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Our reviews

  5  
868 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: reliable, honest, friendly, supportive, responsive, local expert, clear communication.
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Buyer review
Excellent and reliable
over 4 years ago
Excellent and reliable

Jess is such an amazing and reliable person to talk to. Great and open communication and she was very passionate about helping me purchasing property. She put extra effort to sort out issues I had and I am very glad that i worked with her.

Jess Smith

Jess Smith

  4.9   (794 reviews)
Seller review
Highly recommend - efficient and knowledgeable
over 4 years ago
Highly recommend - efficient and knowledgeable

Jess and her team were able to put our home on the market in what felt like world record time, and then sold our home a little over a week after it went live. The team were amazing in making all the behind-the-scenes things happen with no fuss whatsoever. They are a well-run enterprise. Would highly recommend Stone Gungahlin.

Jess Smith

Jess Smith

  4.9   (794 reviews)
Seller review
An agent who inspires confidence and trust
over 4 years ago
An agent who inspires confidence and trust

Historically, selling my house has been a stressful unpleasant experience, mainly because (a realisation gained in hindsight), I did not enjoy a relationship of trust with my chosen agent. I often had the sense they were not being truthful and I was just a means to an end for them. By contrast, my experience with Stone Real Estate Gungahlin and in particular Jess Smith and Jess Doolan has been a welcome breath of fresh air. In my view they are two smart women who make a wonderful team, combining Jess Smith’s experience, knowledge and wisdom with Jess Doolan’s energy and enthusiasm. And they both possess a manner and relational style founded on genuine interest and care for the client, both seller and buyer, that inspires confidence and trust. Because what they told me during our various meetings made sense and they answered my questions directly and without guile, I developed a settled calm belief in them and the process they invited me into. I knew they would keep me informed, would consult where needed and would always act in a way that served my interests. Consequently, this house selling experience was rewarding and positive, not just in the financial sense but in many other ways too. And I am grateful to them for that.

Jess Smith

Jess Smith

  4.9   (794 reviews)
Seller review
Jess is a real Pro
almost 5 years ago
Jess is a real Pro

We chose Jess from her reputation in the north Canberra market. She has been working in the area for many years and knows the market intimately. And it really shows. She is a real pro and was very easy to deal with. She achieved a great result for us.

Jess Smith

Jess Smith

  4.9   (794 reviews)
Buyer review
Great experience purchasing our 1st property
almost 5 years ago
Great experience purchasing our 1st property

Excellent customer service. Prompt replies to your queries. Always there to help. Made our first home buying experience quite smooth. Highly recommend Stone Real Estate, Gungahlin.

Jess Smith

Jess Smith

  4.9   (794 reviews)
Seller review
Jess was amazing
almost 5 years ago
Jess was amazing

Jess gave us great advice throughout our journey of selling our property. She gave us professional advice and guidance of the current market, what to expect and our options. She sold our house in the first week and made the journey smooth and easy. Her team are professional and amazing.

Jess Smith

Jess Smith

  4.9   (794 reviews)
Buyer review
Jess is a patient easygoing agent
almost 5 years ago
Jess is a patient easygoing agent

Jess is very patient and also had FaceTime with me to show me the property as I am in Sydney and cannot view the property Highly recommend

Jess Smith

Jess Smith

  4.9   (794 reviews)
Buyer review
Jess Smith
almost 5 years ago
Jess Smith

Jess was extremely supportive and and informative throughout our property search in the incredibly hot Canberra real estate market of 2021. She was very knowledgeable regarding the market and always approachable out of hours with our information requests. She discussed many issues with vendors on our behalf. Her feedback was always prompt, accurate and realistic. I would not hesitate in recommending her services to other prospective Canberra buyers.

Jess Smith

Jess Smith

  4.9   (794 reviews)
Buyer review
Absolutely amazing great agent!
almost 5 years ago
Absolutely amazing great agent!

Jess was so friendly and welcoming from the beginning to the end. She had assisted my partner and I to find our little piece if paradise. I would recommend Jess to anyone thinking about buying or selling there property.

Jess Smith

Jess Smith

  4.9   (794 reviews)
Seller review
Amazing agent!
almost 5 years ago
Amazing agent!

Jess and her team were amazing to deal with in the sale of our property. They made the process of selling hassle-free with their great organisation and communication, always ensuring to keep us updated along the way. We felt very valued and really trusted Jess' experience and honesty through-out the process. I would highly recommend selling with Jess! A big thank you Jess and JD!

Jess Smith

Jess Smith

  4.9   (794 reviews)
Buyer review
Excellent experience. Would recommend
almost 5 years ago
Excellent experience. Would recommend

Very good communication, always fast responses, and ensured we were always kept in the loop throughout. Made for a very smooth purchase, thanks again to Jess and the team!

Jess Smith

Jess Smith

  4.9   (794 reviews)
Seller review
Above and beyond!
almost 5 years ago
Above and beyond!

Been lucky enough to deal with Jess for a while and every time the experience has been amazing. It’s the after market extras that she does that make the difference and she goes above and beyond as an agent. Jess actually listens and plans a strategy around what I want as a seller or as a potential buyer and then goes about executing that plan without fault. Always keeps me informed and is available for my nagging questions and phone calls. You’re a star Jess!

Jess Smith

Jess Smith

  4.9   (794 reviews)
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