Susan is the most professional agent I have dealt with in over 25 years of buying and selling houses. She got a great price for my house and then dealt with the complications of a major flood event in the middle of the sale. Her communication skills were great and she kept all parties on track to ensure the sale proceeded even after the flood.
Susan was a great support from the start to finish of our selling process. Her responsiveness, commerciality and pragmatic approach could in no way be faulted. Susan has a very strong customer focus and sought, and achieved, the best outcomes given her brief. Susan and her team could be trusted to lead, recommend, advise and action all elements of the selling journey, and throughout he process we had complete confidence in what was being delivered. Susan was superb and we would recommend her very highly and we would, of course, seek to partner with Susan again in the future.
Shortly after our offer was accepted our house and many others surrounding it flooded with the crazy weather we've had. Susan was amazing at helping us work with the owner, insurer and builders. We have walked into our new home in a lot better condition than when we put in the offer thanks to Susan's help. She was fast, efficient and always professional to deal with. A million thanks to Susan and her team for such an easy process in such an unusual situation.
I recently purchased a home in Perth and have relocated from Sydney. I was looking on the real estate websites and contacted Susan. She asked me what I was looking for and straight away said she had a house that may suit my requirements. The house in Swanbourne we have purchased suits us perfectly. We were not able to get over from NSW and see it at anytime because of the border closures. This has made things quite difficult to negotiate , but with Susan’s help, she has facilitated the process for us. Susan has helped me so much, with Facetime inspections and answering any questions and queries I have had very promptly. She is a shining example of a very honest , ethical estate agent and is an absolute asset to Duet. She has been a pleasure to deal with. I would recommend her to anyone buying or selling. She has gone above and beyond the normal experience and exceeded expectations.
We have been lucky to have Susan sell two homes for us and help with purchasing one. Susan’s advice and help in the presentation of your home is excellent. We would have no hesitation in recommending Susan to help you sell she really is tops
Susan was a pleasure to deal with. Susan kept us informed throughout the process and I would definitely recommend her if you are looking to sell your home.
Immediate, efficient, informative and sharp. With a wealth of experience Susan james is the best honest agent in Western Australia. Concentrating on the western suburbs,her wealth of knowledge in these suburbs is outstanding.
Susan was easy straight and to the point, essentially she got the job done to a very satisfactory manner.
Susan is an intelligent, warm and efficient agent who worked tirelessly to sell our home (which sold within a week). She has very good knowledge of the local market. Susan is extremely personable and very hard working which made the whole process smooth and enjoyable
Susan is by far the best agent in her area. She is warm, extremely knowledgeable, honest, and supportive. We looked at many houses before buying, and Susan was always the stand-out agent amongst the many that we met along the way. We couldn't recommend her highly enough and will definitely use her to sell our home when the time comes.
Susan was excellent in the buying process of our new home in North Fremantle. The whole experience was a breath of fresh air as Susan accommodated a tricky schedule so we could view the property several times and eventually purchase this property. We would highly recommend Susan for any buying or selling of property in the future.
It has been a pleasure having Susan as our agent on a recent purchase. Nothing was ever to hard or a bother. She diligently answered questions and arranged appointments as necessary - working some very long hours! We absolutely cannot fault our experience and truly appreciate her calm nature, efficiency and incredible knowledge of the industry and area. We highly recommend Susan and her team!
