We had a great experience both selling our property and buying our new property with Susan. The main thing being we trusted her, which made decision making based on her advice much easier. And it paid off, her hard and fast approach got us a sale price that far exceeded our sale price... with minimal disruption to our daily life.
Susan was absolutely exceptional through the buying process and made a stressful situation completely stress free! She has got to be the most efficient, ethical and hardworking agent around. We can’t thank her enough for making the buying process so easy!
From the outset Susan and her team moved quickly and seamlessly to put our property to market. Its marketing was efficiently managed, without expensive marketing 'add-ons' that add little value. Our property, like the area itself, is unique. We didn't need to point out the features of our property, she identified and promoted its benefits and location with an appreciation that only a life-long local could. Her market intelligence was second to none and utilised throughout the process and negotiations. Her and her team's communication was excellent throughout. Susan's education, understanding of contracts and high standard of ethics were very reassuring, and advice was freely given, for both the sale of our home and the purchase of another. We're glad to have the opportunity to put in writing our appreciation of Susan's great work.
I bought a property listed by Susan. Susan helped negotiate a price that worked for all, and did so in a professional, stress-free manner.
I found Susan always professional, calm and I could rely on her informed market advice. Both Susan and Sharon were very prompt and efficient, which resulted in a smooth sale transaction of our much loved home.
My husband and I were absolutely delighted with the service provided by Susan James. Not only is she professional and very knowledgeable in all areas of real estate, but also she is an extremely nice person so all interactions were pleasant and positive. Susan responded very quickly to any queries we had and she successfully sold our home of 43 years at the first home open. We would definitely recommend Susan to anyone needing an honest, professional and highly successful real estate agent.
If you ever wondered if an agent was worth the fees, then you haven't met Susan. Apart from being a wonderful person with extremely high integrity and excellent people skills, she is incredibly well organised, thoroughly prepared and has a fantastic team of people at Duet. I was initially criticised by my neighbours for using Susan out of her area. But after seeing the incredibly quick, high price sale that she achieved in only one weekend, two other neighbours have sold their house through her with equal success. It has been a really wonderful experience selling my house through Susan and I cannot recommend her highly enough.
Originally we were unsure if going with an out of area agent was a good idea but after sitting down with Susan it was an easy decision. The communication we received from Susan and her hard working team throughout the whole process was incredible. We knew where we stood the whole time and never had to chase Duet for information. As far as the sale the price we received far exceeded our expectations we still can’t believe it, it has put us in a great position moving forward. We highly recommend Susan if you are looking to sell.
Thank you to Susan and her team at Duet for their recent outstanding professionalism and expertise to help us sell our property in a challenging market. Susan’s high attention to detail ensured everything ran flawlessly from start to finish, and gave us confidence throughout. She was always available to answer questions and provided valuable advice and guidance. Her excellent communication and feedback made the process much easier than expected. I would not hesitate to recommend Susan to anyone.
Throughout my dealings with Susan I remained very confident of her industry skills and knowledge. She was always professional, highly intuitive, always there, extremely supportive and worked very hard to secure a great price in a market which at the time of sale was beginning to show some signs of slowing down. She was punctual, reliable, caring and remonstrated amazing negotiation skills. She was also backed by a great team who were also professional , very helpful and supportive. Thanks Susan . You did your very best.
Susan James lives and breathes Claremont and surrounds; her impressive knowledge of the market is underpinned by her genuine passion for community. We highly recommend Susan to future sellers in the area!
Selling our home of 45 years was not easy. Susan calmly guided us through the process and into the next phase of our lives. I am very grateful.
