Lisa was a pleasure to deal with during the sale, along with her daughter Jada.

Lisa Borstel

star   4.9   (280 reviews)

Lisa has expert market knowledge, presents the property to market in its best light, takes full charge of sale negotiations and contractors required to have the property fit for sale. Lisa exceeded my sale price expectations. I could not be more pleased with the service provided. Highly recommended. James Miller

Lisa Borstel

star   4.9   (280 reviews)

Was a overall great experience in such a full on time buying our first home not knowing anything, but with Lisa’s help the experience was made so easy and got guided through the whole thing from start to finish!

Lisa Borstel

star   4.9   (280 reviews)

Lisa gave us the highest valuation and was able to achieve close to it for us. She was great at keeping us informed through the whole process and was also good at navigating some tricky family dynamics. She was persistent in following up leads but without being overbearing. We are happy with the result and would recommend Lisa.

Lisa Borstel

star   4.9   (280 reviews)

Fantastic service from our very first enquiry right through to settlement. Kay and the team were outstanding — truly a breath of fresh air.

Kay McKee

star   4.9   (148 reviews)

In my dealings with Lisa, I found her to be highly responsive, clear and courteous in her communications. Lisa made the entire process straightforward and as stress-free as possible.

Lisa Borstel

star   4.9   (280 reviews)

Lisa was always available and would phone or text back quickly. She understood the market in my area and how to best advertise. My first open day was on the Saturday and by the following Wednesday I had a committed sale for over the asking price. She negotiated well with the prospective buyers. She understood my needs as mine was a difficult situation and she was very supportive. Lisa kept me up-to-date on all offers and how the negotiations were going. I would highly recommend Lisa as your agent for selling your property.

Lisa Borstel

star   4.9   (280 reviews)

We could not have chosen a better agent than Lisa to help us sell our property in Belmont North. Warm and friendly, yet refreshingly honest, she remained consistently focused on achieving the best possible outcome for us as her clients. Lisa was exceptionally supportive and proactive throughout the process which helped minimise the stress of selling our home. Because we were selling from interstate, we needed someone who could assist not only with the sale itself but also with organising repairs after damage caused by poor property management from our former agency. From the very first conversation, Lisa immediately took control of the situation. She visited the property to complete an appraisal and promptly arranged multiple trade quotes, as well as connecting us with an excellent handyman, Alex. Lisa was outstanding in keeping us informed throughout the entire process, returning every phone call and text within minutes. Thanks to her professionalism and dedication, we achieved an excellent result in a very short amount of time. We feel incredibly lucky to have had Lisa as our agent and have already recommended her to all of our family and friends in the area. Thank you Lisa!

Lisa Borstel

star   4.9   (280 reviews)

Kay has been wonderful to work with. She has a really warm, easy style that made the whole process feel far less stressful than I expected. She kept me well informed, stayed in touch throughout, and made it easy to feel confident in what was happening behind the scenes. I could see she brought that same approach to the buyer, which helped keep everyone engaged. What really stood out was how well prepared she was. She’d clearly done her research on my property and the local market, and she kept checking in with new updates so we could make good decisions together. Her experience and knowledge really showed and made a big difference. In the end, the property sold within a week, and the whole experience was smooth and positive. I’d happily recommend Kay to anyone.

Kay McKee

star   4.9   (148 reviews)

Reviewed a few local agents but pretty much knew after meeting Lisa that she was the perfect fit! Upfront, a fabulous communicator, open and honest, transparent and totally on the ball! When other agents asked me who I was using, they spoke so highly of her!!! She's highly experienced, a great negotiator, not pushy at all for us to take first offers and just made it work... and it was by no means easy or straight forward, but we achieved a great price working with her. We had a few property issues to contend with but Lisa handled them exceptionally. Her rates are competitive with other agents and I have no doubt we'll use her again in the near future. A huge shout out to Jada as well... she's a mini Lisa.... and couldn't do enough to please! Thank you so much Raine and Horne Team.

Lisa Borstel

star   4.9   (280 reviews)

It was evident from the minute Kay visited our home that we had made the right choice, Kay new the area well, understood the current market and buyer expectations, had a sales figure that we believed was achievable and was very thorough in inspecting the key points that made our home unique in the area. Kay answered our many questions without hesitation, and we were very confident in achieving a quick sale. Kay was always there for us, immediately returned phone calls and quickly updated us after an inspection. We felt we were in very good hands, and we were very quickly rewarded with a sale. Kay's many years of experience shone through; her wonderful friendly personality and her direct no-nonsense honesty were a breath of fresh air. Entrusting the sale of your biggest asset to the unknown is a dilemma. Kay always made us feel comfortable in our decision, and we simply left everything in her capable hands. If you are looking to sell, we believe Kay should be your first port of call, like ourselves, you won't be disappointed. Tracey & Doug

Kay McKee

star   4.9   (148 reviews)

Great communication style and marketing approach. I would highly recommend her with the sale of you house.

Lisa Borstel

star   4.9   (280 reviews)