James had sold a property of ours at Tura more than 15 years ago, so we had hoped to use him again, but unfortunately he was unavailable as he was on leave while moving between agencies. So we initially went with an agent who claimed to be the No. 1 in the area. Despite admitting to not personally liking our home (!), she over-valued it and wasted months of our time. An agreed parting of ways led us back to James, who was now with Sails. What a difference! He admitted to loving the style and quality of our home but was realistic about the price, though always positive. He kept us regularly updated on potential buyer feedback, and it wasn't long before he had people who had known and trusted him from a previous time in the area, interested. A price was soon agreed. James was polite and knowledgeable throughout - even insisting we should not take a low offer just for the sake of it, in a declining market. He let us make the decision to accept an improved offer - he did not push us to sell. We cannot recommend him more highly.

James Cravana

star   5   (77 reviews)

From day one James and his team were true to their word! Apart from achieving a great result in a very short time, James and the team kept us informed on the progress of the sale; updates after the open for inspection, private viewings and responses to the advertising of the property. We would not hesitate in recommending James and team!

James Cravana

star   5   (77 reviews)

We highly recommend James Smith as an agent for you. He is knowledgeable, polite, truly interested in assisting you, communicates on a regular basis and highly trustworthy.

James Smith

star   4.8   (75 reviews)

We chose James to help sell my mother’s home after she could no longer live Independently. It was a very hard time for mum but James made the experience stress free with his sensitivity and professionalism. James recommended we have the home staged which proved extremely successful. We were kept informed after each inspection and throughout the selling stage which was a dramatic difference to other agents we have used the past. I would highly recommend James to anyone wishing to sell their property.

James Cravana

star   5   (77 reviews)

From the outset it was obvious that James was going to be good for us. He was enthusiastic, polite, attentive, knowledgeable and understanding. He introduced his team to us and to the property and we felt confident that they would be able to present our property in the best way possible. We received regular updates and feedback from inspections not to mention encouragement that we had done all we could to achieve a satisfactory outcome. Our property had been listed for 120 days prior to James taking over the sale, he sold our property within a month. I could not recommend James more highly

James Smith

star   4.8   (75 reviews)

My ex husband, daughter and son are all fully Licensed Real Estate Agents so I am well aware of the professionalism that is required in the industry. As well as the skills and knowledge listed above, patience, tenacity, time and most importantly trust are vital things to consider when choosing your agent. My family are no longer living in NSW so when I needed a local agent to sell my two residential properties and a large retail commercial property I sought an agent with all the qualities I needed and in Steve Haslam of Sails Real Estate I found the agent to do the job. I thank him most sincerely. Lyn Brunning.

Steve Haslam

star   4.9   (97 reviews)

When dealing with Steve and the team from Sails you will quickly realise that they are a cut above. Attentive, polite and professional are some of the qualities that describe this team well, and I mention the team as the whole agency is working for you. Steve managed to achieve a great price for our home and we are grateful for his hard work. I would highly recommend him and the team at Sails.

Steve Haslam

star   4.9   (97 reviews)

From the moment we met James Cravana until the moment we settled, he was consistently professional in every respect. As first home buyers we were new to the process, and James went out of his way to provide us with all the information we needed to make a measured and careful choice about our purchase. He responded quickly to our emails and phone calls, answered all our questions with patience and clarity, and demonstrated exceptional integrity when it came to the negotiation of price and conditions of sale. Even after the settlement is complete he has continued to provide support, assistance and genuine enthusiasm for our purchase. I would not hesitate to recommend James to any prospective purchaser.

James Cravana

star   5   (77 reviews)

My property sold quickly and without any fuss, the sale went through smoothly I thoroughly recommend this agent. Margaret Rodgers

James Smith

star   4.8   (75 reviews)

Mr James Smith handled the recent sale of our apartment in Merimbula . He is a complete gentleman , and was a pleasure to work with , his professionalism giving us complete confidence that our best interests were in very secure hands . His communication with us was excellent keeping us informed at each and every step of the process , nothing was too much trouble for James and made this sale quite stress free , by far the best experience we have had with property transactions . We would thoroughly recommend James to each and everyone requiring the services of an outstanding estate agent .

James Smith

star   4.8   (75 reviews)

We found James, to be an extremely professional and knowledgeable agent. He provided us with fantastic guidance and advise throughout the entire process, and his friendly respectful manner gave us confidence in both James, and the agency he represented. Thank You, James

James Cravana

star   5   (77 reviews)

James Caravan and Sales Real Estate were very helpful, hospitable and reliable in selling our house in Tura Beach. We can confidently recommend them and would not hesitate to use Sails Real Estate again in the future. They did a good job.

James Cravana

star   5   (77 reviews)