Susan impressed us from day 1, with her knowledge of the neighborhood and her understanding of what it takes to sell a house. She presented us with a well-researched house price listing, offering us a realistic expected sale price. As our preferred agent she worked tirelessly with integrity and professionalism. She guided us with sound and pertinent advice on open house presentation. Susan kept us up-to-date on the outcome of all our open houses and also during the negotiations with potential buyers. Absolutely happy with her efficiency and her smooth, well organized, well timed process!

Having interviewed several agents in the area before listing our home, we found Susan to be uniquely knowledgeable and authentic. Susan and her support team were always available, supportive and clearly dedicated to achieving our desired outcomes regarding both price and settlement. Susan’s genuine and honest approach differentiates her in the market.

Selling our property was a breeze thanks to Susan. Her kind friendly manner made us feel at ease during the process. Nothing was ever too much trouble and she was always so accommodating and understanding. A few months prior to listing we brought Susan in to give advice on arears to improve our home in preparation for sale. This preparation advice together with Susan’s professionalism and knowledge of the markets resulted in Susan achieving a sales price that exceeded our expectations. This was a great outcome for our family and we cannot thank her enough. We highly recommend Susan to sell your home.

From our first contact with Susan we were impressed with her confident manner and undoubted great marketing and communication skills. It was an easy decision to appoint Susan to sell our property in Claremont. She didn’t disappoint. Within 2 weeks our property was listed, billboard erected, home open organised and SOLD. Thank you so much Susan for a job well done. Margaret & John Whitelaw

Susan was an absolute pleasure to deal with on the purchase of our new home. She guided us through the process effortlessly and has a unique ability to combine her knowledge and experience with an incredibly friendly approach that put us in the perfect frame of mind to make such a significant decision for our family. We would be happy to wholeheartedly recommend her to anyone looking to buy or sell their home.

Susan acted for the seller of a property we purchased in March 2022. Throughout the process we found Susan to be all things we could have hoped for - knowledgeable, honest, polite, professional, considerate and responsive, all making for a very smooth and painless exercise. We wouldn't hesitate to engage Susan ourselves should we ever come to sell, nor to recommend her others who are seeking a highly regarded real estate professional.

I've bought and sold a number of properties over the years and have become somewhat jaded with dealing with realestate agents. I'm sure I am not alone in this sentiment. Hand on my heart: Susan was way different to the multitude of agents I've worked with over the years. Her professionalism, manner and communication style is exemplary. I have bought and sold a house through Susan which was negotiated fairly and without fuss. I would easily choose her services when the next time arises.

We are extremely grateful to Suzan and her team with the purchase of our home in Nedlands. After nearly 20yrs of being out of the market, I must admit we were a bit cautious, however after meeting Susan and her team we felt so relieved and this was no longer a concern (it was family like). Susan’s understanding of our specific requirements and genuine interest in helping us achieving them, made the whole engagement so pleasant and one we will always remember. We found Susan and her team to be honest, straight shooters and genuine without the marketing hype. Thank you again Ray & Trudy Budge

Susan helped me tremendously, the circumstances were during the purchase of a new property and I literally had a three day window to sell my property with the upmost discretion Susan manage to do it off market within 12 hours for full asking price and cash, I was over the moon as this help me with my subject sale for the property I’ve now purchased I would and will gladly use Susan again after using her twice now already.

Susan was friendly, professional and knowledgeable. She made the entire experience easy, not just guiding us on how to present the house, but assisting in finding tradies and enabling access to the house while we were at work. She has an excellent understanding of the market, and her estimated value of our house was spot on. I highly recommend engaging Susan to sell your home.

It was a stressful time selling the family home, under logistically difficult and emotional circumstances. Susan James was 4 steps ahead at every turn, managing us and the sale of the home, with honesty, great care, and good humour. She is kind and calm under fire. I would not hesitate to recommend her to handle the sale of your home.

We had a great experience buying off Susan and her team. Everything was really simple and smooth. They made us feel very warm and appreciated the whole way through and we’re now very happy home owners