I cannot speak highly enough of Jess Doolan and Sienna Hoang from Stone Real Estate Gungahlin. From the moment I engaged them to sell our home, they demonstrated exactly what makes an exceptional real estate agent. Their local knowledge of Gungahlin and the surrounding area was outstanding. They understood the local market, what buyers were looking for and how best to position our property to achieve the strongest possible result. Their knowledge and experience gave us complete confidence throughout the entire process. What truly set Jess and Sienna apart was their exceptional customer service, attention to detail, patience and professionalism. They were always approachable, responsive, honest and transparent. They took the time to explain everything clearly, kept us informed and never made us feel pressured. I was particularly impressed by the genuine consideration they showed towards our tenants. They ensured they were treated with respect, kept informed and felt comfortable throughout the campaign. Their empathy and understanding demonstrated that they genuinely care about the people involved, not just the transaction. Jess and Sienna are the most gorgeous team and an absolute pleasure to deal with. They combine strong local market knowledge with integrity, professionalism, excellent communication and a genuine commitment to their clients. They went above and beyond at every stage and made what could have been a stressful experience feel smooth and positive. For me, an exceptional agent is someone who listens, communicates, understands their market, is honest about expectations, pays attention to every detail and genuinely cares about achieving the best outcome. Jess and Sienna embody all of these qualities. I am incredibly grateful for everything they did in the sale of my home and would not hesitate to recommend Jess and Sienna to anyone looking to buy or sell in Gungahlin and the surrounding areas.

Jess Doolan

star   5   (267 reviews)

After buying our home through Jess, we knew there was only one person we’d trust to sell it. Her communication, strategy and attention to detail are second to none. She researches and reads the market and buyers with real precision, which gave us total confidence from day one. Personable, pragmatic and always one step ahead. Jess adapts as things play out and guides you through every stage of the process. We had complete faith in her and her team, and it paid off. Whether you’re buying or selling, working with Jess means you’re in the best hands possible.

Jess Doolan

star   5   (267 reviews)

I had a very positive experience working with Sam throughout the purchase of my property. Communication was excellent – Sam was approachable, responsive and kept me informed throughout the process. Sam's knowledge of the local market was very helpful, and I appreciated their honest and straightforward approach. He handled negotiations professionally, communicated clearly between all parties and made the purchasing process feel easy and stress-free. Overall, I found Sam and other staff of Stone Real Estate to be professional, reliable and genuinely easy to deal with. I would happily recommend Sam and Stone Real Estate to anyone looking to buy or sell a property.

Sam Dyne

star   5   (201 reviews)

Jess was professional, responsive, and kept me well informed throughout the entire selling process. She worked hard, handled every challenge calmly, and helped achieve a great result. I would happily recommend her.

Jess Smith

star   4.9   (818 reviews)

Jess was fantastic throughout the entire home-selling process. She was professional, responsive, and always kept us informed, making what could have been a stressful experience feel straightforward and manageable. What really stood out was her negotiation skills. Jess and her team negotiated confidently on our behalf and achieved an excellent outcome. I would highly recommend Jess to anyone looking for a knowledgeable, dedicated, and skilled real estate agent.

Jess Smith

star   4.9   (818 reviews)

As a first-time homebuyer, I feel incredibly lucky to have purchased my property through Stone Real Estate. The entire process was handled with the utmost care, transparency, and professionalism. A special thank you to Max, who initially showed me the property and was incredibly helpful in answering all of my questions, and to Riya, whose caring and supportive guidance made a potentially stressful experience completely seamless from beginning to end. The communication from the whole team was outstanding from start to finish. If I am ever in a position to sell a property in the future, I will absolutely use this amazing team. I cannot recommend them highly enough!

Jess Smith

star   4.9   (818 reviews)

When we bought our current house last year, Sam was the representative agent and the level of professionalism and support we received then was all I needed to choose him when I was finally ready to sell my apartment this year. Sam provided much-needed advice about what cosmetic improvements to make to the apartment as appealing as possible, and kept me regularly updated throughout the sale process. I wanted a fair sale price with minimum fuss and that is exactly what I got. Thank you Sam

Sam Dyne

star   5   (201 reviews)

Jess and her team did an amazing job selling my property, resulting in multiple offers within seven days of listing, and an outcome that I was very happy with. Based on her expert understanding of the market, Jess ensured that my property was styled to match buyer expectations perfectly. Jess and her team are consummate professionals and Jess is an exceptional communicator and negotiator. I encourage you to choose Jess to sell your property.

Jess Smith

star   4.9   (818 reviews)

Honestly, with the Aussie property market cooling off lately, I was pretty stressed about selling. Between high interest rates and banks squeezing everyone's borrowing power, it felt like the worst possible time to list. But working with Jess completely turned that around. Her market knowledge is next-level. She totally got the bigger picture of what buyers are dealing with right now, but also knew our specific neighbourhood inside and out. Her team knew how to highlight what makes our place special compared to others on the street, and mapped out a pricing and prep strategy that had genuine buyers through the door in days. What I loved most was their communication style. There was zero jargon / sales pitch nonsense it just straight-up, honest advice and constant check-ins that kept me completely in the loop throughout the process. When it came time to negotiate in a tougher market, She is an absolute genius. She handled every lowball attempt and counteroffer with total confidence. It really felt less like dealing with a corporate agent and more like having a seasoned, experienced captain steering the ship. I couldn't be happier with the outcome if you're selling right now, get Jess on your side!

Jess Smith

star   4.9   (818 reviews)

Jess, Alex and the whole team were very supportive! They were in touch with us and replying to all enquiries and questions all the time. The whole team is always across of what is going on and are so on the ball that our confidence in the process couldn't be higher. They happily assist us in every single step and helped us with things that we didn't expect them to. Their hard work and passion was really appreciated, my wife and I couldn't be more thankful for having chosen this team to help us selling our home.

Jess Smith

star   4.9   (818 reviews)

Selling a home during a difficult market can be incredibly stressful, but Jess made the entire process feel manageable from start to finish. She was professional, approachable and genuinely understanding throughout the sale. Her communication was exceptional and she was always upfront, responded quickly to my questions, and kept me informed every step of the way. Jess has excellent market knowledge and gave honest, practical advice that helped me make informed decisions. She took time to explain my options and guide me through what was a challenging market. Her advice proved invaluable in achieving a successful sale. I was also consistently impressed by her team. Every member I dealt with was knowledgeable, responsive and professional. They worked seamlessly together, provided excellent support, and made what could have been an overwhelming process much easier to navigate. I wouldn't hesitate to recommend Jess and her team to anyone looking for an agent who is honest, highly communicative, professional and committed to achieving the best possible outcome for their clients.

Jess Smith

star   4.9   (818 reviews)

Jess Smith and the team at Stone were exceptional in every way. Their communication was faultless and the whole team was friendly, helpful and professional. They were good at hand holding when things were stressful and maintained a positive and can-do attitude for the entire campaign. I would highly recommend.

Jess Smith

star   4.9   (818 reviews)