Susan's profile

Susan's reviews

  4.9  
Susan has 401 reviewsacross 19 different locations, showing 12.
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Susan's qualities as told by our client reviews: responsive, supportive, friendly, well-prepared, honest, clear communication, local expert.
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Seller review
Genuine & knows her market
over 10 years ago
Genuine & knows her market

After interviewing 3 potential agents to sell our home of 20 years we went with our gut instinct that Susan was the right fit for us and we weren't wrong. She guided us through all we needed to do before coming to market, gave us plenty of sound market advice & helped us achieve a good sale in spite of a declining market..... all this while being lept on by our rather large dogs! Nothing fazes Susan!

Buyer review
customer focused
almost 11 years ago
customer focused

Throughout all phases of the purchase, Susan have been very accommodating and proactive to my needs. I felt in the beginning that she'd work hard for me in the negotiation and the turn around time was swift. She remained in contact during the long settlement that I had. On my request during settlement she help me with finding a conveyancing service and rent evaluations. I would definitely further recommend Susan to future buyers.

Seller review
Reference
almost 11 years ago
Reference

Susan is rare in the world of real estate. She was kind, knowledgeable and at all time working hard for both the client and the purchaser. I found her integrity to be outstanding. I would highly recommend her and in fact I already have.

Seller review
Highly recommend
almost 11 years ago
Highly recommend

Susan was extremely knowledgable and professional in all her dealings with us. I would without hesitation recommend her highly.

Seller review
Thank you Susan
almost 11 years ago
Thank you Susan

I am expressing our gratitude for all the work you did to prepare us for the onerous task of putting our house on the market. I am sure that is a major reason why it went so quickly, amazing many of our friends and neighbours. Thank you again Susan, a job well done.

Seller review
My experience using Susan James as our real estate agent for the sale of our house
almost 11 years ago
My experience using Susan James as our real estate agent for the sale of our house

Our experience with using Susan James to sell our house was absolutely outstanding! Susan is professional, warm and friendly, honest, very knowledgeable in her field, she communicated with us all the time so that we always knew what was happening and how it was going to happen. Susan make us feel very proud of our home and her overall energy was always positive, happy and she actually made the whole sale experience quite exciting! I would highly recommend Susan James to anyone who is considering selling their home, they will not be disappointed and will finish the process feeling like they have made a genuine new friend.

Seller review
Quick sale
almost 11 years ago
Quick sale

Susan sold our house within 3 weeks ! We found her to be spot on with the current market situation and highly motivated to generate interest and get us the offer we were after. I would highly recommend Susan to anyone looking to sell a property.

Seller review
Susan was fantastic
almost 11 years ago
Susan was fantastic

We were extremely happy with the knowledge and experience Susan provided to us and found the process seamless and stress-free. She is a rare breed of real estate agent due to her professionalism, friendliness and class. We would absolutely recommend Susan to others.

Seller review
Exceptional job in a tough market
almost 11 years ago
Exceptional job in a tough market

Susan did an exceptional job selling our home. She was extremely professional, honest and knowledgable and managed to secure us a great result quickly in an extremely tough market.

Seller review
a fantastic experience with Susan
about 11 years ago
a fantastic experience with Susan

We would give Susan the highest possible recommendation to anyone looking to sell their house, especially in Claremont. She put in a huge amount of work to make sure we priced the house right, to support us in getting it ready for sale, and throughout the period we were on the market. Susan was incredibly patient with us, and helped us get the house looking amazing before sale. Her knowledge of the market is excellent and her advice about everything was spot-on. We were delighted with the results. She is also a genuinely lovely person, so if you want to enjoy the experience of selling your house (as much as that’s ever possible) than you should not look any further than Susan.

Seller review
Sale
about 11 years ago
Sale

Excellent job as usual. Thanks Susan.

Seller review
Susan James is the best agent in Claremont
about 11 years ago
Susan James is the best agent in Claremont

Susan is an expert in her niche market - Claremont. She lives and breathes the suburb and understands the nuances of each discreet area. Simply she gets where you live and why. Susan understands you. She is a young, working mum, her mother lives locally. She understands the whole market upsizes to to downsizers. Susan sold our house quietly for very close to asking price because of the qualities I mentioned. In addition Susan's advice on interiors was constructive and valued. Susan's negotiating skills were obviously perfect in delivering an on target sale. What more can I say. I would not consider another agent in the Claremont area Susan is simply perfect

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