Susan's profile

Susan's reviews

  4.9  
Susan has 392 reviewsacross 18 different locations, showing 12.
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Susan's qualities as told by our client reviews: responsive, supportive, friendly, well-prepared, honest, clear communication, local expert.
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Seller review
Excellent service and professionalism
almost 4 years ago
Excellent service and professionalism

Susan was very thorough and professional in helping us to sell our parents much loved family home. She has great knowledge of realestate in our area , and we appreciated her kindness, honesty and patience in the sale of the house. We valued her experience in gaining the expected price for the home.

Buyer review
AMAZING!!!
almost 4 years ago
AMAZING!!!

It is a pity that I can only rate Susan with 5 stars as she is definitely worth 10! She helped me to purchase an investment property which was highly sought after and went completely out of her way to help me secure the deal. Always available and so affable when it came to our purchase. Everything was always well prepared and I basically only had to sign the deal. Susan is by far and most certainly the most competent estate agent I have ever come across. Her customer service was second to none. I cannot rate her more highly!! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Seller review
Susan is an outstanding agent and we highly recommend her.
almost 4 years ago
Susan is an outstanding agent and we highly recommend her.

We chose Susan as our agent to sell our family home in Nedlands of 37 years as we had heard excellent reports about her. We were not disappointed as we found Susan to be well informed about the current market and realistic in her appraisal of our property. She provided us with sound and practical advice in preparing our home for sale and communicated promptly and honestly with us after all her interactions with potential buyers. Susan was extremely professional at all stages of the process and we were very happy with the result. We are delighted to recommend her as an agent.

Seller review
Susan exhibited excellent professional skills as my agent.
almost 4 years ago
Susan exhibited excellent professional skills as my agent.

I approached Susan almost a year before actually deciding to place my home on the market. I was impressed with her patience and gradual approach as I took time to decide to sell. It is such a momentous decision and Susan was always professional, passionate, emphatic and locally knowledgeable of the housing market.

Buyer review
Purchase of 10 Evelyn Rd Claremont with Susan representing seller
almost 4 years ago
Purchase of 10 Evelyn Rd Claremont with Susan representing seller

Susan was very helpful and knowledgeable and a real pleasure to do business with. She worked very hard to facilitate the sale in a timely way and I would have no hesitation in recommending her as an excellent agent for sale/purchase of a property in Claremont

Seller review
Great agent
almost 4 years ago
Great agent

Susan was professional and easy to get along with. She struck a deal that was perfect for us as vendors and also for our buyers. Brilliant agent.

Seller review
Swift and stress free experience
about 4 years ago
Swift and stress free experience

Susan was extraordinary!! We could not have asked for a more pleasant experience in selling our house in Subi. She was very knowledgeable and efficient and we can unreservedly recommend her to showcase and sell your house.

Seller review
Genuine and Reliable. Excellent knowledge of Claremont.
about 4 years ago
Genuine and Reliable. Excellent knowledge of Claremont.

Susan gave us a thorough sales package- good sales evidence and realistic pricing for the sales climate. Throughout the process she was generous with her availability and experience. Susan followed through on requests promptly. She is a delight to work with.

Seller review
Susan James is a delight to deal with.
about 4 years ago
Susan James is a delight to deal with.

Full marks for presentation, punctuality, professionalism and end result. We have no hesitation in recommending her. Our experience was a very positive one.

Seller review
Speedy sale with an excellent agent
about 4 years ago
Speedy sale with an excellent agent

Susan was chosen by our family to undertake the sale of my elderly fathers villa. Susan was friendly, professional , and knowledgeable about the fast moving current market. She was an excellent communicator and brought about a speedy , problem free sale for which we were very grateful.

Seller review
Exceeds all expectations
about 4 years ago
Exceeds all expectations

I had heard Susan was very good but she far outweighed my expectations. Her knowledge of the market was exceptional. Her contacts/trades to bring my house up to its best standards were a pleasure to deal with and prompt with their service. Susan has meticulous attention to detail, as do her staff at Duet. Susan always kept me informed and worked hard to deliver the best possible outcome for my family. I could not speak too highly of her and Duet. Lisa

Seller review
Susan is a brilliant agent - we could not recommend her more highly!
about 4 years ago
Susan is a brilliant agent - we could not recommend her more highly!

Susan did an excellent job in selling our Swanbourne property recently. Her professionalism, her knowledge of the market and her ability to make the sale process seamless was outstanding. This was our 3rd property sale through Susan and once again she helped us achieve a fantastic result in a quick time frame. We could not recommend her more highly.

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