Susan acted for the seller of a property we purchased in March 2022. Throughout the process we found Susan to be all things we could have hoped for - knowledgeable, honest, polite, professional, considerate and responsive, all making for a very smooth and painless exercise. We wouldn't hesitate to engage Susan ourselves should we ever come to sell, nor to recommend her others who are seeking a highly regarded real estate professional.

I've bought and sold a number of properties over the years and have become somewhat jaded with dealing with realestate agents. I'm sure I am not alone in this sentiment. Hand on my heart: Susan was way different to the multitude of agents I've worked with over the years. Her professionalism, manner and communication style is exemplary. I have bought and sold a house through Susan which was negotiated fairly and without fuss. I would easily choose her services when the next time arises.

We are extremely grateful to Suzan and her team with the purchase of our home in Nedlands. After nearly 20yrs of being out of the market, I must admit we were a bit cautious, however after meeting Susan and her team we felt so relieved and this was no longer a concern (it was family like). Susan’s understanding of our specific requirements and genuine interest in helping us achieving them, made the whole engagement so pleasant and one we will always remember. We found Susan and her team to be honest, straight shooters and genuine without the marketing hype. Thank you again Ray & Trudy Budge

Susan helped me tremendously, the circumstances were during the purchase of a new property and I literally had a three day window to sell my property with the upmost discretion Susan manage to do it off market within 12 hours for full asking price and cash, I was over the moon as this help me with my subject sale for the property I’ve now purchased I would and will gladly use Susan again after using her twice now already.

Susan was friendly, professional and knowledgeable. She made the entire experience easy, not just guiding us on how to present the house, but assisting in finding tradies and enabling access to the house while we were at work. She has an excellent understanding of the market, and her estimated value of our house was spot on. I highly recommend engaging Susan to sell your home.

It was a stressful time selling the family home, under logistically difficult and emotional circumstances. Susan James was 4 steps ahead at every turn, managing us and the sale of the home, with honesty, great care, and good humour. She is kind and calm under fire. I would not hesitate to recommend her to handle the sale of your home.

We had a great experience buying off Susan and her team. Everything was really simple and smooth. They made us feel very warm and appreciated the whole way through and we’re now very happy home owners

We can't thank Susan enough for her 5 star service while we sold our family home. Even prior to contacting her to list our property Susan has always been willing to offer advice and assistance over the years with no promise of a sale. When we did decide to sell we didn't give her a very long time frame but along with her fantastic team and photographer they all pulled it together in record time. We were very happy with the marketing campaign, feedback and suggestions along the way and of course the end result. We can't thank them all enough and would highly recommend her to anybody looking to sell. Thanks Susan

Selling through Susan was an absolute pleasure. She is highly driven and very knowledgeable when it comes to the local housing market. Her tireless attitude meant very quick, efficient and effective resolution to any issues which came up during the preparation and sale of our home. I would definitely use Susan for any future sales.

Susan was professional from first contact to sale close-out. She encouraged us to complete small maintenance tasks and de-cluttering activities and provided details for professionals who could assist. Deciding to sell in a market where demand outstripped supply and with an architecturally designed home meant that pinning down an expected sale price was difficult. In the weeks prior to the sale, Susan kept us informed of local market activity so that by the time we had our first (and ONLY) home open we had a much better idea of sale price expectations... The number of groups that came through on the day of our home open was fantastic and the multiple offers we received made the decision to accept the best offer less than 48hrs later an easy one, notwithstanding the appeal of being able to move on with the next chapter of our lives. Susan works with a supportive team, communication lines were always open and nothing was too much trouble.

I sold my property through Susan when I was stuck overseas. However, the entire experience with Susan and her team members was professional. They went over and beyond to ensure that the process was as pain free to me as possible since I was away on a family emergency. I highly recommend Susan and her team as they put the client first.

Susan recently sold my Mum's house and was incredibly understanding towards Mum and the lifestyle change she was making. Susan is friendly and approachable and was always happy to answer calls and respond to our queries. Susan, and her team, communicated with us every step of the way and kept us informed of progress. They made positive suggestions and worked very hard to secure a price and arrangements Mum was quite happy with. It was abundantly clear that Susan was working in Mum's best interests and not just seeking a quick sale. We cannot recommend Susan highly enough - thank you.