Susan's profile

Susan's reviews

  4.9  
Susan has 399 reviewsacross 19 different locations, showing 12.
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Susan's qualities as told by our client reviews: responsive, supportive, friendly, well-prepared, honest, clear communication, local expert.
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Seller review
Second to none. Professional with outstanding advice.
over 2 years ago
Second to none. Professional with outstanding advice.

Susan James is the number one agent in this street and in the area. Her professional advice and understanding were beyond comparison. She adviced staging which greatly help selling my property. I asked for a long settlement date and she provide this. The whole process was generally stree free [ except for the cleaning] and achieved with a minimum of fuss. No one in this area is a better agent and achieved the best result in less than a week. Well done Susan James.

Seller review
5 Star Agent
over 2 years ago
5 Star Agent

Susan is a hard-working, high energy delightful person. She is backed by an excellent efficient team which was a huge help in sorting all of the annoying little things that have to be attended to in selling a property. We achieved a great price because she worked hard in negotiating the sale. Look no further if you are after the best agent.

Seller review
Very professional and friendly
almost 3 years ago
Very professional and friendly

We had a wonderful experience with Susan selling our home. We were very happy with her service; she was friendly and professional and met the price expectations that we set for our home. It was a big decision to sell and having Susan's experience and advice really made the process easy with no stress. She helped us work out what we needed to do to prepare the house and gave us great advice so that we could present it the best way possible.

Seller review
Susan James has a professional but personable approach to her role as real estate agent.
about 3 years ago
Susan James has a professional but personable approach to her role as real estate agent.

Before meeting with us Susan had done her homework on our home . She had reviewed and looked at our home prior to our purchase of it . She was aware we had done a renovation and with genuine enthusiasm we walked her through what we had done . Susan always gave positive feedback and we felt we could trust her with our most valuable asset .We would recommend Susan as she is professional, personable and a good person to work with .

Seller review
Professional and responsive
about 3 years ago
Professional and responsive

My family worked with Susan and we found her and team very responsive and easy to deal with. She was able to guide us through preparing our home for sale and supported us through negotiations. Thank you!

Seller review
High standards
about 3 years ago
High standards

Susan hit the bullseye when we sold our home. She used her deep understanding of the local area and the current market to guide us through preparation, presentation, marketing and negotiation to achieve a good selling price. All communication and contact with Susan was "corporate level" and highly professional, courteous and efficient and I appreciated the regular updates as she worked hard to show the property to potential buyers.

Buyer review
Above and beyond
about 3 years ago
Above and beyond

We recently had the pleasure of working with Susan as the listing agent for a house my husband and I were purchasing. Susan went above and beyond to ensure our concerns were addressed and that we felt supported throughout the entire process. Susan's efficiency and dedication were apparent from the start. Even though she wasn't representing us directly, she took the time to answer any concerns we had about the property and provided us with all the necessary information. Her prompt and thorough responses made us feel valued and informed, which greatly contributed to our confidence in moving forward with the purchase. What truly impressed us about Susan was her genuine care for both the seller and the buyer. It was evident that she wanted to facilitate a smooth and successful transaction for all parties involved. Despite her primary responsibility being the seller's representation, she extended her support to us as buyers, ensuring we had the necessary guidance and assistance throughout the process. Susan's dedication and knowledge were invaluable, and we felt fortunate to have her expertise guiding us. I highly recommend Susan to anyone looking for a listing agent who prioritizes the needs of all parties involved and strives for a successful transaction.

Seller review
Professional with Integrity
about 3 years ago
Professional with Integrity

Made the process of buying and selling stress free. Kept us fully informed all the way to settlement and beyond. Knew the area extremely week and was spot on with her insights and pricing. Would highly recommend Susan to any prospective sellers a buyers.

Seller review
No worries
about 3 years ago
No worries

Selling the family home and downsizing was daunting. Susan was very understanding and guided me through the process. She and her team were always available to connect me with the tradesmen I needed and general questions. My house sold quickly for more than I expected. I’d recommend Susan to sell or buy a home.

Seller review
Wonderful Real Estate Agent
about 3 years ago
Wonderful Real Estate Agent

We had a fantastic experience selling with Susan. Her professional, caring and personable nature helped us feel at ease and well-informed throughout the entire process. Excellent communication and guidance along the way. Thank you Susan! 🙏

Seller review
League of her own ...
about 3 years ago
League of her own ...

An exceptional operator, complimenting her overriding integrity with commerciality and class, it is easy to understand why she is at the top of her chosen markets We’d be loath not to have Susan on any future transactions and would emphatically recommend her to others

Seller review
Sale after one home open!!
about 3 years ago
Sale after one home open!!

Susan and Sharon form a formidable team, combining to provide an excellent service resulting in a quick and seamless sale. The sale strategy and impressive communication process resulted in a very satisfactory outcome.

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