
John Merchan
James was terrific to deal with. He was very honest and straightforward throughout the whole process. His communication and professionalism was top notch and we would absolutely recommend friends and family to work with James and the team at Impact.
James Merchan
James was very easy to work with and had an impressive knowledge of the market. His team backed up well and our property was very well marketed with a high number of interested buyers. We received a great sales result and would highly recommend him.
James Merchan
A seamless transaction marked by efficient communication during interactions with a director. The settlement day experienced a delay due to a banking issue; nevertheless, James exhibited remarkable dedication by helping with the movement of heavy furniture. It is noteworthy to reflect on the number of agents who would be inclined to provide such hands-on assistance. Outstanding job, James.
James Merchan
We were fortunate to both buy and sell a home with John and Impact Realty, and we are so grateful to him for making the experiences easy and painless. Knowledgeable, kind, and efficient at every part of the process, we couldn’t have asked for more seamless transactions. Thanks John!
John Merchan
Adam was available any time and responded to my many questions.
Adam Hanley
To trust in today's world is an enormous step to take; to trust someone, an unknown entity if you like, to come into your life, sell your home...a home that has been a crucial part of your lives, a family home filled with memories, & a home that we needed selling quickly for a variety of reasons...was we felt a huge undertaking. James delivered on all fronts. His team were also supportive, courteous & efficient. We knew that we had trusted the right person. Every success James & Co.
James Merchan
Adam was very calm and professional throughout the process of selling my home. He provided excellent advice on how to prepare my home for sale. Research of the area resulted in the price range being right on the mark and the house sold after one open for inspection. I highly recommend Adam and Impact Realty to anyone thinking of selling their home :)
Adam Hanley
It was such a wonderful experience selling and buying a new home with John and his team. His support and timeless effort was something we continue to speak to our friends about when the topic of real estate comes up! It was an absolute pleasure to work with John.
John Merchan
I'd highly recommend James & Impact Realty. After meeting several agents, we chose James for his methodical approach to applying a price range. This approach resonated with us and given it was fact based aligned to our property meant we didn't go to market overpriced. James was professional and responsive during the sales campaign, provided regular feedback and we achieved the target price. James delivered exactly what he said he'd do when we agreed to proceed with him.
James Merchan
We were delighted to buy our new home from James. Thank you James for making everything so easy and comfortable. Your ‘down to earth’ manner, approachability and integrity shines through. We would highly recommend.
James Merchan
James and the whole team kept me informed at all times what was happening with my property and the market overall. Always responded quickly when I asked a question whether it was by email or by phone. Highly recommend.
James Merchan
Impact Realty Group Mount Eliza | Frankston
