Ray White have been great to deal with. The agents are very organised. I didn’t need to stress about anything. They took care of everything from the building hand over onwards. Great communication and very friendly too.
Ray White AKG
I thank Jenaya Barret and her team for being proactive. Jenny and her team kept frequent communication with me to update regarding the lease and giving me good advice and background check of prospective tenants. The marketing was professional and excellent negotiating skills to obtain premium rent.
Ray White AKG
The team responded to my messages after hours as they knew I was stressed when our tenant vacated unexpectedly
Ray White AKG
jenaya is very good. She helps sort out problems
Ray White AKG
Brodie-Lee has been an excellent property manager for us. She communicates promptly, and has been helpful when challenges have arisen. We're happy with the whole team.
Ray White AKG
Responsive team to communicate and collaborate with vendors, tenants and others with regards to the property management
Ray White AKG
William is professional but at times lacks the correct communication skills. And unfortunately slipped when negotiating the new rental terms for new tenants. I felt like there was hidden communication regarding the lease arrangement with tenants leaving property early and timing of new tenants coming in. Having to pay three weeks of rent and not knowing that was going to happen is not ideal.
Ray White AKG
Their dedication and support made the entire process smooth and stress-free. I would highly recommend their services to anyone looking to rent or buy a property.
Ray White AKG
Very professional and helpful with the whole process
Ray White AKG
Overall, my experience with my property manager has been positive, and I appreciate the work that goes into managing the property. However, I do feel there is room for improvement, particularly when it comes to communication and follow-up. I find that I often need to send reminders or follow up on matters that I feel are fairly straightforward. There have also been occasions where emails have gone unanswered, requiring additional follow-up from my end. While I understand that everyone has a busy workload and things can occasionally be missed, I would appreciate more proactive communication and timely responses. These experiences have influenced the rating I have given. My intention is not to be overly critical, but to provide honest feedback that I hope will help improve the overall service.
Ray White AKG
I couldn't be happier with the service I've received from Ray White, particularly from Maddison. She is responsive, friendly, professional, and incredibly knowledgeable. Communication has been outstanding—she always keeps me informed and is proactive in providing updates, which gives me real peace of mind. As the owner of an investment property in another state, you rely heavily on your property manager to look after your investment, and Maddison has exceeded my expectations in every way. She is organised, reliable, and genuinely cares about both her clients and the properties she manages. My experience with Ray White has been the complete opposite of what I experienced with Stone Real Estate. The difference in service, communication, and professionalism has been remarkable. I highly recommend Maddison and the Ray White team to anyone looking for an exceptional property manager
Ray White AKG
Good communication and looked after my requests well
Ray White AKG
Ray White AKG
