Susan's profile

Susan's reviews

  4.9  
Susan has 392 reviewsacross 18 different locations, showing 12.
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Susan's qualities as told by our client reviews: responsive, supportive, friendly, well-prepared, honest, clear communication, local expert.
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Seller review
Professional with Integrity
almost 3 years ago
Professional with Integrity

Made the process of buying and selling stress free. Kept us fully informed all the way to settlement and beyond. Knew the area extremely week and was spot on with her insights and pricing. Would highly recommend Susan to any prospective sellers a buyers.

Seller review
No worries
almost 3 years ago
No worries

Selling the family home and downsizing was daunting. Susan was very understanding and guided me through the process. She and her team were always available to connect me with the tradesmen I needed and general questions. My house sold quickly for more than I expected. I’d recommend Susan to sell or buy a home.

Seller review
Wonderful Real Estate Agent
almost 3 years ago
Wonderful Real Estate Agent

We had a fantastic experience selling with Susan. Her professional, caring and personable nature helped us feel at ease and well-informed throughout the entire process. Excellent communication and guidance along the way. Thank you Susan! 🙏

Seller review
League of her own ...
almost 3 years ago
League of her own ...

An exceptional operator, complimenting her overriding integrity with commerciality and class, it is easy to understand why she is at the top of her chosen markets We’d be loath not to have Susan on any future transactions and would emphatically recommend her to others

Seller review
Sale after one home open!!
almost 3 years ago
Sale after one home open!!

Susan and Sharon form a formidable team, combining to provide an excellent service resulting in a quick and seamless sale. The sale strategy and impressive communication process resulted in a very satisfactory outcome.

Seller review
Cannot recommend highly enough.
almost 3 years ago
Cannot recommend highly enough.

We had a great experience both selling our property and buying our new property with Susan. The main thing being we trusted her, which made decision making based on her advice much easier. And it paid off, her hard and fast approach got us a sale price that far exceeded our sale price... with minimal disruption to our daily life.

Buyer review
Exceptional professionalism and efficiency
almost 3 years ago
Exceptional professionalism and efficiency

Susan was absolutely exceptional through the buying process and made a stressful situation completely stress free! She has got to be the most efficient, ethical and hardworking agent around. We can’t thank her enough for making the buying process so easy!

Seller review
Delightful, professional negotiator with unrivalled local market knowledge and understanding.
almost 3 years ago
Delightful, professional negotiator with unrivalled local market knowledge and understanding.

From the outset Susan and her team moved quickly and seamlessly to put our property to market. Its marketing was efficiently managed, without expensive marketing 'add-ons' that add little value. Our property, like the area itself, is unique. We didn't need to point out the features of our property, she identified and promoted its benefits and location with an appreciation that only a life-long local could. Her market intelligence was second to none and utilised throughout the process and negotiations. Her and her team's communication was excellent throughout. Susan's education, understanding of contracts and high standard of ethics were very reassuring, and advice was freely given, for both the sale of our home and the purchase of another. We're glad to have the opportunity to put in writing our appreciation of Susan's great work.

Buyer review
Great outcome
about 3 years ago
Great outcome

I bought a property listed by Susan. Susan helped negotiate a price that worked for all, and did so in a professional, stress-free manner.

Seller review
Reliable and a pleasure to work with
about 3 years ago
Reliable and a pleasure to work with

I found Susan always professional, calm and I could rely on her informed market advice. Both Susan and Sharon were very prompt and efficient, which resulted in a smooth sale transaction of our much loved home.

Seller review
Highly Recommended
about 3 years ago
Highly Recommended

My husband and I were absolutely delighted with the service provided by Susan James. Not only is she professional and very knowledgeable in all areas of real estate, but also she is an extremely nice person so all interactions were pleasant and positive. Susan responded very quickly to any queries we had and she successfully sold our home of 43 years at the first home open. We would definitely recommend Susan to anyone needing an honest, professional and highly successful real estate agent.

Seller review
Outstanding!
about 3 years ago
Outstanding!

If you ever wondered if an agent was worth the fees, then you haven't met Susan. Apart from being a wonderful person with extremely high integrity and excellent people skills, she is incredibly well organised, thoroughly prepared and has a fantastic team of people at Duet. I was initially criticised by my neighbours for using Susan out of her area. But after seeing the incredibly quick, high price sale that she achieved in only one weekend, two other neighbours have sold their house through her with equal success. It has been a really wonderful experience selling my house through Susan and I cannot recommend her highly enough.

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