Susan's profile

Susan's reviews

  4.9  
Susan has 392 reviewsacross 18 different locations, showing 12.
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Susan's qualities as told by our client reviews: responsive, supportive, friendly, well-prepared, honest, clear communication, local expert.
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Seller review
Sensational Susan!
over 3 years ago
Sensational Susan!

Susan has an incredible knowledge of the current and past history of Claremont. Her advise on preparing our home for sale was great. We found Susan to be extremely frank and honest in all matters and at all times offered us sage advice. If you are considering selling your home we would have no hesitation in recommending Susan.

Seller review
Impressive professional with great organisational and communication skills
over 3 years ago
Impressive professional with great organisational and communication skills

We first got in touch with Susan some time ago when we became interested in the property market in our area. Susan kept updating us as often as we asked and also offered her honest personal view never pressuring to list the property. Once we arrived at our decision we very comfortably chose Susan to be our selling agent. Susan promptly organized her team and within an impressive period of time we were well set for the first home open, and only one we had to have. Her assessment and prediction were spot on.

Seller review
It was a pleasure dealing with Susan and her team.
over 3 years ago
It was a pleasure dealing with Susan and her team.

Susan James recently sold my property in Claremont. I highly recommend Susan to anyone looking to sell their home. She was a delight to work with, charming whilst remaining frank, honest and professional with her advice and suggestions. It really was a joy to work with Susan and her team. Thank you Susan

Buyer review
Excellent!
over 3 years ago
Excellent!

This was our first time buying a house and there were many uncertainties around it. Susan however made the housebuying process so effortless. Very professional, approachable at all times and hardworking! Be it morning or night, she answered our queries without any delays!

Seller review
Very happy
over 3 years ago
Very happy

We were very happy with Susan, she looked after us professionally,ethically and successfully. We would absolutely recommend as an agent.

Seller review
The best of the best for sure!
over 3 years ago
The best of the best for sure!

From the outset I knew Susan was going to be the best agent for the sale of my mother's house in Claremont. When I mentioned to friends that I had met with her, everyone knew her or of her reputation and highly recommended her and Duet. She knows the market and the area like no other, has insight and deep knowledge. She is a polished professional but also a great person. She and her team were a delight and the whole experience was so much better than I could have hoped for. The house was well received and sold quickly after only a week or so on the market and we were very happy with the great result.

Seller review
Perfect experience
over 3 years ago
Perfect experience

Having recently purchased a house via Susan, we knew that we wanted Susan to sell our existing home. Everything was clear and precise and Susan kept us informed through the process. All dealings were professional, courteous and Susan kept to her word through the whole process. From both a past buyer and seller through Susan, we recommend her unconditionally.

Seller review
Professional, personable and efficient
over 3 years ago
Professional, personable and efficient

Susan demonstrated a comprehensive market knowledge and presented an efficient and professional strategy all while being exceptionally social and friendly. Susan provides the balance between providing realistic and achievable outcomes whilst leaving no stone unturned to achieve an optimal seller outcome. Could not rate highly enough.

Buyer review
Happy experience
over 3 years ago
Happy experience

Susan James and her PA Sharon Leong were great through the whole process. Susan made the deal happen and Sharon assisted in the details and the transition. Don’t know how I would have managed without Sharon. Couldn’t fault them. I have no hesitation in recommending Susan and her team.

Seller review
Highly recommend and endorse Susan to represent your sale
over 3 years ago
Highly recommend and endorse Susan to represent your sale

Not the first time we have engaged Susan to sell our property, and won't be the last. Susan is honest, upfront, to the point, and focused on what outcomes you're looking for no matter what you're looking for in your sale process. I'll be the first in recommending and endorsing Susan to represent the interests of my friends and family.

Seller review
More than a real estate agent
over 3 years ago
More than a real estate agent

Susan James absolutely exceeded our expectations when she sold our home. She is very organised, amazing at communicating, exceptionally knowledgeable about all things real estate and above all she is honest and straight talking. She is not your average real estate agent, she is smart, transparent and has an amazing database of potential buyers. We sold with her whilst living aboard and she managed every single detail. Our tenants vacated, she arranged all the necessary workmen for maintenance, showed through potential buyers (without even advertising the property) and sold our house less than 7 days after the tenants had left. And most importantly she sold our house for a great price.

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