We have had a great experience leasing our house for the 1st time. The Property Manager Brianna Tuckey is awesome. What stood out was Brianna's communication, it was concise, rapid and on point. A great communicator and operator. Thanks again Brianna and Ray White
Ray White Cranbourne
Very knowledgeable and professional agency and highly recommend Katelyn Parry as a property manager.
Ray White Cranbourne
What can I say. Ray white Cranbourne have what it takes to be knowledge. This team have excellent communication skills. They keep you updated!!! Our first time renting from them. They’re quick and organise to respond to any given situation. Approved our application and send us emails, sms or a phone call. To congratulate us. If you need assistance, they are quick to respond and give you the best service. They do their job well, with great customer service. Keeping their customers/tenants satisfy. I highly recommend if you need anything repair or fixed ASAP. These guys will do their best. We are happy and pleased with their work ethic and commitment. Thanks Guys
Ray White Cranbourne
I find the representatives at Ray White very helpful and reliable. Because of their expertise, I am able to focus on my priorities and leave the management of my properties to the experts at Ray White Cranbourne
Ray White Cranbourne
Ash Mayor has been nothing but short of exceptional! From the time we were approved for the property he has made us feel at ease, he is so lovely to deal with and always replies to any concerns quickly. Thank you so much Ash we have really appreciated your customer service.
Ray White Cranbourne
The staff at Ray White Cranbourne were amazing when my partner and I applied for a rental. They were very efficient with processing our application.
Ray White Cranbourne
It was fabulous experince. Brianna really handled our search well and given us a great support.
Ray White Cranbourne
If I wish to purchase a property in the future I would certainly look at what Ray White has to offer.
Ray White Cranbourne
Every person I've dealt with whether it be answering phones, running the inspections or managing the property has been lovely. They have kept me informed, been timely, helpful and most importantly followed through with everything they have said. This is a marked difference and improvement on some of the other real estate agencies in the area. I have been very happy with the customer service and would seek to rent, buy or sell with them in the future. Can recommend!
Ray White Cranbourne
My partner, myself and our two children moved from regional VIC to Metro Melbourne during the Covid lock downs meaning we were not able to come and view the property before hand. Problem 1. The property has an extremely steep drive way that we were not told about nor was it put on the listing and our normal non lowered Holden cannot get up it with out damaging the front of our car. This means our car has to be parked on the road, susceptible to damage and theft instead of locked in the garage. Problem 2. When I came to pick up the keys I was told by the property manger that she would get some one to do the lawns as they were extremely overgrown. This was on the 13th Nov, it is now 2nd Dec and we have had no contact regarding this, from the property manger or a gardener, despite me emailing and texting to chase. Problem 3. Upon moving in we found the ensuite shower leaked from the shower head and the drain was blocked whilst the main shower leaked from the door. The shower head has since been sorted but we had to unblock the drain ourselves and are still waiting to hear about the leaking door. We also found a broken, unusable blind in the main lounge window, lights not working and the extractor fan light is broken. None of these issues were communicated to us. Considering the property was vacant for 2 weeks before we moved in you would think they had time to sort these issues. Since moving in we have had poor communication, every email or text we send is either not replied to or replied to days later and calls just go unanswered. No acknowledgement for the way this whole thing has been handled let alone an apology. What should have been an exciting time in our life has now tarnished by a lot of unnecessary stress.
Ray White Cranbourne
I have been with Ray white for long time. I’m happy and satisfied with the service.
Ray White Cranbourne
We are very happy with the process from the start to so far.. Ashley and the team are very professional and responsive with any queries..
Ray White Cranbourne
