Smart Rentals was good until it was time to vacate. I had to send through bond clean receipts many times. They said the house was not clean enough. I asked them if they called the bond cleaning company back to fix it and they said yes. I asked the cleaning company and they said no they never got a call back and this was 2 weeks later. Smart Rentals property manager then said "the owners can hold your bond for between 1-3 years" absolute rubbish. So we filled in our own bond return form and got it back.

Smart Rentals Townsville

Very efficient and respond immediately and are very organised and make the process of renting out a property manageable as they take cAre of everything and ensure your rent comes in on time and maintain the property to the best standards

Smart Rentals Townsville

Awesome service from Steven and Kylie. Both are very friendly and helpful. The online system is also very good providing me with the necessary paperwork and cashflow. Highly recommend them team from SmartRentals Townsville 👍

Smart Rentals Townsville

As a tenant having my first rental experience in a long time I can say I have been super impressed by Smart Rentals Townsville, efficient, friendly and very understanding staff right across the board. I cannot recommend them highly enough as either a Tenant or if you are looking for a top class Property Management Company.

Smart Rentals Townsville

This agency has been wonderful in so many ways. They communicate well, look after the property like their own, and are thorough and responsive. They were able to advocate for our best interests in an unfortunate situation with tenants. Highly recommend.

Smart Rentals Townsville

Smart Rentals have been fantastic. I can’t fault their service or their professionalism. Kylie is especially helpful and wonderful to deal with.

Smart Rentals Townsville

Issues are dealt with promptly. Very professional

Smart Rentals Townsville

Smart rentals have been our Rental Mangers for the past 3 years and have been excellent. They are a quick response agency and are willing to go over and beyond always.

Smart Rentals Townsville

My first experience using an agent to manage my investment property. Smart Rentals have been fantastic. They communicate with me on all matters, nothing seems to be any trouble to them. I am always informed of what is happening and their response to any query is always prompt and leaves me with the confidence that my investment is being well managed by them. Superb service and very professional.

Smart Rentals Townsville

By far the most professional, yet friendly and approachable staff I've ever encountered in a Real Estate. Any maintenance or requests are seen to very quickly. Honestly, cannot say enough about this Real Estate. 10/10

Smart Rentals Townsville

Steve and his team are responsive to both landlords and tenants requirements making them my choice! Julie

Smart Rentals Townsville

they've been nothing short of fantastic and was very supportive when I lost my job and struggled to pay rent for a week. they offered to do double rent the next week and removed late fees. awesome service and highly appreciate their help during a difficult time.

Smart Rentals Townsville